Launch Your Career: Advanced Medical Support Assistant at Iowa City VA
The Iowa City VA Health Care System is currently seeking motivated, detail-oriented individuals to join our team as an Advanced Medical Support Assistant (MSA). As a vital link in the patient care chain, you will ensure that our Veterans receive timely, high-quality, and compassionate administrative support. This role is perfect for those who thrive in fast-paced clinical environments and possess a deep commitment to service.
Job Responsibilities
As an Advanced Medical Support Assistant, you will manage a variety of high-level administrative functions, including:
- Coordinating complex patient schedules across interdisciplinary clinics.
- Acting as a primary communication liaison between patients and medical clinical staff.
- Managing patient consults, referrals to community providers, and electronic medical records.
- Ensuring smooth clinic flow through active monitoring of provider availability.
Requirements
Applicants must meet specific federal requirements to qualify for this position:
- Citizenship: You must be a U.S. citizen.
- Education: High school diploma or GED equivalent.
- Experience: One year of specialized experience at the GS-5 level.
- Assessment: Successful completion of the USA Hire competency-based assessments.
Quick Qualification Comparison
| Requirement | Description |
|---|---|
| Citizenship | Must be a U.S. Citizen |
| Education | High School Diploma or GED |
| Experience | 1 Year at GS-5 level |
| Assessment | Online USA Hire Competency Test |
Salary Overview
This position is classified as a GS-6 role with an annual salary range of $49,711 to $64,623, depending on qualifications and agency budgetary considerations.
Benefits
Working for the Veterans Health Administration offers an array of benefits designed to support your work-life balance and long-term financial health, including federal health insurance, retirement planning, paid leave, and job stability in the federal government.
Application Tips
To maximize your chances, be sure to upload a comprehensive resume that clearly details your past experience. Do not leave room for ambiguity. Complete your assessments early, as these are critical to the selection process.
The Iowa City VA Health Care System is looking for team players who are ready to make a difference. If you have the drive and the administrative expertise, we encourage you to apply and contribute to our mission of providing exceptional care to our nation's Veterans.
Why This Medical Support Assistant (Advanced) Job Matters
Join the Iowa City VA Health Care System as an Advanced Medical Support Assistant and play a pivotal role in delivering compassionate, high-quality care to our nation's heroes.
Medical Support Assistant (Advanced) Job Overview
The Veterans Health Administration is seeking an Advanced Medical Support Assistant (GS-6) to join our interdisciplinary team in Iowa City, IA. In this capacity, you will provide expert administrative support for the Community Care Program, ensuring seamless coordination of clinical services, patient scheduling, and interdisciplinary team communication. This is an excellent opportunity to work within a 5-Star CMS-rated facility, known for its commitment to innovation and excellence in patient-centered care.
Requirements for Medical Support Assistant (Advanced)
- U.S. Citizenship
- High school diploma or GED equivalent
- Proficiency in written and spoken English
- One year of experience equivalent to the GS-5 grade level
- Completion of mandatory USA Hire online assessments
- Ability to pass a background and security investigation
- Completion of annual seasonal influenza vaccination or authorized exemption
- Selective Service registration for males born after 12/31/1959
Preferred Qualifications for Medical Support Assistant (Advanced)
- Demonstrated ability to navigate complex medical scheduling and interdisciplinary workflows
- Expertise in medical terminology and clinical data systems
- Proven experience collaborating with diverse clinical teams including MDs, NPs, and social workers
- Strong proficiency in managing patient health portals and electronic medical records
Federal Benefits & Perks
- ✓Competitive Federal Salary
- ✓Comprehensive Health and Life Insurance
- ✓Paid Federal Holidays
- ✓Generous Annual and Sick Leave accrual
- ✓Federal Retirement Benefits (FERS)
- ✓Professional development and training opportunities
💡 How to Apply Medical Support Assistant (Advanced) Job & Insider Tips
Application Steps for Medical Support Assistant (Advanced) Job
- Create or log in to your USAJOBS account.
- Prepare your resume and gather required documentation (SF-50, transcripts, etc.).
- Complete the online application questionnaire.
- Submit your full application package via the USAJOBS portal by the closing date.
- Complete the mandatory USA Hire assessment if notified via email.
💡 General Tips
- Be specific in your resume; do not rely on assumptions about your experience.
- Submit all required documentation, including transcripts and SF-50s, to avoid delays.
- Set aside at least three hours for the USA Hire assessments.
- Ensure your application is submitted well before the 11:59 PM ET deadline on the closing date.
- Monitor your email regularly for status updates and assessment links.
Frequently Asked Questions
What is the full performance level of this position?
The full performance level for this vacancy is GS-6.
Is this position eligible for telework?
No, this is an onsite position located in Iowa City, IA.
Can I update my application after I have submitted it?
Yes, you may edit your application through your USAJOBS account until the announcement closes.
What if I don't have medical office experience?
You must demonstrate at least one year of experience equivalent to GS-5 that involves administrative coordination, preferably in a clinical or fast-paced setting.
Is this position permanent?
This is an excepted service position that requires a trial period to evaluate performance and fit.
Job from Veterans Health Administration
The Iowa City VA Health Care System is a premier medical facility. As a 5-Star CMS-rated institution, we provide world-class care to our Veterans. Our partnership with the University of Iowa Carver College of Medicine positions us as a hub for research, innovation, and educational excellence. We pride ourselves on creating an environment that rewards expertise and fosters professional growth.