Lead Global Defense Communications: Supervisory IT Specialist at DISA

Are you an experienced IT leader looking to make a meaningful impact on national security? The Defense Information Systems Agency (DISA) is seeking a highly skilled Supervisory IT Specialist (Customer Support/Project Management) to join our team. This role is a vital component of the Cyber Excepted Service (CES), designed to support the mission of the United States Cyber Command.

Job Responsibilities

As a Supervisory IT Specialist, you will be responsible for:

Personnel Leadership: Directing and supervising customer support personnel, assigning priorities, and providing technical guidance.
Operations Management: Managing the planning and delivery of enterprise-level IT customer support services.
Project Oversight: Coordinating customer requirements, resources, and risk management for IT capability portfolios.
Strategic Policy: Developing and interpreting customer support policies to improve organizational performance.

Requirements

Success in this role requires a candidate who meets the following criteria:

Must be a U.S. citizen.
Possession of a Top Secret security clearance.
Ability to adhere to 24/7/365 shift requirements.
Ability to pass a mandatory drug screening.
A two-page maximum resume highlighting specific, qualifying experience.

Comparison: General vs. CES Expectations

Feature	General IT Role	CES Supervisory Role
Scope	Standard IT Management	Specialized Cyber Mission Support
Flexibility	Standard Civil Service	Tailored Excepted Service Structure
Responsibility	Task-Oriented	Mission-Essential Leadership

Salary Overview

This position offers a highly competitive salary range between $133,233 and $173,208 per year, depending on qualifications and location. The compensation includes a Targeted Local Market Supplement (TLMS) consistent with Department of Defense instructions.

Benefits

Working for the federal government provides a robust suite of benefits, including:

Exceptional health insurance options.
Comprehensive retirement packages.
Training and professional development opportunities.
Flexible scheduling and telework potential, subject to mission needs.

Application Tips

Be Precise: Your resume must explicitly detail how your past experience matches the job duties listed.
Check Your Status: Always verify the receipt of your documents via your USAJOBS account dashboard.
Formatting Matters: Adhere strictly to the two-page resume limit to avoid automatic disqualification.

If you are ready to apply your technical expertise to help secure our nation's data and communications, the Supervisory IT Specialist role at DISA is the perfect opportunity. Apply today and join a team that values innovation, leadership, and mission excellence.

Why This Supervisory It Specialist (Custspt/Projmgt) Job Matters

Lead the future of global defense communications as a Supervisory IT Specialist with the Defense Information Systems Agency (DISA).

Supervisory It Specialist (Custspt/Projmgt) Job Overview

Join the Defense Information Systems Agency (DISA) in a critical leadership role within the Cyber Excepted Service. We are seeking a highly skilled Supervisory IT Specialist to oversee customer support operations and project management, ensuring that mission-essential IT services are delivered with precision to our global military forces. This is a high-impact position where your strategic oversight will directly influence the security and reliability of communications for the Department of Defense.

Requirements for Supervisory It Specialist (Custspt/Projmgt)

U.S. Citizenship.
Ability to obtain and maintain a Top Secret security clearance.
Must pass a pre-employment drug screening.
Completion of a three-year trial period may be required.
Minimum of one year of specialized experience at the next lower grade level (or equivalent).
Availability to work a 24/7/365 shift schedule.
Must be able to fulfill 'Mission Essential' requirements, including reporting during emergencies.
Two-page maximum resume limit.

Preferred Qualifications for Supervisory It Specialist (Custspt/Projmgt)

Proven track record in managing IT customer support operations.
Experience in leading IT projects and IT capability portfolios.
Demonstrated ability to develop and interpret IT service delivery strategies.
Exceptional oral communication skills for briefing senior leadership.
Strong problem-solving abilities for sensitive, high-complexity technical issues.

Federal Benefits & Perks

✓Competitive federal salary with Targeted Local Market Supplement (TLMS).
✓Comprehensive health and life insurance options.
✓Federal retirement benefits.
✓Opportunities for professional training and development.
✓Relocation incentive eligibility (may be authorized).
✓Work-life balance programs.

💡 How to Apply Supervisory It Specialist (Custspt/Projmgt) Job & Insider Tips

Application Steps for Supervisory It Specialist (Custspt/Projmgt) Job

Log in or create an account at USAJOBS.
Prepare a resume that specifically highlights your supervisory IT experience, including start/end dates and hours worked.
Complete the online Assessment Questionnaire.
Upload required documentation, including SF-50 (if applicable) and Veterans' Preference documents.
Submit your application package before the closing date of October 29, 2026.

💡 General Tips

Keep your resume strictly limited to two pages.
Use the 'Application Status' feature in your USAJOBS account to ensure all documents were successfully uploaded.
Be specific in your resume—detail your leadership roles and how you managed complex IT portfolios.
Review your responses to the questionnaire carefully as errors may affect your eligibility rating.

Frequently Asked Questions

What is the Cyber Excepted Service?

The CES is a personnel system tailored to the specific needs of the DoD's cyber workforce, allowing for specialized recruitment and management of IT professionals supporting the U.S. Cyber Command mission.

Is this position eligible for remote work?

This position is not listed as remote, though telework may be available based on mission requirements and supervisory approval.

What does 'Mission Essential' mean?

It means the incumbent is required to report to work or relocate to a new duty site during national emergencies, regardless of standard operating status.

What happens if I am selected for this position?

Once selected, you will undergo a background investigation and security clearance verification.

Is relocation assistance offered?

Yes, relocation costs may be paid for select candidates.

Job from Defense Information Systems Agency

The Defense Information Systems Agency is a combat support agency within the Department of Defense. We provide secure, reliable, and rapid global communications and computing support to the President, the Secretary of Defense, and the Joint Chiefs of Staff. When you work at DISA, you are at the heart of the digital infrastructure that keeps our nation secure.