Become an Advanced Medical Support Assistant at the West Texas VA Health Care System

Are you looking for a career that offers both professional growth and the chance to give back to those who have served our country? The Department of Veterans Affairs (VA) is currently seeking an Advanced Medical Support Assistant (AMSA) to join our team in Fort Stockton, Texas. This position is essential to maintaining the high standards of care our Veterans expect and deserve.

Key Job Responsibilities

As an AMSA, you will serve as the administrative anchor for one or more outpatient clinics. Your daily responsibilities include:

Complex Scheduling: Managing appointment calendars and utilizing advanced scheduling principles to ensure timely access to care.
Interdisciplinary Collaboration: Working alongside doctors, nurses, social workers, and clinical pharmacists to facilitate smooth patient care.
Communication: Acting as a liaison between Veterans, their families, and the medical staff, ensuring that all communications remain professional, empathetic, and confidential.
Administrative Oversight: Generating reports, maintaining electronic health records, and monitoring clinic workflow to ensure compliance with VHA directives.

Requirements

To be considered for this role, you must meet the following criteria:

Citizenship: You must be a U.S. citizen.
Education: A high school diploma or GED is required.
Experience: You must have at least one year of specialized experience equivalent to the GS-05 grade level.
Assessments: Applicants are required to complete an online assessment measuring critical competencies.

Salary Overview

The position is classified as GS-06. The salary range for this role is $45,409 to $59,031 per year.

Pay Period	Salary Range
Annual	$45,409 - $59,031

Benefits

Working for the federal government provides a robust benefits package, including:

Health, Dental, and Vision insurance coverage.
Participation in the Federal Employees Retirement System (FERS).
Generous annual and sick leave accrual.
Stability and long-term career growth opportunities.

Application Tips

Be Precise: Do not leave room for assumptions. When describing your previous roles, emphasize how your duties align with the required competencies.
Use the Resources: Utilize the USA Hire Applicant Resource Center to familiarize yourself with the assessment process.
Review Before Submitting: Ensure that your documents—such as transcripts or SF-50s—are legible and clearly labeled.

If you are a detail-oriented professional with a heart for service, we invite you to apply for the Advanced Medical Support Assistant position. Your expertise will directly influence the quality of life for our Veterans. Visit the USAJobs application page today to start your journey.

Why This Advanced Medical Support Assistant Job Matters

Are you passionate about supporting our nation’s Veterans? Join the West Texas VA Health Care System and play a pivotal role in ensuring those who served receive the high-quality care they deserve as an Advanced Medical Support Assistant.

Advanced Medical Support Assistant Job Overview

The Department of Veterans Affairs is seeking a dedicated Advanced Medical Support Assistant (AMSA) for the Fort Stockton Community-Based Outpatient Clinic. In this vital role, you will be the backbone of clinic operations, managing complex scheduling, patient flow, and administrative support within an interdisciplinary team. If you thrive in a fast-paced environment and possess strong organizational skills, this is your opportunity to make a meaningful impact on Veteran health outcomes.

Requirements for Advanced Medical Support Assistant

U.S. Citizenship (unless specific exceptions apply).
High school diploma or GED.
Proficiency in written and spoken English.
One year of creditable specialized experience equivalent to the GS-05 level.
Must complete an online assessment during the application process.
Background and security investigation clearance.
Registration with the Selective Service for males born after 12/31/1959.
Participation in the seasonal influenza vaccination program.

Preferred Qualifications for Advanced Medical Support Assistant

Previous experience in a medical clerical or administrative office setting.
Proven proficiency with advanced electronic scheduling systems and calendars.
Strong multitasking abilities in high-volume, dynamic environments.
Demonstrated excellence in customer service across diverse populations.

Federal Benefits & Perks

✓Comprehensive health insurance options
✓Federal retirement benefits (FERS)
✓Paid annual and sick leave
✓Paid federal holidays
✓Opportunities for professional development and training
✓Life insurance and flexible spending accounts

💡 How to Apply Advanced Medical Support Assistant Job & Insider Tips

Application Steps for Advanced Medical Support Assistant Job

Create or log into your USAJOBS account.
Prepare your long-form resume and gather necessary documentation (transcripts, SF-50s, etc.).
Complete the online questionnaire for the vacancy.
Upload all required supporting documents.
Submit your application before the closing date.
Monitor your email for a link to the required USA Hire Assessments.
Track your application status via your USAJOBS dashboard.

💡 General Tips

Tailor your resume specifically to the competencies listed in the job announcement.
Ensure your long-form resume details the scope, complexity, and duration of your experience.
Double-check that all required documents are attached before hitting submit.
Set aside at least 3 hours for the online assessments, but note that many finish faster.
Use the USA Hire Applicant Resource Center to practice before taking your assessments.

Frequently Asked Questions

What is the primary role of an Advanced Medical Support Assistant?

You will manage administrative patient support, including appointment scheduling, coordinating care within interdisciplinary teams, and ensuring clinics run efficiently to meet Veterans' needs.

Is telework available for this position?

No, this is an on-site, in-person position located at the Fort Stockton Community-Based Outpatient Clinic.

Do I need a college degree to apply?

No, the minimum education requirement is a high school diploma or GED, provided you meet the required specialized experience requirements.

Is there relocation assistance?

*A: No, relocation or recruitment incentives are not authorized for this position.*

What is the work schedule?

*A: The standard schedule is Monday through Friday, 8:00 AM to 4:30 PM.*

Job from Veterans Health Administration

The West Texas VA Health Care System (WTVAHCS) is dedicated to providing compassionate, state-of-the-art health care to Veterans across West Texas and parts of New Mexico. With a mission rooted in President Lincoln’s promise to care for our nation’s Veterans, our team fosters an environment of innovation, education, and patient-centered service. Working at the Fort Stockton clinic means being part of a close-knit, supportive professional community.