Launch Your Federal Career: Become a File Clerk with the Veterans Health Administration

Are you seeking a career that combines organizational expertise with a deep sense of purpose? The Department of Veterans Affairs (VA) is currently hiring a File Clerk to support the Southern Arizona Health Care System in Tucson. This role is essential to our mission, providing the backbone of administrative support for those who have dedicated their lives to serving our country. By joining the VHA, you become part of a compassionate team dedicated to whole health care for our nation's Veterans.

Job Responsibilities

As a File Clerk, your daily contributions will have a direct impact on the quality of care provided to Veterans. Key duties include:

Document Management: Receiving, scanning, and indexing health and administrative records into computerized databases.
Quality Control: Ensuring that images and records are associated with the correct patient and meeting strict quality standards.
Security & Confidentiality: Managing sensitive information with the utmost discretion and securing records against unauthorized access.
Clerical Operations: Maintaining filing systems, retrieving documents, and supporting administrative staff with daily record-keeping tasks.

Requirements

To ensure we hire candidates equipped to handle the sensitivity of our patient data, all applicants must meet the following criteria:

Citizenship: Must be a U.S. citizen.
Qualifications: You must possess at least one year of general clerical experience, two years of post-high school education, or a combination of both.
Compliance: Participation in the seasonal influenza vaccination program is mandatory.
Documentation: You must submit a comprehensive resume not exceeding two pages.

Eligibility Overview Table

Criteria	Requirement
Citizenship	Required (U.S. Only)
Experience Level	GS-04 (Entry/Mid)
Education Substitute	2 Years post-high school
Residency	Tucson, Arizona (Onsite)
Security Clearance	Low Risk / Non-sensitive

Salary Overview

This position is classified under the GS-04 pay scale. The current salary range is $37,100 to $48,232 per year, commensurate with federal pay guidelines. Employees benefit from federal salary progression, regular cost-of-living adjustments, and structured step increases based on performance.

Benefits

Federal employment with the VA comes with a robust benefits package, including:

Comprehensive medical, dental, and vision insurance options.
Generous federal retirement plan (FERS).
Thrift Savings Plan (TSP) with government matching.
Ample paid vacation and sick leave.
Federal holidays.

Application Tips

Use the Builder: Utilize the USAJOBS resume builder to ensure your resume fits the two-page constraint.
Be Specific: Detail your duties for every job listed. Never leave the hours worked per week off your resume.
Early Submission: The agency limits initial consideration to the first 50 applicants. Do not wait until the deadline!
Proofread: Review your application package against the 'Required Documents' list to ensure no SF-50s or transcripts are missing.

Serving those who have served our country is a noble path. If you are an organized professional looking for a stable federal career in Tucson, we encourage you to apply. Your attention to detail will ensure that our Veterans receive the high-quality, timely care they deserve.

Why This File Clerk Job Matters

Join the Southern Arizona VA Health Care System and play a vital role in supporting those who served our nation by managing essential health records.

File Clerk Job Overview

The Department of Veterans Affairs is seeking a diligent and organized File Clerk to join the Health Administration Service in Tucson, Arizona. This position is central to the integrity of health records, involving the scanning, indexing, and maintenance of sensitive administrative information. You will serve in a collaborative environment, ensuring that patient data is accurately processed, stored, and protected in accordance with federal standards.

Requirements for File Clerk

Must be a U.S. Citizen.
Must undergo a background and security investigation.
Completion of a 1-year probationary period.
Participation in the seasonal influenza vaccination program.
Must possess one year of general clerical experience or two years of education above high school, or a combination of both.
Males born after 12/31/1959 must be registered with the Selective Service.
Applicants must submit a maximum two-page resume.

Preferred Qualifications for File Clerk

Experience in maintaining complex filing systems.
Proficiency with document scanning software and hardware.
Strong attention to detail in record indexing.
Ability to maintain strict confidentiality and follow security protocols.

Federal Benefits & Perks

✓Competitive federal salary and pay progression.
✓Access to comprehensive health and insurance programs.
✓Retirement savings and pension plans.
✓Paid annual and sick leave accrual.
✓Opportunities for professional development and career growth within the VA.
✓Eligibility for annual leave credit based on previous service.

💡 How to Apply File Clerk Job & Insider Tips

Application Steps for File Clerk Job

Create or log in to your USAJOBS account.
Prepare a resume that specifically highlights clerical experience, including hours worked per week.
Submit your online application and complete the required questionnaire.
Complete any required online assessments via the provided link.
Upload all necessary supporting documentation, such as transcripts or SF-50s.
Submit your completed application package before the closing date.

💡 General Tips

Use the USAJOBS resume builder to ensure your resume meets the two-page requirement.
Clearly state your duties and hours worked per week; the agency does not make assumptions.
Save your resume as a PDF to ensure formatting remains intact.
Apply early; the first 50 applications received are prioritized for review.
Ensure your SF-50 clearly shows one year of time-in-grade if you are a current federal employee.

Frequently Asked Questions

What is the primary function of this role?

The File Clerk manages the intake, scanning, indexing, and destruction of medical and administrative records while ensuring strict patient confidentiality.

Is telework available for this position?

No, this is an onsite position located in Tucson, Arizona.

What happens if I submit a resume longer than two pages?

Per agency policy, resumes exceeding two pages will result in ineligibility for the position.

Is this a remote position?

*A: No, this is an onsite position based at our Tucson facility.*

Can I apply if I don't have experience in healthcare?

*A: Yes. As long as you have the required general clerical experience or education, you are eligible to apply.*

Job from Veterans Health Administration

The Veterans Health Administration is the largest integrated health care system in the United States. We serve as a leader in clinical and administrative innovation, providing care across hundreds of hospitals and clinics. Our mission, inspired by President Lincoln's promise, drives every decision we make. We offer a culture that values service, integrity, and the well-being of our employees and the Veterans they serve.