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Pharmacy Technician job opening at Veterans Health Administration
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Pharmacy Technician Job

Veterans Health Administration

Key Skills:Comprehensive knowledge of pharmacy concepts, principles, methodology, and policies, particularly within specialized areas (e.g., sterile compounding, controlled substances, automation, clinical pharmacy, contact center).Skill in training and orienting new and existing pharmacy personnel and students on proper policies and procedures.Ability to evaluate, analyze, and coordinate workflow and work activities within a specialized pharmacy area.Expertise in prescription order entry with pharmacist verification.Proficiency in monitoring laboratory values, conducting medical chart/action profile poly-pharmacy reviews, and drug utilization evaluations.Experience with pharmacoeconomic reviews, telephone logistical support, supplemental patient education, and medication reconciliation under pharmacist oversight.Ability to receive and process prescriptions from non-VA providers, assessing appropriateness and eligibility, and prioritizing urgent cases.Skill in utilizing electronic health records (EHR) to determine authorization and eligibility for non-VA care.Effective communication with patients regarding prescription discrepancies or issues.Knowledge of national and local VA formulary requirements.Ability to follow up with non-VA providers regarding medication clarification or requests.Proficiency in inputting authorized prescriptions into systems like VISTA for pharmacist review.Experience in tracking and shipping controlled substances and other medications from the Pharmacy or CMOP.Ability to initiate requests for medications from specialty pharmacies.Competence in serving as a preceptor for pharmacy technician students.Skill in performing telephone triage.Assistance with and conducting training, orientation, and retraining of employees.Knowledge of drug names (brand, generic/chemical), storage requirements, expiration dates, dosage forms, weights and measures, and medical terminology to interpret physician orders.

Pharmacy Technician Opportunity with the Department of Veterans Affairs in Tuskegkeee, Alabama

The Department of Veterans Affairs (VA), through its esteemed Veterans Health Administration (VHA), is actively seeking dedicated and skilled Pharmacy Technicians to join their team in Tuskegee, Alabama. This critical role, classified at the GS-08 grade level, offers a competitive salary range of $58,479 to $76,020 per year. If you are passionate about providing high-quality pharmaceutical care and supporting the health and well-being of our nation's Veterans, this opportunity is for you. This position emphasizes specialized pharmacy functions, requiring a high level of responsibility and expertise in areas crucial to modern healthcare.

About the Agency: Department of Veterans Affairs

The Department of Veterans Affairs (VA) operates under the solemn mission to fulfill President Lincoln's promise: "To care for those who have served in our nation's military and for their families, caregivers, and survivors." The VHA, its largest administration, provides comprehensive healthcare services to millions of Veterans across the United States. VHA facilities are committed to delivering whole-health care, focusing not just on treating illnesses but on promoting overall wellness and improving the lives of those who have served. Joining the VA means becoming part of a dedicated team that values compassion, integrity, and excellence in service.

Job Responsibilities: What You'll Do

As a Pharmacy Technician within the Care in the Community (CITC) program at the Central Alabama VA Medical Center-Montgomery, you will play a pivotal role in ensuring Veterans receive timely and appropriate medications, especially those managed through community care providers. Your responsibilities will be diverse and impactful:

  • Prescription Processing and Verification: Accurately enter and process prescription orders, ensuring pharmacist verification. This includes managing prescriptions received from non-VA providers via fax, mail, or electronic means.
  • Eligibility and Appropriateness Assessment: Evaluate prescriptions for appropriateness and Veteran eligibility, utilizing electronic health records and other systems to confirm authorization for non-VA care.
  • Provider and Patient Communication: Effectively communicate with patients regarding prescription details, medication history, and counseling, as well as liaise with non-VA providers to clarify prescriptions, address non-formulary medications, or manage medication change requests.
  • Medication Management: Assist in the tracking and shipment of controlled substances and other medications dispensed by the Pharmacy or Consolidated Mail-Out Pharmacy (CMOP). Initiate requests for medications from specialty pharmacies.
  • Specialized Area Expertise: Serve as a subject matter expert in a specialized area of pharmacy, such as sterile compounding, controlled substances, automation, or clinical pharmacy support, performing assignments of considerable difficulty independently.
  • Training and Preceptorship: Act as a preceptor for pharmacy technician students and assist in the training, orientation, and documentation of training for fellow pharmacy personnel on service policies and procedures.
  • Workflow Coordination: Manage and coordinate workflow activities within your specialized area, contributing to the overall efficiency of the pharmacy department.
  • Inventory and Supply Management: Package and assemble drugs and supplies as needed.
  • Telephone Triage: Handle incoming calls, providing appropriate support and directing inquiries as necessary.

