Embark on a Career at Glacier Bay: Concessions Management Specialist
Are you looking to combine your professional expertise in contract management with a passion for preserving America's wild spaces? The National Park Service (NPS) is hiring a Concessions Management Specialist for the breathtaking Glacier Bay National Park and Preserve. This is a rare opportunity to manage the vital commercial relationships that support one of the most iconic wilderness areas on the planet.
Job Responsibilities
As a Concessions Management Specialist, you will serve as a liaison between the park and various commercial operators. Your major duties include:
- Contract Oversight: Evaluating visitor services to ensure compliance with contract provisions and park regulations.
- Financial Management: Tracking franchise fee payments and managing Commercial Use Authorization (CUA) accounts.
- Strategic Planning: Contributing to the development of prospectuses and contract terms that align with park goals.
- Policy Communication: Translating complex federal regulations into actionable guidance for commercial service providers.
- Problem Solving: Investigating service complaints and collaborating with internal teams like maintenance and interpretation to improve park operations.
Requirements
To succeed in this role, you must meet several federal criteria:
- Citizenship: You must be a U.S. Citizen.
- Experience: One year of specialized experience at the GS-11 level.
- Regulatory Compliance: You must be able to pass background checks, maintain a government credit card, and adhere to uniform standards.
- Documentation: All applicants must provide detailed resumes stating hours worked per week.
| Feature | Requirement Detail |
|---|---|
| Grade Level | GS-12 |
| Salary Range | $101,206 - $131,571 |
| Location | Bartlett Cove, Alaska |
| Closing Date | November 3, 2026 |
Salary Overview and Benefits
This position offers a competitive salary range reflecting the high level of responsibility and the unique requirements of the role. Additionally, as a federal employee, you will have access to industry-leading health insurance, retirement planning, and potential relocation support.
Application Tips
- Respect the Limits: Your resume must be no longer than 2 pages. Any submissions exceeding this limit will not be considered.
- Clarity is Key: Clearly state whether your experience was full-time or part-time, including hours per week.
- Assessments: Be prepared to dedicate time to the USA Hire assessment process after your initial submission.
Frequently Asked Questions (FAQ)
Q: Is the position eligible for telework? A: Yes, telework is permitted with supervisor approval, though you will be based in Bartlett Cove.
Q: Can I update my application after I submit it? A: You may edit your application through the USAJOBS portal until the announcement closes.
Serving as a Concessions Management Specialist at Glacier Bay is a unique career path that balances rigorous regulatory oversight with the beauty of the Alaskan wilderness. If you meet the qualifications and are ready for a challenging, rewarding experience, we encourage you to submit your application before the November 2026 deadline.
Why This Concessions Management Specialist Job Matters
Shape the visitor experience at one of the world's most breathtaking natural wonders—Glacier Bay National Park.
Concessions Management Specialist Job Overview
The National Park Service is seeking a dedicated Concessions Management Specialist to oversee commercial operations at Glacier Bay National Park and Preserve in Alaska. In this pivotal role, you will bridge the gap between commercial service providers and the park's mission of preservation, ensuring that visitor services align with federal regulations while maintaining the pristine integrity of the wilderness.
Requirements for Concessions Management Specialist
- Must be a U.S. Citizen or National.
- Must possess and maintain a valid driver's license.
- Completion of a 1-year probationary period is required.
- Must obtain and maintain a government credit card for official travel and purchases.
- Registration with the Selective Service for males born after December 31, 1959.
- Participation in mandatory Direct Deposit for payroll.
- Successful passing of an E-Verify employment check.
- Completion of a financial disclosure report within 30 days of appointment.
- Must adhere to agency uniform standards.
Preferred Qualifications for Concessions Management Specialist
- One year of specialized experience equivalent to the GS-11 grade level.
- Demonstrated expertise in managing concession contracts and Commercial Use Authorizations (CUA).
- Experience managing fee accounts and tracking financial payments.
- Strong communication skills for interacting with diverse commercial service providers.
- Proficiency in monitoring regulatory compliance and organizational standards.
Federal Benefits & Perks
- ✓Uniform allowance provided.
- ✓Potential for recruitment or relocation incentives.
- ✓Telework eligibility as approved by a supervisor.
- ✓Comprehensive federal employee benefit packages including health and life insurance.
- ✓Retirement savings plans and federal leave accrual programs.
💡 How to Apply Concessions Management Specialist Job & Insider Tips
Application Steps for Concessions Management Specialist Job
- Review the full vacancy announcement carefully.
- Prepare a 2-page resume highlighting specialized experience and hours worked.
- Complete the online application questionnaire.
- Submit required documentation, including SF-50s for current federal employees and transcripts if applicable.
- Complete the required USA Hire Assessments.
- Submit your final package by the November 3, 2026, deadline.
💡 General Tips
- Keep your resume strictly to 2 pages; longer resumes will not be accepted.
- Clearly define hours worked per week (e.g., 'full-time' or '40 hours per week') to ensure your experience is credited correctly.
- Use the USAJOBS Resume Builder to ensure all formatting requirements are met.
- Set aside at least 3 hours for the USA Hire Assessments.
- Ensure all supporting documents, such as performance appraisals and SF-50s, are uploaded before the deadline.
Frequently Asked Questions
Can I substitute my education for the work experience?
No, this specific position requires specialized experience and does not allow for an education-to-experience substitution.
What happens if I don't include my hours worked in my resume?
Without specific mention of hours worked per week, the agency may be unable to properly credit your specialized experience, which could result in a lower rating or disqualification.
Is this a remote position?
No, this position is located in Bartlett Cove, Alaska; however, it is eligible for some degree of telework with supervisory approval.
Job from National Park Service
The Department of the Interior and the National Park Service are committed to protecting our natural resources and cultural heritage. Working for the NPS means more than just a job; it is a commitment to the inspiration, education, and enjoyment of future generations. In this role, you will be stationed in Bartlett Cove, Alaska, providing you with front-row access to the majestic glaciers and vibrant marine life of the region.