Launch Your IT Career at the Department of Veterans Affairs

Are you an experienced IT professional looking to combine your technical expertise with a mission-driven career? The Department of Veterans Affairs (VA) is currently seeking talented IT Specialists to join the Office of Information and Technology (OIT). This is a unique opportunity to serve those who have served our nation by ensuring the digital backbone of our healthcare facilities remains robust, secure, and efficient.

Job Responsibilities

As an IT Specialist, you will be on the front lines of technology support. Your core responsibilities include:

Diagnostics and Repair: Troubleshooting hardware, software, and network connectivity issues.
Technical Support: Providing both remote and desk-side assistance to users.
Asset Management: Managing the installation, movement, and tracking of IT hardware.
Training: Providing guidance to lower-graded specialists and assisting staff with new system implementations.
Documentation: Maintaining accurate records in the Help Desk tracking system and ensuring infrastructure cabling meets VA standards.

Requirements

To be eligible, you must meet the following criteria:

Must be a U.S. citizen.
Possess at least one year of specialized experience at the GS-11 grade level.
Successfully complete a one-year probationary period.
Pass all required background investigations.
Achieve the necessary cut score on the USA Hire assessments.

Salary Overview

This position offers a competitive salary based on the GS-12 pay scale.

Pay Period	Minimum	Maximum
Annual	$89,508	$116,362

Benefits

Working for the federal government comes with an industry-leading benefits package:

Health and Life Insurance: Choose from a variety of plans.
Retirement: Participation in the Federal Employees Retirement System (FERS).
Work-Life Balance: Generous paid annual leave, sick leave, and federal holidays.
Professional Development: Access to continuous learning and career growth opportunities.

Application Tips

Format Matters: Ensure your resume is exactly two pages or less.
Clarity is Key: Clearly state your duties, dates of employment, and average hours worked per week for every job listed.
Test Readiness: When invited to take the USA Hire assessment, set aside 3 hours of uninterrupted time.

If you are ready to apply your IT skills in a way that truly matters, the Department of Veterans Affairs offers a career path defined by impact and stability. Apply today to start your journey in serving the Veteran community.

Why This It Specialist Job Matters

Join the VA Office of Information and Technology and play a pivotal role in supporting the heroes who served our nation. We are seeking skilled IT professionals ready to make a tangible impact on the technological infrastructure that enables world-class Veteran care.

It Specialist Job Overview

The Department of Veterans Affairs is hiring multiple IT Specialists to support the North Atlantic District’s End User Operations. This role is essential for ensuring that hardware, software, and networking systems remain operational, allowing medical and support staff to focus on their mission. You will handle everything from bench-top diagnostics to desk-side technical support in a fast-paced environment dedicated to serving those who have served.

Requirements for It Specialist

U.S. Citizenship is strictly required.
Completion of a one-year probationary period is mandatory.
Must pass a rigorous background/security investigation.
Must meet or exceed the cut score on required USA Hire online assessments.
Submission of a resume not exceeding two pages in length (effective Sept 27, 2025).
One year of specialized experience at the GS-11 level or equivalent.
Ability to regularly lift and move IT equipment weighing up to 50 pounds.

Preferred Qualifications for It Specialist

Demonstrated expertise in diagnosing and resolving complex network and software incidents.
Strong background in maintaining and configuring mobile devices, VoIP systems, and teleconferencing hardware.
Proven history of providing effective technical training to end-users or junior staff.
Experience with documenting support trends and recommending proactive system improvements.
Strong proficiency in IT account management and compliance with standardized baseline configurations.

Federal Benefits & Perks

✓Competitive Federal salary structure.
✓Comprehensive health and life insurance options.
✓Federal retirement benefits, including pension and Thrift Savings Plan (TSP).
✓Paid vacation, sick leave, and federal holidays.
✓Opportunities for professional development and career advancement within the VA OIT.
✓Flexible work arrangements including ad-hoc telework options as permitted.

💡 How to Apply It Specialist Job & Insider Tips

Application Steps for It Specialist Job

Create or log into your USAJOBS account.
Prepare a resume that is strictly two pages or less, saved as a PDF.
Complete the online application questionnaire through the provided USAJOBS link.
Attach all required documents, including your resume and any relevant SF-50 or military service records.
Monitor your email for a notification containing a unique link to the USA Hire Assessments.
Complete the required assessments within the specified timeframe.
Submit your application package by 11:59 PM (ET) on the closing date of December 29, 2026.

💡 General Tips

Read the full announcement carefully; missing documentation will result in immediate disqualification.
Be specific in your resume—detail your month/year start and end dates and hours worked per week for each role.
Use a clean, sans-serif font like Lato or Arial to ensure your resume is easy to parse.
Save your resume as a PDF to preserve your formatting and page count.
Do not wait until the last minute; give yourself enough time to handle the USA Hire Assessments, which can take up to 3 hours.
Leverage the 'Track this application' feature in your USAJOBS dashboard to stay updated on your status.

Frequently Asked Questions

What happens after I submit my application?

You will receive an email confirmation. After the announcement closes, your materials will be reviewed for qualifications. If selected, you may be invited for an interview before a final selection is made.

Is this a remote position?

No, this is not a virtual position. However, ad-hoc telework may be authorized at the discretion of management.

Can I edit my application after submission?

No. The system allows only one submission, and you cannot edit or upload additional documents once you have clicked submit.

What is the work schedule?

Standard hours are Monday-Friday, 8:00 AM to 4:30 PM, though this may change based on agency needs.

Will I need a security clearance?

A background investigation is required, though specific clearance levels may vary by duty location.

Job from Deputy Assistant Secretary For Information And Technology

The VA Office of Information and Technology is dedicated to providing world-class technology solutions that enable the delivery of compassionate, whole-health care to Veterans. Our mission is clear: to fulfill President Lincoln's promise by creating a seamless and unified experience for all Veterans, their families, and caregivers.