Requirements: Qualifications for Success

To be considered for this Pharmacy Technician position, applicants must meet the following essential requirements:

  • U.S. Citizenship: Applicants must be U.S. Citizens. Exceptions are rarely made for non-citizens when qualified U.S. citizens cannot be recruited.
  • English Proficiency: Must be proficient in both written and spoken English.
  • Drug Screening: Candidates tentatively selected will undergo urinalysis for illegal drug use prior to appointment. Refusal to test will result in disqualification.
  • Selective Service: Male applicants born after December 31, 1959, must be registered with the Selective Service System.
  • Background Investigation: A background and security investigation is mandatory.
  • Onboarding and Identification: Completion of an online onboarding process and provision of acceptable identification (e.g., REAL ID compliant documents after May 7, 2025) are required.
  • Health Requirements: Mandatory participation in the seasonal influenza vaccination program is a condition of employment for all VA Health Care Personnel (HCP).
  • Trial Period: A 1 or 2-year trial period is required.

Educational and Certification Requirements:

  • Basic Requirements: As per VA qualification standards, which may include specific education or experience combinations.
  • National Certification: For positions above the full performance level (GS-08), an active national certification is required. This can be obtained through:
    • Pharmacy Technician Certification Board (PTCB) as a Certified Pharmacy Technician (CPhT).
    • National Healthcareer Association (NHA) as a Certified Pharmacy Technician (ExCPT).
  • Foreign Education: If using education obtained outside the U.S., it must be evaluated by a recognized credentialing agency as equivalent to U.S. education.

Preferred Qualifications

While not strictly required, candidates who possess the following will have a distinct advantage:

  • Outpatient Experience: Prior experience working in an outpatient pharmacy setting is highly desirable.
  • Active Certification: Holding a current PTCB (CPhT) or NHA (ExCPT) certification demonstrates a commitment to professional standards.

Key Knowledge, Skills, and Abilities (KSAs) for GS-08:

To excel at the GS-08 level, candidates must demonstrate:

  • Specialized Pharmacy Knowledge: In-depth understanding of concepts, principles, and policies in specialized pharmacy areas.
  • Training Skills: Ability to train and orient new staff and students.
  • Workflow Management: Skill in analyzing and coordinating pharmacy workflow.

Salary Overview

The compensation for this Pharmacy Technician position is structured on the General Schedule (GS) pay scale. The annual salary ranges from $58,479 to $76,020. This rate is subject to adjustments based on locality pay and potential within-grade increases as experience is gained and performance is demonstrated.

Benefits: Why Join the VA?

Choosing a career with the Department of Veterans Affairs offers a robust benefits package designed to support employees both professionally and personally:

  • Health Insurance: Comprehensive medical, dental, and vision coverage.
  • Retirement Plan: Participation in the Federal Employees' Retirement System (FERS) and the Thrift Savings Plan (TSP), a valuable retirement savings option.
  • Paid Time Off: Generous annual leave (vacation) and sick leave accrual, plus paid federal holidays.
  • Life Insurance: Federal Employees' Group Life Insurance (FEGLI) options.
  • Work-Life Balance: Opportunities for professional development and a supportive work environment.
  • Service Commitment: The immense satisfaction of serving those who have served our nation.

Application Process and Tips

Applying for federal positions requires careful attention to detail. Follow these steps to ensure your application is complete and competitive:

  1. Create/Login to USAJOBS: Access your account at USAJOBS.gov.
  2. Apply Online: Click the 'Apply Online' button and follow the prompts.
  3. Resume and Documents: Select your USAJOBS resume or upload additional documents. Ensure your resume clearly details your qualifications and experience relevant to the job description.
  4. Occupational Questionnaire: Complete the questionnaire accurately and honestly, as it is a key component of the evaluation process.
  5. Submit: Submit your entire application package, including all required documents, by the closing date: October 16, 2026, at 11:59 PM ET.

