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It Cybersecurity Specialist (Custspt/Infosec) job opening at Defense Information Systems Agency

It Cybersecurity Specialist (Custspt/Infosec) Job

Defense Information Systems Agency

Key Skills:Cybersecurity ComplianceIT Systems TroubleshootingTechnical DocumentationCustomer Service ExcellenceNetwork Infrastructure SupportApplication Configuration

Launch Your Cybersecurity Career with DISA

In an era where digital security is synonymous with national security, the Defense Information Systems Agency (DISA) stands at the forefront of protecting our nation’s most critical infrastructure. If you are an experienced IT professional or an emerging talent looking to make a significant contribution, this Cybersecurity Specialist role offers a unique pathway into federal service.

Job Responsibilities

As an IT Cybersecurity Specialist, you will act as a bridge between complex technical systems and the people who rely on them. Your day-to-day duties may include:

  • Serving as a technical point of contact for customer inquiries.
  • Diagnosing and resolving application integration and desktop configuration issues.
  • Maintaining system integrity by applying strict information assurance protocols.
  • Analyzing support trends to proactively address recurring technical problems.
  • Documenting resolutions to build a centralized knowledge base.

Requirements

To be considered for this role, candidates must meet specific criteria regarding their education and/or work experience. Below is a comparison of grade-level expectations:

Grade Level Education Substitution Typical Focus
GG-07 1yr Grad/SAA Customer service & basic support
GG-09 2yrs Grad/Master's Troubleshooting & technical advice
GG-11 3yrs Grad/PhD Minimizing system interruptions
GG-12 Not applicable System integration & complex resolution

Salary and Benefits

This position offers a competitive salary ranging from $57,331 to $133,142 annually, depending on the grade level and specific location. Beyond salary, employees enjoy access to a robust federal benefits program, including health insurance, retirement planning, and opportunities for ongoing professional training.

Application Tips

  1. Tailor Your Resume: Ensure your resume clearly demonstrates how your experience aligns with the specific competencies required at your target grade level.
  2. Check for Documents: Have your transcripts and SF-50 forms ready if you are a current or former federal employee.
  3. Follow Procedures: Ensure all documents are properly uploaded and legible before the deadline.

The mission of the U.S. Cyber Command is vast and evolving. By joining the DISA team, you contribute to a legacy of technical excellence and national security. Review the application requirements carefully and take the next step in your IT career today.

Why This It Cybersecurity Specialist (Custspt/Infosec) Job Matters

Launch a high-impact career in national defense by joining the Cyber Excepted Service (CES) at the Defense Information Systems Agency (DISA).

It Cybersecurity Specialist (Custspt/Infosec) Job Overview

The Defense Information Systems Agency (DISA) is seeking motivated IT Cybersecurity Specialists to provide critical support within the Global Service Desk Division. This role is essential to the mission of the U.S. Cyber Command, offering professionals the chance to secure global communications and computing infrastructure for the President and military forces. This position operates under the Cyber Excepted Service (CES) personnel system, providing a unique environment for those dedicated to national security.

Requirements for It Cybersecurity Specialist (Custspt/Infosec)

  • U.S. Citizenship.
  • Must meet the specific education or IT-related experience requirements for the grade level (GG-07 through GG-12).
  • Submission of a resume (maximum two pages) detailing job duties, dates of employment, and time commitment.
  • Submission of relevant transcripts if substituting education for experience.
  • Ability to complete a suitability and security background investigation.
  • Must pass a drug screening test.

Preferred Qualifications for It Cybersecurity Specialist (Custspt/Infosec)

  • Experience in technical analysis and serving as a primary customer liaison.
  • Proven expertise in troubleshooting, diagnosing, and resolving complex system integration and configuration issues.
  • Demonstrated ability to communicate technical information effectively to non-technical stakeholders.
  • Background in applying information security and assurance policies in a practical, real-world environment.
  • Experience researching and identifying trends in customer support needs to improve service delivery.

Federal Benefits & Perks

  • βœ“Competitive federal salary and benefits package.
  • βœ“Opportunities for professional training and development.
  • βœ“Exposure to high-level defense communications projects.
  • βœ“Potential for recruitment, relocation, or retention incentives.
  • βœ“Supportive, mission-driven work environment.

πŸ’‘ How to Apply It Cybersecurity Specialist (Custspt/Infosec) Job & Insider Tips

Application Steps for It Cybersecurity Specialist (Custspt/Infosec) Job

  1. Create or log into your account on the official federal hiring portal.
  2. Complete the online assessment questionnaire.
  3. Upload a two-page resume clearly outlining your relevant experience.
  4. Submit required documentation, including transcripts and applicable preference forms.
  5. Ensure the 'Submit My Answers' button is clicked to finalize the application.

πŸ’‘ General Tips

  • Ensure your resume includes start and end dates (month/year) and hours worked per week for every position.
  • Do not include personal identifiers such as social security numbers or photos in your resume.
  • Double-check that all uploaded documents are legible and accurate.
  • Monitor your application status through the portal to verify all materials were received.
  • Submit your application well in advance of the cut-off dates to ensure consideration.

Frequently Asked Questions

What is the Cyber Excepted Service (CES)?

CES is a specialized personnel system for the Department of Defense, designed to recruit and retain high-quality talent for positions supporting the U.S. Cyber Command mission.

Can I substitute education for experience?

Yes, depending on the grade level, you may substitute relevant graduate-level education for work experience. You must provide official transcripts at the time of application.

Are there multiple locations for this role?

Yes, positions are available in Montgomery (AL), Ford Island (HI), Oklahoma City (OK), Chambersburg/Mechanicsburg (PA), San Antonio (TX), and Ogden (UT).

Job from Defense Information Systems Agency

The Defense Information Systems Agency is a combat support agency responsible for providing secure, reliable communications and computing support to the President, the Vice President, the Secretary of Defense, and our military forces globally. By working for DISA, you are not just taking a job; you are becoming part of a worldwide team that ensures the integrity of the data that powers modern warfare and diplomacy.