Become an Airway Transportation Systems Specialist with the FAA
The Federal Aviation Administration (FAA) is seeking a highly qualified professional to serve as an Airway Transportation Systems Specialist (Service Delivery Specialist) in Olathe, Kansas. This is a unique opportunity to play a vital role in maintaining the National Airspace System (NAS), ensuring that aviation services remain reliable, efficient, and safe for all users.
Job Responsibilities
As a Service Delivery Specialist, you are the technical authority for the Kansas City ARTCC SOC. Your daily responsibilities include:
- Monitoring NAS service delivery via automated systems.
- Coordinating with air traffic control entities during facility or system outages.
- Developing strategic procedures for technical operations.
- Leading complex projects that maintain and enhance infrastructure reliability.
- Analyzing trend data to solve systemic issues before they impact operations.
Comparison: Role Requirements
| Requirement Type | Specification |
|---|---|
| Citizenship | U.S. Citizen Only |
| Resume Limit | Maximum 2 Pages |
| Drug Testing | Mandatory (TDP) |
| Supervisor Endorsement | Required for Promotion |
Requirements
To be considered, you must demonstrate extensive experience in NAS-related electronic systems. You must be prepared to submit specific narrative statements detailing your abilities. If you are an existing FAA employee seeking a promotion, ensure your Supervisory Endorsement is submitted promptly, as this is a strict requirement for eligibility.
Salary Overview
This position offers a competitive salary range of $113,603 to $176,120 per year. Compensation is determined based on the applicant's qualifications and internal pay guidelines.
Benefits
Employees enjoy robust federal benefits, including health insurance, retirement plans (FERS), and opportunities for career advancement within the Department of Transportation.
Application Tips
- Be Specific: Quantify your achievements and clearly link your experience to the duties listed.
- Submit Early: Don't wait until the closing date to finalize your application.
- Verify Documents: Check that your SF-50 is current and contains all required blocks.
If you possess the technical expertise and leadership skills to maintain the integrity of our national aviation infrastructure, the FAA invites you to apply. This role offers not just a competitive salary, but the chance to be a leader in the evolution of modern aviation.
Why This Airway Transportation Systems Specialist (Service Delivery Specialist (Sds)) Job Matters
Elevate your career in aviation oversight as a Service Delivery Specialist for the Federal Aviation Administration in Olathe, Kansas.
Airway Transportation Systems Specialist (Service Delivery Specialist (Sds)) Job Overview
The Federal Aviation Administration (FAA) is seeking a highly skilled Airway Transportation Systems Specialist (Service Delivery Specialist) to join the Kansas City ARTCC SOC. This critical role serves as a primary technical authority for the National Airspace System (NAS), ensuring the reliability, safety, and efficiency of vital aviation infrastructure. You will manage complex service delivery operations, coordinate critical maintenance, and provide strategic solutions to ensure the integrity of our nation's skies.
Requirements for Airway Transportation Systems Specialist (Service Delivery Specialist (Sds))
- U.S. Citizenship is strictly required.
- Must possess extensive knowledge of technology system interrelationships within the National Airspace System (NAS).
- Proven experience in managing civilian or military automated aviation, navigation, or electronics systems.
- Must provide a written narrative statement for each 'Demonstrated Ability'.
- Current FAA employees must provide a Supervisory Endorsement for career level progression (IV to V).
- Must be able to pass a pre-employment drug screening and maintain compliance with the DOT Drug and Alcohol Testing Program.
- Resume is strictly limited to two pages.
Preferred Qualifications for Airway Transportation Systems Specialist (Service Delivery Specialist (Sds))
- Proven success as a senior project manager or technical team leader for large-scale, complex infrastructure projects.
- Experience in utilizing innovative concepts to resolve unanticipated, critical technical failures.
- Ability to work effectively with high-level stakeholders both internal and external to the FAA.
- Demonstrated proficiency in strategic development of control center procedures and quality assurance processes.
Federal Benefits & Perks
- ✓Competitive federal salary structure
- ✓Comprehensive federal health insurance options
- ✓Federal Employee Retirement System (FERS) participation
- ✓Paid vacation, sick leave, and federal holidays
- ✓Opportunities for professional development and training
- ✓Work-life balance through potential telework eligibility
💡 How to Apply Airway Transportation Systems Specialist (Service Delivery Specialist (Sds)) Job & Insider Tips
Application Steps for Airway Transportation Systems Specialist (Service Delivery Specialist (Sds)) Job
- Create or update your profile on the official FAA career portal.
- Prepare a concise, two-page resume highlighting your specific experience relevant to the NAS.
- Write narrative statements for all required Demonstrated Abilities.
- Submit your application and required documents (including current SF-50) online before the closing date.
- If applicable, ensure your supervisor submits the required endorsement by the deadline.
- Monitor your status via the FAA/USAJOBS dashboard.
💡 General Tips
- Your resume must explicitly include job titles, series/grade (if applicable), employer names, dates of employment, and hours worked per week.
- Address every qualification requirement directly in your narrative statements; do not assume prior experience is automatically recognized.
- Failure to submit the required Supervisory Endorsement will result in immediate disqualification.
- Ensure all uploaded documents are clearly labeled and meet the specified formatting requirements.
- If you make changes to your application after submission, you must resubmit the entire package.
Frequently Asked Questions
Is this position eligible for telework?
Yes, this role is telework eligible, subject to agency policy and management approval.
What happens if I forget to submit my supervisory endorsement?
If your selection would constitute a promotion, failure to submit the endorsement by the closing date will lead to loss of consideration.
Is there a limit to how long my resume can be?
Yes, all resumes submitted for this position are strictly limited to two pages.
What is the security clearance for this role?
This position requires a background investigation and is classified as a testing designated position for drug screening.
Can I apply if I am not an FAA employee?
This vacancy is open to internal agency candidates. Please check the 'Who May Apply' section for full details.
Job from Federal Aviation Administration
The FAA is the driving force behind the world's most advanced aerospace system. With a diverse workforce of over 44,000 professionals, the agency manages everything from air traffic control to cutting-edge research in electric and autonomous aircraft. Joining the FAA means contributing to a mission that connects people and goods across the globe.