Advance Your Career: IT Program Manager at the Department of Veterans Affairs
The Department of Veterans Affairs (VA) is currently seeking a highly skilled IT Program Manager to join its Office of Information Technology (OIT). This role is critical to the VA's mission of providing state-of-the-art technology to support the heroes who have served our country. If you are a leader with a passion for IT service management and organizational efficiency, this role offers a unique opportunity to shape the future of Veteran-focused technology.
Job Responsibilities
As an IT Program Manager, you will:
- Coordinate enterprise-wide IT Services Category Management programs.
- Develop strategies to capture cost savings and reduce expenditures.
- Implement and refine IT infrastructure libraries (ITIL) within the organization.
- Ensure compliance with federal regulations such as FITARA.
- Mentor and guide staff through performance management and professional development.
- Analyze complex technical issues to provide data-driven guidance.
Comparison: Standard IT Roles vs. VA Program Management
| Feature | Standard IT Role | VA Program Manager |
|---|---|---|
| Scope | Departmental/Project | Enterprise-wide |
| Impact | Technical focus | Veteran-centric mission |
| Compliance | Industry Standard | Federal/Regulatory (FITARA) |
Requirements
- Citizenship: Must be a U.S. citizen.
- Experience: One year of specialized experience at the GS-13 level.
- Assessments: Must complete the required USA Hire Assessment with a passing score.
- Probation: One-year probationary period required.
Salary Overview
This position is classified under the General Schedule (GS) system. The salary range for this role is $142,216 to $184,886 per year, commensurate with experience and location adjustments.
Benefits
The VA provides a comprehensive federal benefits package, including health insurance, retirement contributions through FERS, and generous paid time off. You will also have access to ongoing training to advance your technical and leadership skills.
Application Tips
- Keep it Concise: Your resume must be two pages or less.
- Use the Right Format: Upload your resume and supporting documents as PDFs.
- Assessments: Give yourself at least three hours to complete the USA Hire assessments once you receive the link.
Serving as an IT Program Manager at the VA is more than just a job; it is a commitment to the men and women who have served our nation. We invite qualified professionals to apply and help us leverage technology to fulfill the promise of providing the best possible care to our Veterans.
Why This It Program Manager Job Matters
Transform Veteran experiences through innovation as an IT Program Manager with the Department of Veterans Affairs, where your leadership directly impacts those who served our nation.
It Program Manager Job Overview
The Department of Veterans Affairs (VA) is seeking a strategic IT Program Manager to join the Office of Information Technology (OIT), End User Services. In this role, you will lead enterprise-wide IT services category management, drive modernization efforts, and ensure our technological infrastructure effectively supports those who care for our nation's Veterans. This position offers the opportunity to influence large-scale IT operations, manage vendor relationships, and implement ITIL frameworks within one of the largest government agencies.
Requirements for It Program Manager
- U.S. Citizenship
- Selective Service registration for males born after December 31, 1959
- Completion of a 1-year probationary period
- Subject to background and suitability investigation
- Subject to pre-employment and random drug testing
- Must meet the IT-related competency requirements including Attention to Detail, Customer Service, Oral Communication, and Problem Solving
- Must possess one year of specialized experience at the GS-13 level or equivalent
Preferred Qualifications for It Program Manager
- Proven experience managing complex IT programs and service delivery
- Strong background in IT Infrastructure Library (ITIL) framework implementation
- Demonstrated ability to manage vendor contracts and complex IT inventory control
- Experience in Federal IT acquisition, specifically FITARA and Federal Acquisition Regulations
- Expertise in policy development and implementing performance metrics for IT services
Federal Benefits & Perks
- ✓Competitive Federal Salary
- ✓Health and Life Insurance options
- ✓Retirement planning through the Federal Employees Retirement System (FERS)
- ✓Paid annual and sick leave
- ✓Opportunities for telework based on agency policy
- ✓Professional development and training programs
💡 How to Apply It Program Manager Job & Insider Tips
Application Steps for It Program Manager Job
- Create or update your profile on USAJOBS.
- Prepare a resume that is strictly limited to two pages in length.
- Gather supporting documentation including SF-50 and performance appraisals if applicable.
- Submit your complete application package, including all required questionnaires, through the online portal.
- Complete the required USA Hire Assessments once notified via email.
- Monitor your application status through your USAJOBS account.
💡 General Tips
- Ensure your resume clearly highlights your IT-related competencies and specialized experience.
- Upload your documents in PDF format to ensure all formatting is preserved.
- Check your email regularly for assessment links after submission.
- Be specific in your descriptions; the hiring team cannot make assumptions about your experience.
- Check for REAL ID compliance of your identification documents.
Frequently Asked Questions
Is this position remote or virtual?
No, this is not a virtual or remote position. While telework may be authorized at the manager's discretion, employees are expected to report to their assigned duty location.
What is the page limit for the resume?
To comply with the Merit Hiring Plan, your resume must not exceed two pages in length. Applications with resumes longer than two pages will be considered ineligible.
Job from Deputy Assistant Secretary For Information And Technology
The Office of Information and Technology (OIT) at the VA serves a team of over 16,000 employees. Our goal is to create a seamless, unified experience for Veterans by delivering technology that improves their daily lives. We value diversity and seek individuals from all backgrounds, including former military personnel and private-sector leaders, to join our ranks.