Launch Your Career at Pine Tree Inn: Guest Services Representative at Ellsworth AFB
Are you searching for a position that combines customer service excellence with the pride of supporting our nation’s military? The Air Force Global Strike Command is currently hiring a Guest Services Representative for the Pine Tree Inn at Ellsworth Air Force Base. This role is essential to maintaining the quality of life for our service members and their families.
Job Responsibilities
As a Guest Services Representative, you are the first point of contact for guests at the Pine Tree Inn. Your responsibilities include:
- Guest Registration: Managing room reservations and checking guests in and out.
- Financial Accuracy: Calculating and posting charges to guest accounts, as well as handling cash receipts.
- Reporting: Preparing daily administrative reports to track facility occupancy and financials.
- Customer Support: Providing top-tier assistance to ensure all guests have a comfortable stay.
Requirements
To be considered for this role, applicants must meet the following criteria:
- Experience: Must demonstrate clerical or cashier experience where you handled multiple tasks and resolved basic arithmetic problems.
- Eligibility: Must meet all U.S. residency or citizenship requirements.
- Documentation: Must provide all required documents, including a detailed resume, by the application deadline.
- System Access: Ability to complete an E-Verify check and possess a valid REAL ID for base access.
Salary and Benefits
This position offers a competitive hourly wage of $17.30 per hour. As a regular part-time employee, you gain access to:
- Guaranteed 20-hour work weeks (with potential for up to 40).
- Leave accrual benefits.
- Standard NAF benefits packages.
Comparison Table: Guest Services Role Features
| Feature | Details |
|---|---|
| Salary | $17.30 / Hour |
| Schedule | Regular Part-Time (20-40 hours) |
| Location | Pine Tree Inn, Ellsworth AFB |
| Clearance | Not Required |
| Category | Miscellaneous Clerk & Assistant |
Application Tips
Success in the federal hiring process requires precision. Start by ensuring your resume clearly translates your past work history into the skills needed for this role—specifically emphasizing your experience in hospitality, cashiering, or clerical work. If you have any questions regarding your application status, log in to your USAJobs account to view the most current updates.
Frequently Asked Questions (FAQ)
Do I need to be a military spouse to apply?
No, this position is open to the public. However, specific hiring preferences (like Military Spouse Preference) may apply if you claim them in your questionnaire.
What happens if I am missing a document?
An incomplete application package—missing items like your resume or required certificates—will result in you being disqualified from consideration. Always double-check your checklist before hitting submit.
Working at the Pine Tree Inn is more than just a job; it is a way to support those who serve. With a competitive starting rate and the stability of an Air Force career, this position offers a great entry point into federal service. Apply before November 5, 2026, to take the next step in your career.
Why This Guest Services Representatives Job Matters
Join the team at the Pine Tree Inn on Ellsworth AFB and play a vital role in supporting our military community through exceptional guest service.
Guest Services Representatives Job Overview
The Air Force Global Strike Command is seeking dedicated Guest Services Representatives for the Pine Tree Inn at Ellsworth Air Force Base. This regular part-time position serves as the face of the lodging facility, ensuring seamless operations for our service members, their families, and personnel. You will balance a variety of tasks, from front-desk operations to administrative reporting, in an environment that prizes efficiency, accuracy, and genuine hospitality. This role is a fantastic opportunity for individuals looking to build their administrative and customer service expertise within a military-supported community.
Requirements for Guest Services Representatives
- U.S. Citizenship or status as a non-U.S. National meeting residency requirements.
- Registration with the Selective Service for male applicants born after December 31, 1959.
- Ability to obtain access to the military installation via REAL ID or authorized documentation.
- Successful completion of an E-Verify employment check.
- Prior experience in clerical or cashier operations, ideally within a commercial or military lodging setting.
- Demonstrated proficiency in resolving arithmetic problems and multi-tasking.
- Ability to complete all required online documentation by the closing date.
Preferred Qualifications for Guest Services Representatives
- Experience working in military or commercial hospitality and lodging environments.
- Strong organizational skills with a history of maintaining accurate financial records.
- Professional communication abilities for handling diverse guest interactions.
Federal Benefits & Perks
- âś“Eligibility for leave accrual as a regular part-time employee.
- âś“Access to various Non-Appropriated Fund (NAF) employee benefits.
- âś“Opportunity to work in a mission-critical support environment.
- âś“Stable work schedule with a 20-hour weekly minimum and up to 40 hours available.
đź’ˇ How to Apply Guest Services Representatives Job & Insider Tips
Application Steps for Guest Services Representatives Job
- Review the full vacancy announcement on the USAJobs portal.
- Ensure your resume includes detailed contact information for professional references.
- Complete the online questionnaire as prompted during the application workflow.
- Upload all required documentation, including your resume and any eligibility proof (e.g., DD-214, transcripts).
- Submit your complete application package before 11:59 PM (EST) on November 5, 2026.
- Monitor your email for notifications regarding your application status.
đź’ˇ General Tips
- Ensure your resume explicitly details your clerical or cashier experience.
- Sanitize sensitive documents, such as marriage certificates or military orders, to remove third-party personal information before uploading.
- Check your USAJobs dashboard regularly for updates to your application status.
- Allow extra time for file uploads to ensure they clear the system's virus scan prior to the deadline.
- Clearly list relevant performance awards or appraisals to strengthen your application profile.
Frequently Asked Questions
What is the expected schedule for this position?
This is a regular part-time position. You are guaranteed a minimum of 20 hours per week, with the potential to work up to 40 hours based on operational needs.
Can I substitute education for the required experience?
No, this specific position does not permit the substitution of education for the required work experience.
Will my relocation expenses be covered?
No, payment for Permanent Change of Station (PCS) costs is not authorized for this position.
Job from Air Force Global Strike Command
The 28th Force Support Squadron (28 FSS) at Ellsworth AFB is dedicated to enhancing the morale and welfare of the base community. As one of the only two B-1 Bomber bases in the world and the future home of the B-21 Raider, Ellsworth is a site of immense strategic importance. Joining the Non-Appropriated Fund (NAF) team means becoming part of an organization that values reliability, service, and professional growth.