Tips for a Strong Application:

  • Review Carefully: Read the entire announcement, paying close attention to requirements, duties, and required documents.
  • Tailor Your Resume: Customize your resume to highlight the specific skills, knowledge, and abilities mentioned in the job description and KSAs.
  • Be Specific: Provide detailed descriptions of your experience, including accomplishments and responsibilities. Use keywords from the announcement.
  • Upload All Documents: Ensure your certification proof, DD-214 (if applicable), and any other requested documents are uploaded. Incomplete applications are often disqualified.
  • Veterans' Preference: If you are a Veteran eligible for preference, meticulously follow instructions for claiming it and submitting supporting documentation.
  • Proofread: Check for any errors in your application materials before submission.
  • Submit Early: Avoid last-minute submission issues by applying well before the deadline.

Frequently Asked Questions (FAQ)

Question Answer
What is the salary range for this position? The annual salary ranges from $58,479 to $76,020.
Is this a remote or telework position? No, this position is not virtual, and telework is not authorized.
What are the basic educational or certification requirements? Basic requirements must be met. For positions above the full performance level (GS-08), national certification (PTCB CPhT or NHA ExCPT) is required.
Can I use education obtained outside the U.S.? Yes, if it is evaluated by a recognized credentialing agency as equivalent to U.S. education. You must submit a Certificate of Foreign Equivalency with your transcript.
What documentation is required to apply? A long-form resume/CV and proof of certification are mandatory. Other documents like Cover Letter, DD-214, SF-50, transcripts, etc., may be required based on your eligibility and qualifications. Please refer to the 'Required Documents' section for a full list.
Does Veterans' Preference apply? Veterans' Preference does not apply to internal or current permanent Federal agency employees. Other eligible Veterans should claim preference and provide documentation as instructed.
When is the application deadline? The application deadline is October 16, 2026, at 11:59 PM Eastern Time (ET).
What are the main duties of a Pharmacy Technician in this role? Duties include prescription processing, assessing eligibility and appropriateness, communicating with patients and providers, managing medication tracking, specializing in pharmacy areas, and training staff.

This Pharmacy Technician position with the Department of Veterans Affairs in Tuskegee, Alabama, presents a rewarding career opportunity for qualified individuals. By joining the VHA, you will contribute directly to the health and well-being of Veterans while benefiting from a stable federal career with competitive pay and comprehensive benefits. If you possess the required skills, certifications, and a commitment to service, we encourage you to apply by the October 16, 2026 deadline.

Why This Pharmacy Technician Job Matters

Are you a dedicated Pharmacy Technician looking to make a significant impact in the lives of our nation's heroes? The Department of Veterans Affairs, Veterans Health Administration, invites you to join their esteemed team in Tuskegee, Alabama, as a Pharmacy Technician. This is a unique opportunity to leverage your expertise in specialized pharmacy areas and contribute to comprehensive, whole-health care for Veterans.

Pharmacy Technician Job Overview

The Veterans Health Administration Central Alabama VA Medical Center-Montgomery is seeking a highly skilled and responsible Pharmacy Technician to join their community care program. In this vital role, you will serve as a subject matter expert for community care prescriptions, providing essential customer support within the pharmacy department. You will be instrumental in processing prescriptions from non-VA providers, ensuring accuracy, appropriateness, and eligibility, with a strong emphasis on patient care and regulatory compliance. This position offers the chance to work within a dynamic team dedicated to serving Veterans with compassionate, whole-health care.

Requirements for Pharmacy Technician

  • Must be a U.S. Citizen.
  • Proficiency in written and spoken English is required.
  • Applicants tentatively selected for VA employment in testing designated positions are subject to urinalysis to screen for illegal drug use prior to appointment. Refusal to test will result in denial of employment.
  • Males born after 12/31/1959 must be registered with the Selective Service.
  • A background/security investigation is required.
  • Selected applicants must complete an online onboarding process.
  • Valid identification is required for pre-employment requirements. Note: Starting May 7, 2025, non-REAL ID compliant driver's licenses or state-issued IDs will not be accepted for employment verification.
  • Participation in the seasonal influenza vaccination program is a mandatory requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • A 1 or 2-year trial period is required upon accepting this position.
  • Must meet specific educational or certification requirements as outlined in the qualification standards.
  • For positions above the full performance level (GS-8 in this case), national certification through PTCB (CPhT) or NHA (ExCPT) is required.

Preferred Qualifications for Pharmacy Technician

  • Previous outpatient pharmacy experience is highly preferred.
  • Possession of an active national certification as a Certified Pharmacy Technician (CPhT) through PTCB or a Certified Pharmacy Technician (ExCPT) through NHA.

