Launch Your Career: Medical Records Technician at the VA
The Department of Veterans Affairs (VA) is committed to providing world-class care to those who have served our nation. As a Medical Records Technician (Release of Information), you are an essential part of that mission, ensuring that health information is handled securely, ethically, and efficiently. If you have a passion for accuracy and a heart for service, this role in Rochester, New York, is an excellent opportunity to join a mission-driven team.
Job Responsibilities
In this role, your daily tasks will include:
- Evaluating the validity of requests for patient medical records.
- Applying complex privacy laws, including HIPAA and the Privacy Act, to every request.
- Providing excellent customer service to Veterans and third parties.
- Retrieving and preparing medical data from both electronic and paper systems.
- Resolving discrepancies in records to ensure data accuracy.
Requirements
To qualify for this GS-6 position, you must meet the following baseline standards:
- U.S. Citizenship.
- Proficiency in English.
- One year of creditable experience (including medical terminology knowledge) or an appropriate degree in Health Information Technology.
- Successful completion of a background check and drug screening.
- Adherence to the seasonal influenza vaccination program.
Salary and Benefits Comparison
| Feature | Details |
|---|---|
| Salary Range | $45,727 - $59,445 |
| Employment Type | Permanent (Excepted Service) |
| Schedule | Monday - Friday, 7:30 AM - 4:00 PM |
| Benefits | Comprehensive Health, Retirement, and Leave |
Application Tips
- Tailor your resume to highlight your experience with medical records.
- Do not omit volunteer experience if it relates to health administration.
- Double-check your transcript submission if relying on education to qualify.
- Use the USAJOBS status tracker to monitor your application progress.
Serving the Veteran community is a rewarding career path. If you possess the organizational skills and legal awareness required for the Medical Records Technician role, we encourage you to apply. Your expertise will directly contribute to the quality and efficiency of care provided to our nation's heroes.
Why This Medical Records Technician (Roi) Job Matters
Join the VA team as a Medical Records Technician in Rochester, New York, and play a vital role in providing essential support to our nation's Veterans.
Medical Records Technician (Roi) Job Overview
The Department of Veterans Affairs is seeking a detail-oriented Medical Records Technician (ROI) to join the Health Information Management service at the Canandaigua VA Medical Center. In this role, you will be the bridge between Veterans and their critical health information, ensuring that protected health data is managed, processed, and released with the highest standards of confidentiality and efficiency.
Requirements for Medical Records Technician (Roi)
- Must be a United States Citizen.
- Must pass a pre-employment physical evaluation and drug screening.
- Must be proficient in both spoken and written English.
- Males born after December 31, 1959, must be registered with the Selective Service.
- Subject to background and security investigations.
- Must adhere to annual seasonal influenza vaccination requirements.
- Must serve a 2-year trial period.
- Must possess at least one year of creditable experience or an associate's degree in health information technology/management (or a combination of both).
Preferred Qualifications for Medical Records Technician (Roi)
- At least 1-2 years of specialized Release of Information (ROI) experience.
- Active RHIT or RHIA professional certification.
Federal Benefits & Perks
- ✓Federal health insurance options
- ✓Retirement savings plans including the Thrift Savings Plan (TSP)
- ✓Paid federal holidays and annual leave accrual
- ✓Sick leave accrual
- ✓Life insurance coverage
- ✓Employee assistance programs
💡 How to Apply Medical Records Technician (Roi) Job & Insider Tips
Application Steps for Medical Records Technician (Roi) Job
- Create or update your USAJOBS account.
- Prepare a long-form resume documenting your experience and skills.
- Gather supporting documents such as transcripts, certifications, or SF-50 forms if applicable.
- Complete the online occupational questionnaire.
- Submit your full application package before the closing date of November 4, 2026.
💡 General Tips
- Be specific in your resume regarding your experience with HIPAA and privacy regulations.
- Clearly highlight any volunteer work that utilized health record management skills.
- Review your application package for completeness before the deadline to avoid disqualification.
- Ensure your resume shows a clear link between your past duties and the required knowledge, skills, and abilities for this position.
Frequently Asked Questions
What is the primary responsibility of a Medical Records Technician (ROI)?
The primary role is to review and process requests for patient protected health information (PHI) while ensuring strict adherence to privacy laws like HIPAA and the Privacy Act.
Is this position eligible for remote work?
No, this is not a virtual or remote position. It requires on-site attendance at the facility.
Job from Veterans Health Administration
The Veterans Health Administration is the largest integrated health care system in the United States. Providing care to millions of Veterans, the VA relies on a dedicated workforce of professionals who uphold the highest standards of integrity and excellence. The Canandaigua VA Medical Center serves as a vital hub, and this position within the Health Information Management (HIM) department is critical to maintaining the trust and privacy of the Veterans we serve.