Lead Medical Support Assistant: Your Career at the VA
Are you looking for a career that combines leadership, administration, and a commitment to service? The Department of Veterans Affairs (VA) is seeking a motivated Lead Medical Support Assistant (MSA) to serve at the Norton Outpatient Clinic. This role is essential to our mission, providing the organizational backbone that allows our clinical teams to focus on what matters most: the health and well-being of our Veterans.
Job Responsibilities
As a Lead MSA, your daily impact is significant. You will be responsible for:
- Coordinating interdisciplinary clinic workflows.
- Monitoring clinic schedules to ensure Veteran needs are met promptly.
- Acting as a liaison between staff to resolve daily operational issues.
- Providing training and guidance to new and current medical support assistants.
- Managing sensitive patient information with accuracy and confidentiality.
Requirements
To be considered for this position, applicants must meet specific federal standards:
- Citizenship: Must be a U.S. citizen.
- Education: Completion of high school or GED equivalent.
- Experience: One year of experience equivalent to the GS-6 level.
- Proficiency: Must be fluent in written and spoken English.
Qualifications Comparison Table
| Criteria | Requirement |
|---|---|
| Citizenship | U.S. Citizen |
| Education | High School Diploma/GED |
| Minimum Experience | 1 Year (GS-6 equivalent) |
| Proficiency | English Language Fluency |
Salary Overview
This position is classified under the General Schedule (GS) at the GS-7 level. The annual salary range is $53,232 to $69,203, depending on qualifications and experience.
Benefits
Federal employment offers an unmatched benefits package, including:
- Health and Wellness: Federal health, dental, and vision insurance.
- Financial Security: Traditional pension and federal 401K (TSP) with 5% matching.
- Work-Life Balance: Generous annual leave and 11 paid federal holidays.
- Family Support: Paid parental leave and childcare subsidies.
Application Tips
- Be Detailed: Use your resume to describe your specific duties, not just your job title.
- Check Deadlines: Submit all documents by 11:59 PM ET on the closing date.
- Use the Portal: Utilize the official USAJOBS account to track your status.
Serving as a Lead Medical Support Assistant in Norton is a unique opportunity to lead, grow, and serve. If you are ready to make a tangible difference, we encourage you to review the requirements and submit your application today.
Why This Lead Medical Support Asistant Job Matters
Lead the way in Veteran care at the Norton Outpatient Clinic and build a rewarding career where your organizational skills directly impact the lives of those who served.
Lead Medical Support Asistant Job Overview
The Department of Veterans Affairs is seeking a dedicated Lead Medical Support Assistant to join the team at the Norton Outpatient Clinic. In this vital role, you will act as a cornerstone of the interprofessional healthcare team, ensuring that Veterans receive compassionate, efficient, and high-quality care. You will oversee clinic workflows, coordinate appointment schedules, and provide essential guidance to support staff in an environment dedicated to Whole Health principles.
Requirements for Lead Medical Support Asistant
- U.S. Citizenship
- High school diploma or GED equivalent
- Proficiency in written and spoken English
- Ability to pass a pre-employment physical examination
- Completion of a background and security investigation
- Compliance with seasonal influenza vaccination requirements
- Registration with Selective Service for males born after 12/31/1959
Preferred Qualifications for Lead Medical Support Asistant
- One year of specialized experience at the GS-6 level or equivalent
- Advanced knowledge of medical terminology
- Proven ability to manage clinical workflow across multiple specialties
- Demonstrated skill in training and delegating tasks to staff
- Ability to utilize advanced electronic patient record systems
Federal Benefits & Perks
- ✓13-26 days of annual leave plus 13 days of sick leave annually
- ✓11 paid Federal holidays per year
- ✓Comprehensive federal health, vision, dental, and life insurance
- ✓Federal retirement pension and 401K-style plan with 5% employer match
- ✓Up to 12 weeks of paid parental leave after 12 months
- ✓Childcare subsidy eligibility for qualifying families
💡 How to Apply Lead Medical Support Asistant Job & Insider Tips
Application Steps for Lead Medical Support Asistant Job
- Create or log into your account at the official federal careers website.
- Review the full vacancy announcement and prepare your long-form resume and SF-50.
- Complete the online questionnaire provided in the application portal.
- Upload all necessary supporting documents, including transcripts and veteran documentation if applicable.
- Submit your complete application package before the closing date.
- Complete the required online assessment if prompted via email.
💡 General Tips
- Ensure your resume includes month and year start/end dates for every job listed.
- Quantify your experience; vague descriptions may result in lower qualification ratings.
- Proofread your documentation for accuracy to prevent delays in processing.
- Set aside at least three hours to complete the online assessment in one or multiple sittings.
- Monitor your email for status updates and follow-up notifications.
Frequently Asked Questions
What is the typical work schedule for this position?
The Lead Medical Support Assistant role operates on a steady schedule of Monday through Friday, 7:45 am to 4:30 pm.
Can I substitute my education for the experience requirement?
No, at the GS-7 grade level, there is no substitution of education for the required professional experience.
Job from Veterans Health Administration
The Veterans Health Administration is the largest integrated health care system in the United States. We pride ourselves on a Whole Health model of care that empowers Veterans to achieve their optimal health. Working in the VA means more than just a job; it is a commitment to President Lincoln’s promise to care for those who have served in our nation's military.