Secure a Fulfilling Career: Duty Manager (Security) at Hale Koa Hotel

Are you a security professional looking to make a difference while enjoying the unparalleled beauty of Hawaii? The Hale Koa Hotel, an Armed Forces Recreation Center in Honolulu, is currently seeking a highly motivated and vigilant Duty Manager (Security) to join its team. This role is more than just a job; it is a commitment to the safety and well-being of the military community and their families.

Job Responsibilities

The Duty Manager (Security) is a critical position responsible for the safety of an 800+ room facility. Your daily duties will include:

Leading security operations on a 24/7 basis.
Managing video surveillance and internal entry systems.
Serving as the primary point of contact for security issues.
Liaising with Military Police and DoD Police.
Reviewing incident reports and ensuring compliance with federal policies.

Requirements

To be considered for this position, applicants must meet specific federal hiring criteria:

Residency: Must be a resident of the Island of Oahu.
Resume: Must be two pages or less.
Experience: Direct, related experience in security operations.
Soft Skills: Ability to solve complex problems and provide quick solutions.

Comparison of Qualifications

Requirement Type	Essential Skills
Basic Qualification	Security operations experience
Highly Preferred	Hotel/resort operations experience
Preferred Admin	Incident report writing/shift logs

Salary and Benefits

This position offers a competitive salary range of $55,000 to $60,000 annually. Additionally, employees receive a 8.64% Cost of Living Allowance (COLA) based on the 2026 rates for Honolulu. Benefits include:

Comprehensive health and life insurance plans.
A robust 401(k) retirement savings program.
Paid time off and federal holidays.
Access to on-base fitness facilities and library services.

Application Tips

Applying for a federal position requires attention to detail. Ensure your resume clearly demonstrates your past experience as it relates to security operations. Since this position is open to the public, competition may be high. Always verify that your application package is complete and submitted before the closing date. Take advantage of the online application portal to monitor your status and check for any required follow-up tasks.

The Duty Manager (Security) role at the Hale Koa Hotel offers the perfect blend of career stability and a unique tropical lifestyle. If you have the drive to ensure safety and the experience to handle a fast-paced environment, we encourage you to apply today. Support the mission of the Department of the Army and enjoy the benefits of a rewarding federal career in the heart of Honolulu.

Why This Duty Manager (Security) Nf-03 Job Matters

Join the team at the iconic Hale Koa Hotel in Waikiki and play a pivotal role in maintaining safety for those who serve our nation.

Duty Manager (Security) Nf-03 Job Overview

The United States Army Installation Management Command is seeking a dedicated Duty Manager (Security) to join the professional team at the Hale Koa Hotel in Honolulu, Hawaii. This role serves as a vital security presence for an 800+ room military resort, ensuring a safe and secure environment for guests and staff on a 24/7 basis. Candidates will oversee internal security operations, manage video surveillance, coordinate with military and DoD police, and ensure incident reporting standards are met in a high-paced hospitality setting.

Requirements for Duty Manager (Security) Nf-03

Must be a resident of the local commuting area (Island of Oahu).
Must provide a resume that is strictly two pages or less.
Must possess direct, related work experience in security operations.
Proven ability to assess complex problems and implement effective, prompt solutions.
Ability to pass standard background and fitness requirements.
Must submit a complete application package by the closing date.

Preferred Qualifications for Duty Manager (Security) Nf-03

Professional experience in hotel or resort operations.
Demonstrated proficiency in drafting and reviewing detailed incident reports and shift logs.
Experience with electronic video management systems and security surveillance protocols.

Federal Benefits & Perks

✓Health and Life Insurance coverage options.
✓Participation in 401(k) and retirement planning.
✓Paid personal time off and federal holidays.
✓Access to on-base amenities including fitness centers and libraries.
✓Cost of Living Allowance (COLA) for the Honolulu area.
✓Professional development and training opportunities.

💡 How to Apply Duty Manager (Security) Nf-03 Job & Insider Tips

Application Steps for Duty Manager (Security) Nf-03 Job

Create or log in to your USAJOBS account.
Prepare a resume that is 2 pages or less in PDF format.
Complete the online questionnaire via the provided application link.
Upload required supporting documents, such as SF-50 or DD-214 if applicable.
Submit your finalized application package by 11:59 PM Eastern Time on the closing date.

💡 General Tips

Ensure your resume specifically highlights your security and hotel experience to align with the 'Highly Preferred' criteria.
Use the provided online questionnaire link to preview requirements before starting your submission.
Check your USAJOBS profile regularly for status updates and email notifications.
Verify your email address is correct to avoid missing essential communications.
Keep your resume strictly under the two-page limit to ensure it is accepted by the automated system.

Frequently Asked Questions

Is relocation assistance provided for this position?

No, relocation costs are not authorized for this role. Candidates must reside in or be able to commute from the Island of Oahu.

What is the work environment like?

You will be working at the Hale Koa Hotel, a large 800+ room military resort located on Waikiki beach, providing 24/7 security services.

Are there opportunities for advancement?

Yes, as an Army NAF employee, you gain access to various training, certification, and career development programs.

Do I need a security clearance?

A formal security clearance is not required for this specific role, though candidates must pass fitness and suitability screenings.

What is the first cutoff date?

The first cutoff date for reviews is 20 October 2026. Applicants are encouraged to apply by this date to ensure priority consideration.

Job from United States Army Installation Management Command

The United States Army Installation Management Command (IMCOM) operates the Hale Koa Hotel, a 72-acre oasis on the world-famous Waikiki Beach. The hotel provides a premier vacation experience for service members, retirees, and their families. Working for the Army Non-Appropriated Funds (NAF) team means you are contributing to a mission that supports those who serve our country, often in a resort-style environment that balances hospitality with high-level security standards.