Launch Your IT Career with the U.S. Agency for Global Media
Are you a seasoned IT professional looking to make a meaningful impact? The Office of Cuba Broadcasting (OCB) in Miami is currently seeking an Information Technology Specialist (System Administrator) to oversee the health, security, and scalability of their technical infrastructure. This role offers a unique opportunity to work at the intersection of public service and advanced cloud technology.
Job Responsibilities
As an IT Specialist, you will be the backbone of OCB’s technical operations. Your core responsibilities include:
- Cloud Management: Overseeing Microsoft Azure deployments.
- Security Oversight: Monitoring threat detection and ensuring FISMA compliance.
- Infrastructure Support: Managing directory services and domain infrastructure.
- Project Leadership: Evaluating technical requirements and leading project procurement and implementation.
- Business Continuity: Designing and educating staff on disaster recovery protocols.
Requirements
To be considered for this GS-13 position, you must demonstrate one year of specialized experience at the GS-12 level. Your experience should highlight:
- Proficiency in cybersecurity threat response.
- Management of hosted systems and server environments.
- Advanced cloud infrastructure maintenance.
Comparison: Standard IT Role vs. Federal IT Specialist
| Feature | Standard IT Role | Federal IT Specialist (USAGM) |
|---|---|---|
| Scope | Internal company focus | Global mission impact |
| Security | Commercial standards | FISMA/Federal compliance |
| Benefits | Varies by company | Comprehensive Federal benefits package |
| Growth | Corporate path | Established GS-grade trajectory |
Salary Overview
This position offers a competitive salary range of $113,356 to $147,365 per year, commensurate with federal pay scales and location-based adjustments for Miami, Florida.
Benefits
Working for a federal agency provides access to superior benefits, including robust retirement plans, health insurance options, and flexible leave policies. Additionally, this role is telework-eligible, offering a modern work-life balance.
Application Tips
- Tailor Your Resume: Explicitly state your experience with Azure and threat detection.
- Check Your Documents: Ensure DD-214s or other forms are uploaded clearly to avoid rejection.
- Use the Questionnaire: Your rating is based heavily on the occupational questionnaire—take your time to answer accurately.
This role is an excellent opportunity for an experienced System Administrator to leverage their cloud and security expertise in a mission-critical federal environment. Apply by October 29, 2026, to be considered for this Miami-based position.
Why This Information Technology Specialist (Sys Admin) Job Matters
Join the Office of Cuba Broadcasting in Miami as an IT Specialist and spearhead the security and optimization of mission-critical cloud infrastructure.
Information Technology Specialist (Sys Admin) Job Overview
The U.S. Agency for Global Media (USAGM) is seeking a highly skilled Information Technology Specialist to join the Office of Cuba Broadcasting. In this role, you will be instrumental in managing, maintaining, and securing technical infrastructure and cloud-based services. You will provide strategic oversight of system administration, disaster recovery planning, and FISMA compliance to ensure that our media-related operations remain robust and resilient. This is a vital position for a tech-savvy professional who excels at solving complex infrastructure challenges in a dynamic, mission-driven environment.
Requirements for Information Technology Specialist (Sys Admin)
- Must have at least one year of specialized experience equivalent to the GS-12 level.
- Proven expertise in cybersecurity principles, including threat detection, incident response, and FISMA compliance.
- Experience in technical project management for multifaceted hosted systems.
- Demonstrated proficiency in managing and supporting servers and cloud-based services.
- Hands-on experience with Microsoft Azure cloud deployment and management.
- Must be a U.S. citizen.
Preferred Qualifications for Information Technology Specialist (Sys Admin)
- Experience developing strategic IT goals and infrastructure roadmaps.
- Ability to analyze risk profiles and create robust business continuity plans.
- Strong communication skills for advising division management on complex technical platforms.
- Active participation in professional conferences and technical training.
Federal Benefits & Perks
- âś“Competitive Federal Salary
- âś“Comprehensive Health Insurance options
- âś“Federal Retirement Programs
- âś“Paid vacation and sick leave
- âś“Telework opportunities
- âś“Professional development and training support
đź’ˇ How to Apply Information Technology Specialist (Sys Admin) Job & Insider Tips
Application Steps for Information Technology Specialist (Sys Admin) Job
- Create or update your USAJOBS profile.
- Prepare a resume that specifically details your experience in cloud administration and cybersecurity.
- Complete the online occupational questionnaire.
- Upload required documentation, including proof of veterans' preference (if applicable) and service records.
- Submit your full application package via the official USAJOBS portal by the deadline.
đź’ˇ General Tips
- Ensure your resume is limited to two pages and clearly lists employment dates and work schedules.
- Address all key competencies—such as technical competence and problem-solving—directly in your resume.
- Submit your application early to avoid potential technical issues near the closing date.
- Verify that all documents are legible and uploaded correctly to prevent loss of consideration.
Frequently Asked Questions
Is a security clearance required for this position?
No, a formal security clearance is not required; however, the position is designated as a High Risk sensitivity level.
Can I apply via email or mail?
No. All application packages must be submitted online through USAJOBS. Emailed or mailed applications will not be considered.
Is education required to qualify for this role?
No, education is not a requirement for the GS-13 grade level for this position. Qualification is based on specialized work experience.
What is the selection process?
After the closing date, a Subject Matter Expert will review your application to assign a rating category. High-scoring applicants will be referred to the hiring manager.
Can I work remotely?
This position is telework-eligible, though not a fully remote role.
Job from U.S. Agency For Global Media
The U.S. Agency for Global Media (USAGM) serves a vital mission: informing, engaging, and connecting people around the world in support of freedom and democracy. Through entities like the OCB, the agency delivers reliable news and information to global audiences in restricted media environments. Joining this team means contributing to a mission that transcends borders.