Launch Your Career as a Scheduling Operations Officer with the TSA

Are you looking to transition into a career where your organizational skills directly impact national security? The Transportation Security Administration (TSA) is currently accepting applications for a Scheduling Operations Officer at the Richmond International Airport (RIC). This is a unique opportunity to join a high-performing team tasked with safeguarding America’s transportation systems.

Job Responsibilities

As a Scheduling Operations Officer, you will serve as the backbone of the screening team’s efficiency. Your primary duties will include:

Operations Management: Assisting with the scheduling of all screener activities and ensuring coverage across all shifts.
Quality Assurance: Performing regular audits to ensure compliance with security and screening standards.
Administrative Oversight: Maintaining accurate logs, personnel records, and incident reports.
Communication: Acting as a liaison between Screening Managers and operational staff, relaying critical safety and equipment information.
Risk Assessment: Staying current on emergency plans and participating in semi-annual security risk assessments.

Requirements

To be considered for this competitive position, you must meet several federal criteria:

Citizenship: Must be a U.S. Citizen or National.
Background: Must successfully complete a comprehensive background investigation.
Experience: You must have at least one year of specialized experience at the SV-G or GS-11 grade level (or equivalent private sector experience) that demonstrates your ability to manage complex operations.

Comparison: Standard vs. Specialized Qualifications

Feature	Minimum Requirement	Preferred Background
Experience	1 Year (GS-11/SV-G equivalent)	3+ Years in Ops/Logistics
Certification	Not Required	Lean/Six Sigma or PMP
Soft Skills	Communication	Leadership & Crisis Management

Salary and Benefits

This position offers a competitive salary range of $93,499 to $121,551 per year. Beyond the salary, the DHS provides a comprehensive benefits package designed to support the long-term well-being of its employees, including:

Health, Dental, and Vision coverage
Thrift Savings Plan (401k-style) with employer matching
Paid holidays and robust leave policies
Tuition reimbursement and career development
Fitness center access and wellness initiatives

Application Tips for Success

Your application package is your first impression. To stand out:

Tailor Your Resume: Focus on quantifiable achievements. Use bullet points to highlight your experience with scheduling systems and process improvements.
Adhere to Formatting: Ensure your resume does not exceed two pages, as the USAJOBS system may reject longer documents.
Assessments Matter: Be prepared for the USA Hire Assessment. Set aside two hours in a quiet environment to ensure you perform your best.

Protecting the traveling public is a rewarding challenge. If you possess the operational discipline and dedication to public service, this Scheduling Operations Officer role at Richmond International Airport offers a clear path to make a difference. Apply today to begin your journey with the TSA.

Frequently Asked Questions (FAQ)

Q: What is the closing date for this application? A: The vacancy announcement closes on October 29, 2026. Ensure all materials are submitted by 11:59 PM EST.

Q: Do I need to be a federal employee to apply? A: No, this position is open to qualified candidates who meet the specialized experience requirements, whether in the federal or private sector.

Q: Can I update my application after submitting it? A: Yes, you can edit your application via your USAJOBS account at any time until the vacancy announcement closes.

Why This Scheduling Operations Officer Job Matters

Join the frontline of national security at Richmond International Airport. If you are a detail-oriented professional with a passion for operational excellence and public safety, the Transportation Security Administration wants you to help secure our nation’s transportation systems.

Scheduling Operations Officer Job Overview

The Transportation Security Administration (TSA) at Richmond International Airport (RIC) is seeking a motivated Scheduling Operations Officer. In this vital role, you will assist in the orchestration of complex screening operations, ensuring that personnel staffing meets the rigorous demands of airport security. You will be instrumental in maintaining the efficiency of security protocols, supporting leadership through data-driven reporting, and ensuring that our workforce is prepared to protect the traveling public and transportation infrastructure.

Requirements for Scheduling Operations Officer

Must be a United States Citizen or National.
Minimum age of 18 at the time of application.
Must pass a comprehensive background investigation.
Must be registered with the Selective Service.
Completion of one year of specialized experience at the SV-G or GS-11 federal level (or equivalent private sector experience).
Must meet all qualification requirements by the announcement closing date.

Preferred Qualifications for Scheduling Operations Officer

Proven track record in developing and executing operational program plans.
Strong background in performing liaison functions between local and field operations.
Experience in conducting quality assurance audits.
Demonstrated ability to serve as an expert resource for personnel policies and procedures.

Federal Benefits & Perks

✓Comprehensive health, dental, and vision insurance plans.
✓Thrift Savings Plan (TSP) with government matching.
✓Generous paid federal holidays and personal leave accrual.
✓Tuition reimbursement and professional development programs.
✓Flexible work schedules and situational telework options.
✓Transportation subsidies and uniform allowances.
✓Access to fitness centers and comprehensive wellness programs.

💡 How to Apply Scheduling Operations Officer Job & Insider Tips

Application Steps for Scheduling Operations Officer Job

Create or update your USAJOBS profile.
Prepare a resume that specifically highlights your scheduling and operations experience over the last two years.
Submit your application through the online portal before the deadline.
Complete the required USA Hire Assessments within the provided timeframe.
Monitor your email for status updates and assessment links.

💡 General Tips

Keep your resume to two pages or less; longer resumes may not be accepted by the system.
Clearly define your work history, including start/end dates (month/year) and the number of hours worked per week.
Avoid copying the job announcement text directly into your resume; focus on your specific accomplishments.
If you are a current or former federal employee, ensure your grade or band level is clearly listed.
Complete your USA Hire Assessments as early as possible to avoid technical issues near the closing date.

Frequently Asked Questions

What is the primary focus of the Scheduling Operations Officer?

This role focuses on managing daily personnel schedules for airport screening operations, ensuring proper coverage, maintaining accurate records, and conducting quality assurance audits to support TSA's security mission.

Can I work remotely in this position?

This position is based on-site at Richmond International Airport and is not considered a remote-eligible role, though situational telework may be available depending on departmental policy.

What documentation is required for current TSA employees?

Current TSA employees are strongly encouraged to submit their most recent non-award SF-50 to support their eligibility status.

Job from Transportation Security Administration

The Department of Homeland Security (DHS) and the TSA serve as the nation’s primary defense against threats to our transportation infrastructure. From airports to public transit, the work performed by TSA professionals is essential to ensuring the safety and freedom of movement for millions of travelers. Joining the TSA means becoming part of a diverse workforce committed to integrity, innovation, and excellence.