Federal Benefits & Perks

  • βœ“Competitive annual salary ranging from $58,479 to $76,020.
  • βœ“Opportunity to earn annual leave based on years of Federal service, with potential credit for prior work or military experience.
  • βœ“Access to comprehensive health, dental, and vision insurance plans.
  • βœ“Retirement savings plan (e.g., Thrift Savings Plan).
  • βœ“Life insurance options.
  • βœ“Flexible Spending Accounts for healthcare and dependent care.
  • βœ“Paid federal holidays.
  • βœ“Professional development and training opportunities.
  • βœ“Supportive work environment dedicated to serving Veterans.

πŸ’‘ How to Apply Pharmacy Technician Job & Insider Tips

Application Steps for Pharmacy Technician Job

  1. Create or log in to your USAJOBS account.
  2. Click 'Apply Online' to begin the application process.
  3. Select your USAJOBS resume or upload supporting documents.
  4. Complete the occupational questionnaire carefully and honestly.
  5. Review and submit your answers and all required documentation before the closing date of October 16, 2026, by 11:59 PM ET.
  6. Ensure all required documents, including your resume and certification, are submitted.

πŸ’‘ General Tips

  • Thoroughly review the 'Qualification Summary' and 'Requirements' sections to ensure you meet all eligibility criteria before applying.
  • Tailor your resume to specifically address the Knowledge, Skills, and Abilities (KSAs) mentioned in the announcement. Use keywords from the job description.
  • Provide clear and specific details in your resume about your experience, including dates, responsibilities, and accomplishments. Avoid making assumptions about what the hiring manager knows.
  • Ensure all required documents, such as your certification proof (PTCB or NHA), are uploaded with your application. Missing documents can lead to disqualification.
  • Double-check your responses to the occupational questionnaire for accuracy and completeness. Errors or omissions can affect your consideration.
  • Pay close attention to the closing date and time (ET) and submit your application well in advance to avoid any last-minute technical issues.
  • If you are a Veteran, ensure you claim preference and provide the necessary documentation (e.g., DD-214, SF-15) as specified in the 'Required Documents' section.
  • For non-US citizens, be aware that non-citizens may only be appointed if qualified U.S. citizens cannot be recruited.
  • Familiarize yourself with the VA's qualification standards for Pharmacy Technicians, which can be found at https://www.va.gov/ohrm/QualificationStandards/.
  • If you encounter technical difficulties with the application system or need an alternative application method, contact the Agency Contact listed in the announcement.

Frequently Asked Questions

What is the salary range for this Pharmacy Technician position?

The annual salary range for this position is $58,479 to $76,020.

Is this a remote or telework position?

No, this is not a virtual position, and telework is not authorized.

What are the basic educational or certification requirements?

Applicants must meet basic requirements. For positions above the full performance level (GS-8), a national certification is required through either the Pharmacy Technician Certification Board (PTCB) as a CPhT or the National Healthcareer Association (NHA) as an ExCPT.

What is the difference between the basic requirements and the grade determination for GS-08?

Basic requirements include U.S. citizenship (with exceptions), and potentially education/experience. To qualify at the GS-08 level, in addition to basic requirements, candidates need one year of experience equivalent to the next lower grade (GS-07), specific Knowledge, Skills, and Abilities (KSAs), and if above the full performance level, national certification.

Can foreign education be used to qualify for this position?

Yes, foreign education can be used if it is deemed equivalent to U.S. educational programs by a recognized private organization specializing in foreign credential evaluation. You must submit a Certificate of Foreign Equivalency with your transcript.

What are the 'Major Duties' for this role?

The major duties include prescription order entry, processing prescriptions from non-VA providers, utilizing electronic health records, communicating with patients and providers, managing medication tracking and shipping, serving as a preceptor, performing telephone triage, and assisting with training staff.

Does Veterans' Preference apply to this announcement?

Veterans' Preference does not apply for internal or other current permanent Federal agency employees. If you are not a current permanent Federal employee, you may be eligible to claim preference by providing the required documentation (e.g., DD-214, SF-15).

What documentation is required to apply?

A complete application package includes a long-form resume/CV and proof of certification (PTCB or NHA). Depending on your eligibility and qualifications, you may also need to submit a Cover Letter, DD-214/Statement of Service, Disability Letters, License, PCS Orders, SF-50, Transcript, etc., as specified in the 'Required Documents' section.