Become a Medical Support Assistant at the VA: A Rewarding Career Path
Are you looking to make a meaningful impact while building a stable career? The Robert J. Dole VA Medical Center is hiring an Advanced Medical Support Assistant (MSA) at the Community-Based Outpatient Clinic (CBOC) in Dodge City, Kansas. This role is more than just administrative support; it is the backbone of clinical operations, ensuring our veterans receive timely and efficient care.
Job Responsibilities
As an MSA, your duties are varied and impactful. You will:
- Coordinate clinic schedules and monitor appointment availability.
- Facilitate communication between patients, clinical teams, and non-VA medical facilities.
- Manage administrative aspects of the patient experience, from check-in to follow-up care.
- Use advanced healthcare software to update electronic health records.
- Participate in clinical huddles to optimize daily patient flow.
Comparison: Standard vs. Advanced MSA Roles
| Feature | Standard MSA | Advanced MSA |
|---|---|---|
| Scope | Basic Clinic Admin | Interdisciplinary Coordination |
| Decision Making | Routine procedures | Complex administrative judgment |
| System Usage | Basic entry | Advanced systems & portals |
| Patient Interaction | Front desk support | Comprehensive care navigation |
Requirements
To be considered for this position, applicants must be U.S. citizens, proficient in English, and possess a high school diploma or GED. You must also have one year of specialized experience at the GS-05 level. Candidates must be prepared to undergo a background check and complete a pre-employment physical. Participation in the VA influenza vaccination program is also a mandatory condition of employment.
Salary Overview
The salary for this GS-06 position ranges from $51,592 to $67,069 per year, depending on qualifications and experience. This compensation reflects the critical nature of the support provided to our clinical teams and veterans.
Benefits
Working for the federal government comes with industry-leading benefits, including:
- Health and life insurance plans.
- Defined benefit retirement programs.
- Generous paid annual leave and sick leave.
- Federal holidays.
Application Tips
- Be Specific: Detail your past experience in healthcare administration, highlighting scheduling or patient-facing tasks.
- Documentation: Ensure all SF-50s, transcripts, and certifications are current and uploaded.
- Timeliness: Submit your application well before the November 30, 2026, closing date.
Serving as a Medical Support Assistant in Dodge City is a unique opportunity to combine your administrative skills with a mission that truly matters. If you are detail-oriented, compassionate, and ready to serve our nation's heroes, apply today.
Why This Medical Support Assistant (Advanced) Dodge City Cboc Job Matters
Elevate your administrative career by joining a dedicated team serving those who served our nation at the Dodge City Community-Based Outpatient Clinic.
Medical Support Assistant (Advanced) Dodge City Cboc Job Overview
The Robert J. Dole VA Medical Center is seeking a highly organized and compassionate Medical Support Assistant (Advanced) to work in the Dodge City, KS, clinic. This role is central to our mission, providing specialized administrative support within an interdisciplinary healthcare environment. You will be the primary point of contact for veterans, managing clinic flow, scheduling, and coordinating care to ensure our heroes receive the high-quality medical services they deserve.
Requirements for Medical Support Assistant (Advanced) Dodge City Cboc
- U.S. Citizenship
- Proficiency in spoken and written English
- High school diploma or GED
- One year of specialized experience at the GS-05 level (or equivalent)
- Must pass a pre-employment physical evaluation
- Participation in the seasonal influenza vaccination program
- Subject to background and security investigation
- Selective Service registration for males born after 12/31/1959
Preferred Qualifications for Medical Support Assistant (Advanced) Dodge City Cboc
- Experience coordinating patient care and scheduling in a healthcare setting
- Proficiency in electronic health record (EHR) and scheduling systems
- Demonstrated expertise in managing consults and clinical referrals
- Ability to thrive in a fast-paced, interdisciplinary team environment
- Exceptional customer service skills with the ability to resolve patient concerns
Federal Benefits & Perks
- ✓Comprehensive federal health insurance options
- ✓Competitive salary progression
- ✓Federal retirement benefits
- ✓Paid vacation and sick leave
- ✓Professional development and training opportunities
- ✓Supportive and mission-driven work environment
💡 How to Apply Medical Support Assistant (Advanced) Dodge City Cboc Job & Insider Tips
Application Steps for Medical Support Assistant (Advanced) Dodge City Cboc Job
- Create or log in to your USAJOBS account.
- Review the full vacancy announcement thoroughly.
- Prepare your long-form resume and gather necessary documents (e.g., transcripts, SF-50s).
- Complete the online questionnaire via the provided application link.
- Submit your application and documentation before 11:59 PM ET on the closing date.
- Check your email for notifications regarding USA Hire Assessments if prompted.
- Monitor your status through your USAJOBS dashboard.
💡 General Tips
- Ensure your resume specifically addresses the experience requirements outlined in the job description.
- Do not assume the hiring team knows your previous duties; use specific examples of your work.
- Complete all assessments within the provided timeframe to avoid disqualification.
- Double-check that all required supporting documents are uploaded correctly.
- Use the 'Track this application' feature in USAJOBS to stay informed.
Frequently Asked Questions
What is the primary role of a Medical Support Assistant at the VA?
You will manage administrative patient support, coordinate clinic schedules, communicate with interdisciplinary teams, and ensure seamless access to care for veterans.
Is this position eligible for telework?
No, this is an onsite position requiring physical presence at the Dodge City CBOC.
What level of experience is required for this GS-06 position?
Candidates must have at least one year of specialized experience equivalent to the GS-05 level, including tasks like patient scheduling, greeting patients, and clinic coordination.
Is relocation assistance provided?
*A: No, relocation or recruitment incentives are not authorized for this position.*
Can I apply if I am not a veteran?
*A: Yes, this position is open to the public.*
Job from Veterans Health Administration
The Department of Veterans Affairs (VA) is dedicated to serving those who have served our country. The Robert J. Dole VA Medical Center, based in Wichita, supports over 24,000 veterans through primary care and specialized services across Kansas, including the Dodge City CBOC. Joining the VA means becoming part of an organization that values integrity, commitment, and service.