Launch Your Career: Hearing Instrument Health Technician at the Salisbury VA
The Veterans Health Administration (VHA) is currently seeking a compassionate and skilled Health Technician (Hearing Instrument Technician) to join the Audiology and Speech Service at the W.G. "Bill" Hefner VA Medical Center in Salisbury, NC. This position is a unique opportunity to provide direct support to Veterans, helping them regain communication confidence through advanced hearing technology. If you are a licensed Hearing Instrument Specialist (HIS) looking for a meaningful career, this role offers not only stability but also the chance to be part of a mission-driven healthcare system.
Job Responsibilities
As a Health Technician, your daily tasks are diverse and vital to clinical operations. You will act as the primary contact for patients regarding their hearing devices. Key responsibilities include:
- Troubleshooting & Repair: Diagnosing performance issues with hearing aids and assistive technology.
- Patient Care: Assisting patients with device insertion, cleaning, and Bluetooth connectivity.
- Clinical Support: Preparing equipment for audiology procedures and performing biologic listening calibrations.
- Documentation: Maintaining accurate patient records and coding procedures for billing.
- Supply Management: Tracking inventory and ordering necessary consumables through the Denver Logistics Center.
Salary and Grade Comparison
The position is offered at the GS-5 and GS-6 grade levels. Below is a breakdown of the classification levels:
| Level | Experience Required | Performance Expectation |
|---|---|---|
| GS-5 | Basic Requirements | Developmental/Entry Level |
| GS-6 | 1 Year Specialized Experience | Full Performance Level |
Salary Range: $41,644 – $60,347 per year.
Requirements
To qualify, you must hold a valid, unrestricted license as a Hearing Instrument Specialist and possess active certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS). Additionally, you must be a U.S. citizen, maintain proficiency in English, and pass a pre-employment physical and drug screening.
Benefits
Federal employment with the VA comes with a robust benefits package:
- Retirement: Traditional federal pension and 401k-style thrift savings plans.
- Leave: Generous annual, sick, and federal holiday time off.
- Insurance: Comprehensive health, dental, and life insurance programs.
- Growth: Opportunities for parental leave and ongoing professional development.
Application Tips
- Be Detailed: Use your resume to map your past experience directly to the required duties.
- Submit Early: Don't wait until the January 2027 closing date to apply.
- Prepare for Testing: Familiarize yourself with the USA Hire assessment format to ensure you stay competitive.
Serving those who served is a noble calling. If you possess the technical expertise in hearing instrument sciences and a heart for service, we encourage you to join our team in Salisbury. Start your application today to help our Veterans hear the world more clearly.
Why This Health Technician (Hearing Instrument Technician) Job Matters
Make a lasting impact on the lives of our nation's heroes by joining the Audiology team as a Health Technician in Salisbury, NC.
Health Technician (Hearing Instrument Technician) Job Overview
The W.G. 'Bill' Hefner VAMC is seeking a dedicated Health Technician to provide essential support within the Audiology and Speech Service. This role focuses on enhancing the quality of life for Veterans by maintaining, troubleshooting, and fitting hearing assistive technology. Working under the guidance of licensed audiologists, you will serve as a vital link in the patient care process, ensuring our Veterans receive top-tier audiological support in a compassionate environment.
Requirements for Health Technician (Hearing Instrument Technician)
- U.S. Citizenship is required.
- Must hold a current, full, and unrestricted license to practice as a Hearing Instrument Specialist (HIS).
- Must hold active board certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS).
- Ability to read, write, and speak English proficiently.
- Must pass a pre-employment drug screening.
- Must be able to successfully complete a background security investigation.
- Participation in the annual seasonal influenza vaccination program is mandatory.
- Selective Service registration for males born after December 31, 1959.
Preferred Qualifications for Health Technician (Hearing Instrument Technician)
- Experience in a clinical audiology setting providing patient education.
- Proven proficiency in using specialized manufacturer software for hearing aid programming.
- Demonstrated ability to perform infection control procedures in a healthcare environment.
- Strong inventory management skills regarding medical supplies and equipment.
Federal Benefits & Perks
- ✓Competitive salary with regular increases
- ✓13-26 days of annual leave and 13 days of sick leave per year
- ✓11 paid Federal holidays
- ✓Federal health, vision, dental, and life insurance options
- ✓Traditional pension plan with federal 401K matching up to 5%
- ✓Paid parental leave after 12 months of service
- ✓Potential for childcare subsidies
💡 How to Apply Health Technician (Hearing Instrument Technician) Job & Insider Tips
Application Steps for Health Technician (Hearing Instrument Technician) Job
- Create a profile on the official federal careers website.
- Upload your resume, professional license, and relevant transcripts.
- Complete the online application questionnaire.
- Submit your application before the closing date of January 13, 2027.
- Monitor your email for potential notifications regarding required online assessments.
💡 General Tips
- Submit your application early, as selections may be made before the closing date.
- Ensure your resume explicitly details your experience to avoid assumptions by HR reviewers.
- If you are a veteran, clearly identify your preference eligibility and attach your DD-214.
- Double-check that your professional license information is current and clearly documented.
- Review the USA Hire assessment resources online to prepare for the testing window.
Frequently Asked Questions
What is the full performance level for this role?
The full performance level for this position is GS-6, though candidates may be selected at the GS-5 or GS-6 level depending on qualifications.
What happens if I am not currently board certified?
Non-board certified applicants may be hired under a temporary appointment, provided they meet all other requirements. They must work under the supervision of an audiologist and obtain board certification within two years.
Is this a remote position?
No, this is an onsite position located at the W.G. 'Bill' Hefner VAMC in Salisbury, North Carolina.
Can I apply without board certification?
*A: Yes, in limited circumstances, you may be hired as a temporary graduate technician, but you must earn certification within two years.*
Is relocation assistance offered?
*A: No, this vacancy does not offer a recruitment incentive or relocation assistance.*
Job from Veterans Health Administration
The Salisbury VA Health Care System serves as a cornerstone of the Mid-Atlantic region’s healthcare network. Committed to fulfilling President Lincoln’s promise to honor those who have served, the VA provides world-class medical care across North Carolina. From our primary medical center in Salisbury to our various community-based clinics, we focus on whole-health care, research, and training the next generation of medical professionals.