Launch Your Career: Medical Records Technician at the VA
The Department of Veterans Affairs (VA) is dedicated to serving those who served our country. If you possess a keen eye for detail, a commitment to privacy, and a passion for public service, a position as a Medical Records Technician (ROI) at the Clement J. Zablocki VA Medical Center in Milwaukee may be your next career milestone.
Job Responsibilities
As an MRT (ROI), your daily tasks will focus on the secure and accurate management of sensitive health information. Key responsibilities include:
- Processing Requests: Handling incoming requests for health records from Veterans, third parties, and the VA Regional Office.
- Regulatory Compliance: Ensuring all releases strictly adhere to the Privacy Act, HIPAA, and the Freedom of Information Act.
- Customer Service: Assisting Veterans and staff by providing information, explaining processes, and guiding them through documentation requirements.
- Data Integrity: Logging all transactions into specialized software to maintain a verifiable audit trail of all records released.
Requirements
To be eligible, you must be a U.S. Citizen, pass a security investigation, and be willing to adhere to VA vaccination policies. Below is a breakdown of how the grading levels are determined:
| Grade Level | Qualifying Criteria |
|---|---|
| GS-4 | High school graduate with specialized experience or basic education |
| GS-5 | 1 year of equivalent experience or a Bachelor's degree in HIM |
| GS-6 | 1 year of experience at the GS-5 level demonstrating advanced ROI knowledge |
Salary Overview
This position offers a competitive salary range of $38,076 to $61,734 per year, depending on your qualifications, experience, and the specific grade level for which you are selected.
Benefits
Federal employees enjoy a comprehensive benefits package including:
- Health, vision, and dental insurance.
- Generous annual leave and sick leave accrual.
- Federal retirement plans (FERS and TSP).
- Stable work-life balance with standard M-F, 7:30 AM - 4:00 PM hours.
Application Tips
- Tailor Your Resume: Use the language from the announcement to describe your experience.
- Documentation is Key: Ensure you have copies of transcripts, SF-50s, and any military documentation (DD-214) ready before starting your application.
- Follow Directions: The questionnaire is a vital part of your evaluation—do not skip any steps.
Serving as a Medical Records Technician in Milwaukee is more than just a job; it is a vital support role in a facility dedicated to Veteran wellness. Apply by November 2, 2026, to be considered for this exceptional opportunity.
Why This Medical Records Technician (Roi) Job Matters
Launch a meaningful career supporting our nation's heroes by ensuring the integrity and accessibility of vital medical records at the Clement J. Zablocki VA Medical Center.
Medical Records Technician (Roi) Job Overview
The Department of Veterans Affairs is seeking dedicated individuals to join the Health Information Management team as Medical Records Technicians (Release of Information). In this role, you will act as a bridge between sensitive health data and the Veterans who rely on us. You will handle, process, and safeguard patient records, ensuring that every request for information is managed with strict adherence to privacy laws and organizational standards. This is a critical position that directly contributes to the compassionate, world-class healthcare our Veterans deserve.
Requirements for Medical Records Technician (Roi)
- Must be a U.S. Citizen.
- Must be proficient in written and spoken English.
- Registration with the Selective Service is mandatory for males born after December 31, 1959.
- Must pass a background and security investigation.
- Participation in the annual seasonal influenza vaccination program is a condition of employment.
- Must be able to provide acceptable forms of identification for I-9 verification.
- Completion of a 1-2 year trial period is required for all new hires.
Preferred Qualifications for Medical Records Technician (Roi)
- Associate’s degree in Health Information Technology or Management.
- Experience interpreting and applying HIPAA, Privacy Act, and Freedom of Information Act (FOIA) regulations.
- Proficiency with electronic health record (EHR) systems.
- Demonstrated ability to handle difficult inquiries and communicate effectively with diverse populations.
- Previous experience in a clinical or medical records environment.
Federal Benefits & Perks
- ✓Comprehensive federal health insurance options.
- ✓Competitive paid vacation, sick leave, and federal holidays.
- ✓Participation in the Federal Employees Retirement System (FERS).
- ✓Thrift Savings Plan (TSP) with government matching.
- ✓Opportunities for professional development and career growth.
- ✓Life insurance and flexible spending accounts.
💡 How to Apply Medical Records Technician (Roi) Job & Insider Tips
Application Steps for Medical Records Technician (Roi) Job
- Create or log into your account on the official USAJOBS portal.
- Review the full vacancy announcement details.
- Prepare your long-form resume and gather supporting documents (transcripts, SF-50, etc.).
- Complete the online occupational questionnaire.
- Submit your application package before the closing date of November 2, 2026.
- Monitor your email for status updates and notification of referral.
💡 General Tips
- Be specific and thorough in your resume; do not assume the recruiter knows your past job duties.
- Ensure all educational transcripts are attached if you are using your degree to qualify.
- Triple-check that your documents are readable and current before uploading.
- Submit early to avoid technical issues on the closing date.
- Highlight volunteer or military experience if it demonstrates relevant medical administrative skills.
Frequently Asked Questions
What is the primary role of a Medical Records Technician (ROI)?
The primary role is to process requests for patient protected health information (PHI) in compliance with federal laws, provide customer service to Veterans, and maintain accurate logs of disclosures.
Is this a remote position?
No, this position is located onsite at the Clement J. Zablocki VA Medical Center in Milwaukee and is not eligible for telework or virtual status.
What level of education is required?
Requirements vary by grade level (GS-4 to GS-6). You can qualify through a combination of professional experience, a degree in health information management, or specific medical training programs.
Can I apply if I don't have a degree?
Yes, experience in health records or military medical training can substitute for educational requirements.
How will I know if I'm referred?
You will receive an email notification regarding your status once the application review is complete.
Job from Veterans Health Administration
The Veterans Health Administration is the largest integrated health care system in the United States. Providing care to millions of Veterans, the agency operates with a mission rooted in compassion and integrity. Working at the VA means joining a team that values your contribution to the overall health and well-being of our national heroes.