Advance Your Career: Medical Support Assistant Opportunity in Anderson, SC
The Department of Veterans Affairs (VA) is committed to providing world-class health care to the men and women who have served our country. If you are an experienced administrative professional looking to transition into a mission-driven environment, the Advanced Medical Support Assistant (AMSA) position in Anderson, South Carolina, offers a unique opportunity to provide essential support to our nation's Veterans.
Job Responsibilities
As an AMSA, you serve as the central administrative hub for outpatient clinics. Your daily duties will include:
- Appointment Management: Scheduling, canceling, and rescheduling appointments in accordance with VHA directives.
- Consult Coordination: Tracking and managing consults to ensure timely care delivery.
- Clinical Support: Assisting providers by managing patient records and facilitating communication between interdisciplinary team members.
- Patient Interaction: Directing patients in person and by phone, updating demographic information, and addressing concerns.
Requirements
To be considered for this GS-06 position, candidates must meet specific criteria:
- Citizenship: Must be a U.S. Citizen.
- Proficiency: Must have high-level written and spoken English skills.
- Experience: Requires one year of experience equivalent to the GS-5 grade level.
- Compliance: Must pass a pre-employment physical and participate in the annual influenza vaccination program.
Salary Overview
This position is classified at the GS-06 level with a competitive annual salary range:
| Pay Grade | Minimum Annual Salary | Maximum Annual Salary |
|---|---|---|
| GS-6 | $49,711 | $64,623 |
Benefits
The VA offers a robust benefits package designed to support the well-being and future of our employees:
- Retirement: Federal pension and 401k with matching contributions.
- Paid Time Off: 37-50 days of combined annual leave, sick leave, and federal holidays.
- Insurance: Extensive options for health, vision, dental, and long-term care insurance.
- Family Support: Paid parental leave and potential childcare subsidies.
Application Tips
- Use the Required Template: Ensure you use the specific VA clinical resume document provided in the job announcement.
- Be Thorough: Clearly detail your experience related to medical support and scheduling.
- Review: Double-check your application for omissions before clicking submit.
Join a team where your work directly improves the lives of Veterans. Apply today to help us provide the compassionate, high-quality care that those who served deserve.
Why This Advanced Medical Support Assistant Job Matters
Make a meaningful impact in the lives of our nation's heroes by joining the Veterans Health Administration team in Anderson, South Carolina.
Advanced Medical Support Assistant Job Overview
The Wm. Jennings Bryan Dorn Department of Veterans Affairs Medical Center is seeking dedicated professionals to join their team as an Advanced Medical Support Assistant. In this role, you will serve as a vital link in the patient care chain, providing expert administrative support, coordinating community care consults, and ensuring Veterans receive seamless, efficient access to the health care services they have earned.
Requirements for Advanced Medical Support Assistant
- Must be a U.S. Citizen
- Proficiency in written and spoken English
- Ability to pass a pre-employment physical evaluation
- Participation in the seasonal influenza vaccination program
- Must register with the Selective Service for males born after 12/31/1959
- Ability to complete a 1 or 2-year trial period
Preferred Qualifications for Advanced Medical Support Assistant
- One year of experience equivalent to the GS-5 grade level
- Advanced knowledge of interdisciplinary coordinated care delivery models
- Experience managing patient appointment schedules and consult tracking
- Ability to collaborate effectively across medical disciplines
Federal Benefits & Perks
- ✓Federal pension and 401k with up to 5% agency matching
- ✓37-50 days of annual paid time off
- ✓Up to 12 weeks of paid parental leave
- ✓Comprehensive federal health, vision, dental, and life insurance
- ✓Childcare subsidy for eligible employees
- ✓Potential for annual leave accrual credit based on prior experience
💡 How to Apply Advanced Medical Support Assistant Job & Insider Tips
Application Steps for Advanced Medical Support Assistant Job
- Create or log into your USAJOBS account.
- Download and complete the required standard Clinical Resume Document.
- Prepare all supporting documentation, including transcripts and SF-50s if applicable.
- Complete the online occupational questionnaire.
- Submit your full application package before the closing date.
💡 General Tips
- Be specific when describing your experience; the hiring team cannot make assumptions.
- Ensure your resume clearly reflects the required skills and past responsibilities.
- Double-check that all required documents, such as your DD-214 or transcripts, are attached.
- Submit your application well before the deadline to account for potential technical issues.
Frequently Asked Questions
What is the primary role of an Advanced Medical Support Assistant?
You will act as the chief source of patient information, managing clinic schedules, coordinating consults for community care, and supporting interdisciplinary care teams.
Can I substitute education for experience?
No, education cannot be substituted for the required experience for this specific position.
Is telework available for this role?
No, this position requires on-site presence at the Anderson facility and is not eligible for telework.
Is relocation assistance offered?
No, relocation assistance is not authorized for this position.
Is this a permanent position?
This is a position in the excepted service; successful completion of a trial period is required.
Job from Veterans Health Administration
The Wm. Jennings Bryan Dorn Department of Veterans Affairs Medical Center is a cornerstone of health care in South Carolina. Part of the VISN 7 network, the Columbia VA Health Care System serves a 36-county area through multiple facilities, including the clinic in Anderson. Our mission is to fulfill President Lincoln’s promise to care for those who served and their families.