Advance Your IT Career with the U.S. Army in Hawaii

Are you an experienced IT professional looking to merge your technical expertise with a career in national security? The U.S. Army Cyber Command is seeking an Information Technology Specialist (Policy and Planning) to join our team at Fort Shafter, Hawaii. This unique role within the Cyber Excepted Service (CES) offers a dynamic environment where your planning and analytical skills directly support military operations.

Job Responsibilities

As an IT Specialist, your work will be diverse and highly impactful. Core responsibilities include:

Metrics Management: Establishing and sustaining an IT metrics program to ensure performance goals are met.
Policy Oversight: Validating IT requirements and ensuring that organizational plans and procedures are effectively implemented.
Workforce Development: Leading training workshops to keep civilian personnel updated on latest IT capabilities.
Operational Support: Managing taskings related to secure voice services, emergency transport, and installation operations.

Qualification Requirements

To succeed in this role, you must possess at least one year of directly applicable experience that demonstrates proficiency in the following four competencies:

Competency	Focus Area
Attention to Detail	Thoroughness in stressful environments.
Customer Service	Resolving complex IT-related client issues.
Oral Communication	Presenting technical information to varied audiences.
Problem Solving	Developing strategic, long-term technical solutions.

Salary and Benefits

The salary range for this position is $101,091 to $131,422. Employees in Honolulu also benefit from an 8.64% Cost of Living Allowance (COLA). Beyond the paycheck, you will enjoy a comprehensive federal benefits package.

Application Tips

Be Detailed: Since this is a CES role, do not limit your resume. Detail your achievements fully.
Use Plain Language: Avoid obscure acronyms.
Verify Your Documents: Ensure every piece of required documentation is uploaded and clears the virus scan before the deadline.

Working for the Army in Hawaii is more than just a job; it is a lifestyle. If you are ready to contribute your skills to a high-stakes, rewarding mission, we encourage you to submit your application by October 28, 2026.

Why This Information Technology Specialist (Policy And Planning) Job Matters

Join the forefront of U.S. Army Cyber Command operations in beautiful Honolulu, Hawaii, as an IT Specialist dedicated to strategic policy, planning, and program management.

Information Technology Specialist (Policy And Planning) Job Overview

The U.S. Army Cyber Command is seeking a highly motivated IT Specialist to join the 516th Signal Brigade at Fort Shafter. This role is a vital component of the Cyber Excepted Service (CES), focusing on the operational backbone of Army IT infrastructure. You will manage metrics programs, oversee service delivery standards, and drive policy implementation to ensure mission success. If you have a passion for technical strategy and are ready to support the Total Army mission from an incredible island location, this is your opportunity.

Requirements for Information Technology Specialist (Policy And Planning)

One year of directly applicable experience in IT policy, planning, or service delivery metrics.
Must be able to obtain and maintain a Secret security clearance.
Must complete training and certifications as mandated by DoDM 8140.03.
Must be a U.S. Citizen.
Males born after December 31, 1959, must register for Selective Service.
Ability to work effectively under the Cyber Excepted Service (CES) structure.

Preferred Qualifications for Information Technology Specialist (Policy And Planning)

Proven track record in analyzing IT performance data and service quality.
Demonstrated expertise in developing and instructing technical training for civilian workforces.
Strong proficiency in drafting and implementing Standard Operating Procedures (SOPs).
Expertise in managing unified capabilities, including secure voice services and emergency transport systems.

Federal Benefits & Perks

✓Competitive Federal Salary
✓Cost of Living Allowance (COLA) for Hawaii
✓Relocation incentives may be authorized
✓Comprehensive federal health and retirement benefits
✓Year-round access to Hawaii's world-class recreational activities
✓Opportunities for professional development within the Army civilian workforce

💡 How to Apply Information Technology Specialist (Policy And Planning) Job & Insider Tips

Application Steps for Information Technology Specialist (Policy And Planning) Job

Create or log into your USAJOBS account.
Prepare a detailed resume including specific dates, hours worked, and technical competencies.
Upload all required supporting documents, including transcripts and proof of eligibility, via the 'Other Documents' section.
Complete the online questionnaire through the application portal.
Review your application package for accuracy before the final submission.
Monitor your application status on your USAJOBS dashboard.

💡 General Tips

Since this is a CES position, do not limit your resume to two pages; provide a comprehensive account of your professional history.
Avoid acronyms and technical jargon that may not be easily understood by non-technical reviewers.
Clearly map your experience to the four core competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving.
Ensure your resume shows employer names, job titles, and specific duties to prevent being marked as incomplete.
Start early to allow time for the mandatory virus scan on all uploaded documentation.

Frequently Asked Questions

Can I substitute education for the required experience?

No, for this specific position, you must meet the qualification requirements through experience alone.

Is a security clearance required?

Yes, you must be able to obtain and maintain a Secret security clearance.

Does the position offer relocation assistance?

Relocation incentives or Permanent Change of Station (PCS) allowances may be authorized, depending on agency determination and government interest.

Are there additional pay benefits for living in Hawaii?

Yes, federal employees in Honolulu currently receive a Cost of Living Allowance (COLA), which is currently 8.64% in addition to the base salary.

Job from U.S. Army Cyber Command

The U.S. Army Cyber Command is integral to the modern defense landscape. Civilian employees serve a vital role, providing the specialized skills required to maintain infrastructure and information superiority. Working at Fort Shafter means joining a tradition of excellence on the island of Oahu, where the mission meets the Pacific.