Advance Your Hospitality Career with the U.S. Marine Corps

Are you a hospitality professional looking to apply your leadership skills to a mission that truly matters? Marine Corps Community Services (MCCS) is seeking a highly skilled Supervisory Lodging Program Specialist to join our team in Quantico, Virginia. This role offers the unique opportunity to oversee the official lodging programs for the U.S. Marine Corps, ensuring that our facilities—such as Marine Lodge and Inns of the Corps—provide world-class service to those who serve our country.

Job Responsibilities

As the Lodging Program Specialist, you will wear many hats, from strategic planner to technical liaison. Your primary responsibilities include:

Capital Projects: Developing project scopes, cost estimates, and ensuring design standards are met for renovations and modernization.
Quality Assurance: Conducting site visits to ensure adherence to brand standards and implementing improvement action plans based on Guest Satisfaction Surveys.
Financial Oversight: Managing budgets, forecasting lodging revenue, and supervising the Financial Management Specialist.
Technical Administration: Managing the Property Management System (PMS) and ensuring the Global Distribution System (GDS) and Defense Travel System (DTS) are functioning correctly.
Contract Management: Serving as a liaison between contractors and the government, overseeing performance, and approving invoices.

Requirements

To succeed in this role, candidates must demonstrate a strong background in hospitality and management. Key requirements include:

At least four years of professional leadership experience.
Proven ability to manage business practices, including financial and administrative procedures.
Strong communication skills for briefing leadership and coordinating with field staff.
Willingness to travel for assistance visits and training.
Successful completion of a National Agency Check and Inquiries (NACI).

Skills Comparison Table

Skill Category	Key Competencies
Operational	Brand Standards, Facility Design, Quality Assurance
Financial	Budgeting, Forecasting, Labor Productivity, Invoicing
Technical	GDS/DTS Systems, Database Management, PMS
Leadership	Mentoring, Policy Development, Conflict Resolution

Salary Overview

This position offers a competitive salary range of $85,000 to $100,000 per year, reflecting the high level of responsibility and the professional expertise required for the role.

Benefits

Employees of MCCS enjoy a robust benefits package that includes:

Stable Federal Civilian Service career path.
Comprehensive health and retirement packages.
A work-life balance that is highly valued within the agency.
Privileges at Marine Corps Exchange and base facilities.

Application Tips

To stand out during the selection process, ensure your resume is concise (two pages maximum) and specifically addresses your experience with hospitality metrics, such as RevPAR, guest satisfaction scoring, and managing multi-unit portfolios. Double-check that all required documentation is uploaded through the MCCS Careers portal to prevent disqualification.

If you are a seasoned hospitality professional who wants to contribute to the well-being of the military community, we invite you to apply. This role offers not just a job, but a chance to influence the lodging experience for thousands of service members and their families.

Why This Supervisory, Lodging Program Specialist Job Matters

Elevate the lodging experience for those who serve! Join Marine Corps Hospitality Services as a Supervisory Lodging Program Specialist and shape the future of our official lodging portfolio.

Supervisory, Lodging Program Specialist Job Overview

Marine Corps Community Services (MCCS) is seeking a dynamic, results-driven professional to serve as the Supervisory Lodging Program Specialist in Quantico, VA. This pivotal role oversees the strategic operations, capital planning, and quality assurance for our diverse lodging portfolio, including Marine Lodge and Inns of the Corps. You will lead initiatives that ensure our facilities meet premier brand standards, optimize financial performance, and provide a superior guest experience for Marines, sailors, and their families.

Requirements for Supervisory, Lodging Program Specialist

Minimum of four years of professional leadership experience within the hospitality industry.
Comprehensive knowledge of hotel business practices, program management, and financial administration.
Ability to evaluate and refine policies, procedures, and service delivery programs.
Strong understanding of forecasting, labor productivity standards, and variable expense management.
Excellent oral and written communication skills.
Willingness to travel as required to conduct site visits and training.
Must be able to successfully complete a National Agency Check and Inquiries (NACI) investigation.
Must comply with mandatory Direct Deposit requirements for all pay.
Resume must not exceed two pages; longer resumes will not be considered.

Preferred Qualifications for Supervisory, Lodging Program Specialist

Proven track record in managing brand standards across multiple lodging facilities.
Experience with Global Distribution Systems (GDS) and Defense Travel System (DTS) integrations.
Proficiency in analyzing guest satisfaction surveys and market penetration reports to develop actionable improvement plans.
Demonstrated ability to mentor and lead facility-level management teams.
Experience in contract administration and oversight of Furniture, Fixtures, and Equipment (FF&E) projects.

Federal Benefits & Perks

✓Competitive salary range of $85,000 to $100,000.
✓Stability of Federal Civilian Service employment.
✓Comprehensive federal benefits package.
✓Access to Marine Corps Exchange and base facility privileges.
✓A mission-driven work environment dedicated to serving military families.
✓Opportunities for professional growth and training.

💡 How to Apply Supervisory, Lodging Program Specialist Job & Insider Tips

Application Steps for Supervisory, Lodging Program Specialist Job

Create an account on the MCCS Careers website.
Prepare a resume that is strictly two pages or less.
Submit your application and all required documentation online before the deadline.
Monitor your status via the MCCS applicant portal.
Ensure all education or military certification documents (like DD214) are attached if applicable.

💡 General Tips

Be precise: Ensure your resume highlights specific achievements related to hospitality operations and financial management.
Follow the limit: Do not exceed the two-page resume limit; this is a strict merit-based requirement.
Check the portal: Use the MCCS Careers system to track your application status rather than following up via email.
Prepare for the background check: Ensure you have your personal records ready for the NACI process.

Frequently Asked Questions

What is the primary focus of this position?

This role acts as the Headquarters Lodging Program Specialist, overseeing the entire Marine Corps Hospitality Services lodging portfolio, focusing on brand standards, capital projects, and operational excellence.

Is travel required for this role?

Yes, the position requires travel to installations to conduct quality assurance site visits, implement new procedures, and provide training.

How should I submit my application?

All applications must be submitted through the official MCCS Careers website. Emailed or mailed resumes will not be accepted.

What is the career path for this role?

This role is a key position within MCCS hospitality and serves as a major touchpoint for enterprise-level operations, providing significant professional growth opportunities.

Can I submit my resume by email?

No. All applications must be submitted through the online MCCS Careers portal.

Job from U.S. Marine Corps

Marine Corps Community Services (MCCS) is dedicated to enhancing the quality of life for Marines, sailors, and their families. We operate a wide range of programs that support the everyday needs of the military community. Working with MCCS means joining a diverse team of professionals committed to excellence, stability, and integrity. We take pride in our mission of "Serving Those Who Serve."