Launch Your Career as a Public Safety Telecommunicator at Fort Huachuca
Are you a calm, decisive professional with a passion for emergency services? The U.S. Army is seeking a talented individual to fill the role of Public Safety Telecommunicator at Fort Huachuca, Arizona. This is a vital position that ensures the safety of military personnel, families, and civilians by managing the critical communications infrastructure for fire, EMS, and law enforcement dispatch.
About the Agency: Installation Management Command
The United States Army Installation Management Command (IMCOM) provides the infrastructure, services, and base operations support that enable military readiness. As a civilian employee, you form a core part of the 'Total Army,' contributing specialized skills that are essential to daily garrison operations. Joining the IMCOM team means becoming part of a community dedicated to excellence, integrity, and safety.
Job Responsibilities
As a Telecommunicator, your role goes beyond simply answering phones. You are the command center of the installation’s emergency response. Responsibilities include:
- Answering high-stress 911 and non-emergency calls.
- Interrogating callers to assess the nature of the emergency and determine the necessary response level.
- Dispatching emergency responders via radio and Computer Aided Dispatch (CAD) systems.
- Monitoring advanced alarm systems, including fire and Joint Capabilities Integration Development System (ICIDS) alarms.
- Providing life-saving pre-arrival medical instructions.
- Maintaining situational awareness and accurate status tracking for all emergency response equipment.
Key Qualifications
To succeed in this role, you must bring a proven track record of dispatching expertise.
| Requirement | Description |
|---|---|
| Experience | 1+ year of specialized dispatching experience (Fire, EMS, or Police) |
| Typing Proficiency | Minimum 40 WPM with 3 or fewer errors |
| Documentation | Resume must be exactly two pages or less |
| Citizenship | Must be a U.S. Citizen |
Salary and Benefits Overview
The position offers a competitive salary range of $51,417 to $66,843 per year, commensurate with your experience and locality pay factors. Beyond the base salary, employees enjoy the standard suite of federal benefits, including:
- Comprehensive Healthcare: Access to top-tier health and life insurance plans.
- Retirement: Inclusion in the Federal Employees Retirement System (FERS).
- Leave: Generous annual and sick leave accrual, plus federal holidays.
- Financial Incentives: Potential for recruitment, relocation, or student loan repayment for qualified candidates.
Expert Application Tips
Applying for a federal position requires precision. Follow these steps to ensure your application stands out:
- Respect the Constraints: If your resume exceeds two pages, it will be automatically removed from consideration. Keep it concise.
- Detail Your Work: Use clear, professional language to explain your experience. Instead of saying you 'helped' with dispatching, describe the specific systems you used and the protocols you followed.
- Prepare for Assessment: You may be asked to complete a USA Hire assessment. If you are invited to do so, prioritize this immediately, as there is often a 48-hour completion deadline.
Serving as a Public Safety Telecommunicator for the U.S. Army is a challenging and rewarding career path. If you possess the experience, the speed, and the temperament to serve the military community during their most critical moments, we invite you to apply. Ensure your documents are prepared correctly and join the dedicated professionals at Fort Huachuca.
Why This Public Safety Telecommunicator (Office Automation) Job Matters
Be the critical voice in an emergency. Join the Army's mission as a Public Safety Telecommunicator and protect those who serve.
Public Safety Telecommunicator (Office Automation) Job Overview
The U.S. Army Installation Management Command at Fort Huachuca, Arizona, is seeking a dedicated Public Safety Telecommunicator. This vital role acts as the primary point of contact for emergency and non-emergency responses, managing dispatch operations for police, fire, and EMS personnel. You will serve as the lifeline for the installation, ensuring rapid coordination and effective communication during critical incidents.
Requirements for Public Safety Telecommunicator (Office Automation)
- U.S. Citizenship is mandatory.
- Minimum of one year of specialized experience in answering emergency calls, dispatching personnel, and operating CAD/communications equipment.
- Must pass a typing proficiency test of at least 40 WPM (5-minute sample, 3 errors or fewer).
- Must be able to successfully complete a probationary period.
- Resume must not exceed two pages; longer resumes will be disqualified.
- Must be willing to undergo suitability and fitness background checks.
Preferred Qualifications for Public Safety Telecommunicator (Office Automation)
- Experience in a federal or large municipal emergency dispatch center.
- Advanced proficiency in Computer Aided Dispatch (CAD) systems.
- Strong decision-making skills under high-stress conditions.
- Proven history of effective interagency communication.
Federal Benefits & Perks
- ✓Comprehensive federal health insurance and life insurance programs.
- ✓Generous paid leave (annual and sick) and federal holidays.
- ✓Participation in the Federal Employees Retirement System (FERS).
- ✓Potential for recruitment and relocation incentives for highly qualified candidates.
- ✓Student loan repayment options may be available.
- ✓Direct deposit of pay.
💡 How to Apply Public Safety Telecommunicator (Office Automation) Job & Insider Tips
Application Steps for Public Safety Telecommunicator (Office Automation) Job
- Review the full job announcement on USAJobs.
- Prepare a resume that is strictly two pages or less, highlighting relevant dispatching experience.
- Click the 'Apply' button to access the application portal.
- Complete the online questionnaire and attach required supporting documentation.
- Submit your application package before the closing date (11:59 PM ET, Nov 4, 2026).
- Check your email for instructions regarding the USA Hire assessment if notified.
💡 General Tips
- Ensure your resume includes specific hours worked per week for all previous roles.
- Use plain language and avoid internal military acronyms that a recruiter might not understand.
- Set aside at least two hours to complete the USA Hire assessments if invited to do so.
- Verify your typing speed prior to applying to ensure you meet the 40 WPM requirement.
- Double-check that your resume is not over the two-page limit; this is a common reason for immediate rejection.
Frequently Asked Questions
Is education a substitute for the required experience?
No. For this position, you must meet the qualification requirements through relevant professional experience alone.
Can I receive relocation assistance?
Yes, Permanent Change of Station (PCS) allowances may be authorized if it is determined to be in the government's interest.
What happens after I submit my application?
You will receive an automated acknowledgment. If you are qualified, you may be invited to complete online assessments via the USA Hire system.
Do I need a security clearance?
No, a security clearance is not required for this specific role, though suitability and fitness background checks are mandatory.
Can I work remotely?
No. This position requires physical presence at the dispatch center at Fort Huachuca to manage emergency systems effectively.
Is there a probationary period?
Yes. All new federal hires are subject to a one-year probationary period to ensure fitness for the role.