Advance Your IT Career with the U.S. Army Cyber Command in Alaska
Are you a dedicated IT professional looking to combine your technical expertise with a unique life experience? The U.S. Army Cyber Command is currently hiring for an Information Technology Specialist (Network Services) at Fort Wainwright, Alaska. This is a unique opportunity to manage complex telecommunications infrastructure within the Department of Defense.
Job Responsibilities
As an Inside Plant Technician, you will be on the front lines of network and voice systems. Key duties include:
- Infrastructure Management: Configuring and optimizing VoIP, data networks, and legacy TDM systems.
- Hardware Maintenance: Installing and troubleshooting switching systems and circuit equipment.
- Technical Analysis: Monitoring performance logs and identifying root causes for service disruptions.
- Customer Support: Serving as the technical lead for over 5,000 users, handling moves, adds, and changes.
Requirements
To qualify for this CES position, candidates must demonstrate a strong background in IT and telecommunications support. You must possess one year of specialized experience, including hands-on work with VoIP systems and cable management. A Secret security clearance is required for the duration of your employment.
Comparison Table: Qualifications
| Feature | Requirement |
|---|---|
| Clearance | Secret (Must obtain/maintain) |
| Experience | 1+ year directly applicable experience |
| Education | Relevant Degree or Experience |
| Location | Fort Wainwright, Alaska |
Salary and Benefits
This position offers a competitive salary ranging from $95,284 to $123,876 per year. Federal employment provides industry-leading benefits, including:
- Health, vision, and dental insurance options.
- Retirement savings plans (TSP) with government matching.
- Paid annual and sick leave.
- Potential for relocation incentives.
How to Apply
Applications must be submitted through the USAJOBS portal. Ensure your resume is detailed and clearly maps your experience to the specialized duties listed in the announcement. Given the nature of the role, provide specific examples of your work with VoIP and legacy analog gateways.
Living in Fairbanks offers a chance to experience the beauty of Alaska—from the Northern Lights to world-class outdoor recreation. If you are ready to serve your country while taking the next step in your IT career, apply before the October 29, 2026, deadline.
Why This Information Technology Specialist (Network Services) Job Matters
Ready to advance your IT career in the heart of the Alaskan frontier? Join the U.S. Army Cyber Command as an Information Technology Specialist and manage mission-critical network and voice infrastructure.
Information Technology Specialist (Network Services) Job Overview
The U.S. Army Cyber Command is seeking a dedicated Information Technology Specialist (Network Services) to join the 59th Signal Battalion at Fort Wainwright, Alaska. In this pivotal role, you will serve on the communications team within the Network Enterprise Center, focusing on Inside Plant (ISP) operations. You will manage diverse telecommunications platforms, including the Defense Switched Network (DSN), VoIP, and legacy systems, ensuring seamless connectivity and technical excellence in a large-scale enterprise environment.
Requirements for Information Technology Specialist (Network Services)
- Must be a U.S. Citizen.
- Must obtain and maintain a Secret security clearance.
- Completion of a 3-year probationary period.
- Possess at least one year of directly applicable experience in IT support, telecommunications, or network administration.
- Ability to perform inside plant tasks such as cable management and hardware installation in a data center.
- Hands-on experience with VoIP systems and analog voice gateways.
- Ability to satisfy requirements per DoDM 8140.03 Cyberspace Workforce Qualification standards.
Preferred Qualifications for Information Technology Specialist (Network Services)
- Experience with Cisco VG450 or similar analog voice gateways.
- Proficiency in CAIRS database management.
- Expertise in Unified Call Manager systems and large-scale network upgrades.
- Strong background in documenting and resolving complex technical service requests.
- Ph.D. or 3 years of progressively higher-level graduate education in a related field.
Federal Benefits & Perks
- ✓Comprehensive federal benefits package
- ✓Relocation incentives may be authorized
- ✓Opportunities for professional development and training
- ✓Contribution to national defense and mission support
- ✓Access to unique outdoor recreational activities in Alaska
💡 How to Apply Information Technology Specialist (Network Services) Job & Insider Tips
Application Steps for Information Technology Specialist (Network Services) Job
- Create or log into your USAJOBS account.
- Prepare a comprehensive, non-truncated resume highlighting your specialized experience.
- Submit your application through the USA Staffing portal by the deadline.
- Complete the mandatory online questionnaire.
- Upload all required supporting documentation, including transcripts if applicable.
💡 General Tips
- Ensure your resume includes hours worked per week and clear date ranges (month/year) for each position.
- Use plain language and avoid excessive jargon in your resume.
- Verify that your uploaded documents have cleared the system virus scan before the closing deadline.
- Review your eligibility documentation thoroughly to ensure you qualify under the specific hiring path.
- Do not include classified information in any part of your application package.
Frequently Asked Questions
Is this a remote position?
No, this position is located on-site at Fort Wainwright, Alaska, and requires physical duties such as inside plant cabling and equipment installation.
What is the Cyber Excepted Service (CES)?
CES is a personnel system tailored for the Department of Defense's cyber workforce, providing flexibility in hiring, pay, and career management.
Can I submit a two-page resume?
While you can submit a resume of any length, CES positions are not subject to the two-page limit, so you are encouraged to provide a full, detailed resume.
Job from U.S. Army Cyber Command
The Network Enterprise Center (NEC) under the 59th Signal Battalion provides the backbone of communication for military operations. Civilian employees are a critical component of the Total Army, contributing specialized technical skills that ensure our national security infrastructure remains resilient, modern, and efficient.