Lead Emergency Services Dispatcher: A Critical Role at Holloman AFB

Are you a decisive leader who excels under pressure? The Department of the Air Force is seeking a dedicated Lead Emergency Services Dispatcher at Holloman Air Force Base. This role is essential to the safety and operational success of the 49th Wing. You will act as the calm in the center of the storm, coordinating fire, medical, and hazardous material responses.

Job Responsibilities

As a Lead Emergency Services Dispatcher, you will oversee dispatch operations, ensuring all emergencies are addressed with precision. Responsibilities include:

Supervising a team of emergency vehicle dispatchers.
Responding to emergency 911 calls with rapid, life-saving coordination.
Performing Emergency Medical Dispatch (EMD) tasks.
Managing automated databases, dispatch logs, and radio equipment.
Conducting team training and managing duty schedules.

Comparison of Qualifications

Requirement Type	Essential Qualification
Experience	1 year at GS-05 (or equivalent)
Clearance	Secret Clearance Required
Drug Testing	Mandatory (TDP Position)
Skills	Dispatch Operations & Leadership

Requirements

To be considered, candidates must demonstrate specialized experience in dispatch operations. You must be able to work in high-stress environments, maintain map proficiency, and provide clear instruction to first responders. Your resume must clearly reflect your relevant experience and specific hours worked per week.

Salary Overview

This position is classified under the General Schedule (GS) pay scale, with a salary range of $45,409 to $59,031 per year. Compensation is based on standard federal pay tables and qualifications.

Benefits

Federal employment offers a comprehensive suite of benefits, including:

Health, dental, and vision insurance plans.
Participation in the Thrift Savings Plan (TSP).
Generous federal leave and holiday policies.
Job stability in an essential services environment.

Application Tips

Respect the Page Limit: Your resume cannot exceed two pages. Longer resumes will be disqualified.
Document Your Hours: Explicitly state the hours worked per week for every position listed to meet specialized experience requirements.
Use the Checklist: Use the online tools provided by the Air Force to ensure you have all required documents, such as SF-50s or VOW certification memos.

Frequently Asked Questions (FAQ)

How do I verify my application? Use the USAJOBS portal's 'My Applications' section to track status updates.
Is a typing test required? No, a qualified typist certification is not required for this role.
What is a Testing Designated Position? This means the position involves sensitive duties that require mandatory drug testing under federal policy.

Serving as a Lead Emergency Services Dispatcher at Holloman AFB is a unique opportunity to lead, serve, and protect those who protect our nation. If you meet the qualifications, prepare your application and take the next step in your federal career today.

Why This Lead Emergency Services Dispatcher Job Matters

Take charge as a Lead Emergency Services Dispatcher at Holloman Air Force Base—where your calm demeanor and decisive action save lives and support national defense.

Lead Emergency Services Dispatcher Job Overview

The Department of the Air Force is seeking a highly skilled Lead Emergency Services Dispatcher at Holloman AFB. In this critical role, you will lead a team of dispatchers, manage emergency response communications, and ensure seamless coordination for fire, medical, and hazardous material incidents. You are the vital link between emergency callers and first responders in high-pressure, real-world situations.

Requirements for Lead Emergency Services Dispatcher

U.S. Citizenship
Must be able to obtain and maintain a Secret security clearance
Pre-employment and periodic drug testing is mandatory
Must have one year of specialized experience at the GS-05 level or equivalent
Must meet Federal Time-in-Grade requirements
Ability to work in high-stress, emergency situations while maintaining a calm demeanor

Preferred Qualifications for Lead Emergency Services Dispatcher

Experience leading or instructing lower-graded employees
Proficiency in emergency dispatching software and automated transportation databases
Skill in interpreting complex computerized grid maps and utility systems
Advanced communication skills for managing emergency responders and distressed callers
Familiarity with medical emergency dispatch (EMD) protocols

Federal Benefits & Perks

✓Federal health, dental, and vision insurance
✓Retirement savings plans including TSP
✓Paid federal holidays and leave accrual
✓Life insurance options
✓Potential for long-term federal career development

💡 How to Apply Lead Emergency Services Dispatcher Job & Insider Tips

Application Steps for Lead Emergency Services Dispatcher Job

Create or update your account on the official USAJOBS portal.
Review the application questionnaire to understand core evaluation areas.
Prepare a resume that does not exceed two pages and includes hours worked per week and specific dates of employment.
Gather supporting documents, including transcripts and SF-50s if you are a current or former federal employee.
Submit your complete application package via the online application portal before the closing date.

💡 General Tips

Keep your resume concise; it must not exceed two pages to be considered.
Ensure your resume explicitly states your hours worked per week to verify specialized experience.
Double-check that all uploaded files are legible and have successfully cleared the virus scan.
If claiming veteran's preference, ensure you submit all required documentation like the DD-214.
Verify your submission status in the online portal after applying to ensure no errors occurred.

Frequently Asked Questions

Is this a remote or telework position?

No, this position is required to be physically present at the dispatch center at Holloman AFB to handle emergency response duties.

What is the maximum resume length?

Resumes must not exceed two pages. Resumes exceeding this limit will be removed from consideration.

Are there medical requirements?

Candidates must be able to perform under stress and will be subject to the Air Force Civilian Drug Demand Reduction Program, which requires passing initial and periodic drug tests.

Job from Air Education And Training Command

The United States Air Force operates under the mission to fly, fight, and win. As a civilian employee, you become part of a global team committed to excellence, integrity, and service. Holloman AFB provides the critical infrastructure needed to train the world's most capable Airmen, and our dispatch teams are the heartbeat of our installation's safety network.