Lead File Clerk: A Vital Role in Veteran Healthcare

Are you seeking a career that combines administrative precision with a meaningful mission? The Veterans Health Administration (VHA) at the Richard L. Roudebush VA Medical Center in Indianapolis is currently hiring a Lead File Clerk. This position is essential to the day-to-day operations of our healthcare facility, ensuring that the records of those who have served our country are handled with accuracy, confidentiality, and care.

Job Responsibilities

The Lead File Clerk acts as a cornerstone for the Health Information Management Section. Key duties include:

Quality Control: Performing spot checks on productivity and work performance to ensure standards are met.
Records Management: Scanning, indexing, and maintaining administrative and medical records into the Electronic Health Record system.
Staff Leadership: Serving as a primary trainer for file room personnel and reporting performance, progress, and training needs to the supervisor.
Compliance: Ensuring all documentation is handled according to VHA Record Control Schedules and that patient confidentiality is maintained at all times.

Requirements

To be considered for this role, you must meet several key criteria:

Requirement Type	Detail
Citizenship	U.S. Citizen
Experience	1 Year of specialized experience at the GS-04 level
Physicality	Must be able to lift 20+ lbs and perform office-based manual tasks
Vaccination	Annual influenza vaccination is a condition of employment

Salary Overview

This position offers a competitive federal salary range between $41,115 and $53,450 per year, commensurate with experience and federal pay scales.

Benefits

Working for the federal government provides a robust benefits package, including:

Comprehensive health and life insurance.
Retirement benefits via the Federal Employees Retirement System (FERS) and the Thrift Savings Plan.
Structured career progression and training.
Paid federal holidays and generous leave accrual.

Application Tips

Focus on Quality: Ensure your resume is concise, results-oriented, and specifically tailored to the skills listed in this announcement.
Check Your Formatting: Use a standard sans-serif font and keep your resume under two pages.
Don't Delay: Because this announcement has a cap of 75 applicants, we encourage you to submit your application as soon as possible.

Becoming a Lead File Clerk at the Richard L. Roudebush VA Medical Center is an opportunity to directly contribute to the well-being of Veterans. If you possess strong organizational skills, a background in records management, and a heart for service, we encourage you to apply today. Your work will ensure that the heroes who served our nation receive the seamless care they deserve.

Why This Lead File Clerk Job Matters

Advance your career in medical records management while supporting those who served our nation at the Richard L. Roudebush VA Medical Center.

Lead File Clerk Job Overview

The Veterans Health Administration is seeking a dedicated Lead File Clerk to join the Health Information Management Section (HIMS) in Indianapolis, Indiana. This role is pivotal in maintaining the integrity of medical records and supporting clinical operations within a high-paced, tertiary care teaching hospital.

Requirements for Lead File Clerk

Must be a U.S. citizen.
Must possess one year of specialized experience equivalent to the GS-04 grade level.
Ability to perform clerical duties, including computerized records tracking and maintenance of administrative and medical records.
Must complete an online assessment measuring critical competencies.
Must undergo a background and security investigation.
Must comply with the annual seasonal influenza vaccination program requirement.
Ability to perform physical tasks such as bending, reaching, lifting over 20 pounds, and standing for extended periods.
Must be able to successfully complete a probationary or trial period.

Preferred Qualifications for Lead File Clerk

Experience in medical records scanning and indexing.
Proven background in unit workload coordination and quality control auditing.
Strong interpersonal skills with a focus on high-quality customer service.
Ability to train staff on file management, retrieval, and electronic health record systems.

Federal Benefits & Perks

✓Comprehensive federal health insurance options.
✓Generous paid annual leave and sick leave accrual.
✓Opportunities for federal retirement programs and the Thrift Savings Plan (TSP).
✓Access to a wide range of professional development and training resources.
✓Credit for applicable non-federal experience toward leave accrual rates.

💡 How to Apply Lead File Clerk Job & Insider Tips

Application Steps for Lead File Clerk Job

Create or log into your account at USAJOBS.
Review the full job announcement and gather required documentation (resume, transcripts, SF-50 if applicable).
Submit your resume, ensuring it is no longer than two pages.
Complete the online questionnaire and required online competency assessments.
Monitor your status via the USAJOBS portal and your email for notifications.

💡 General Tips

Keep your resume to two pages or less to comply with federal merit hiring standards.
Clearly define your job duties, including hours worked per week and specific dates.
Save your resume as a PDF to preserve formatting.
Utilize the USAJOBS resume builder to ensure your documents align with federal requirements.
Set aside at least three hours to complete the online assessment when prompted.

Frequently Asked Questions

Is telework available for this position?

No, this position is not authorized for telework and requires the incumbent to be on-site.

What happens if I forget to submit my transcript?

If you are using education to qualify for the position, failure to submit your transcript will result in a lack of evidence for your qualifications, potentially making you ineligible.

Is there a limit on how many applications are accepted?

Yes, this announcement will close either on October 2, 2026, or when the agency receives 75 applications, whichever comes first.

What is the work schedule?

*A: The shift is Monday through Friday, 8:00 AM to 4:30 PM.*

Can I request a reasonable accommodation for the assessment?

*A: Yes. If you have a disability that interferes with the assessment, you may request an accommodation via the online application process.*

Job from Veterans Health Administration

The Department of Veterans Affairs (VA) is dedicated to fulfilling President Lincoln’s promise: "To care for those who have served in our nation's military and for their families, caregivers, and survivors." The Richard L. Roudebush VA Medical Center is a premier teaching hospital and a Level 1a tertiary care facility. By joining our team, you become part of an organization that prides itself on state-of-the-art technology, collaborative research, and compassionate whole-health care.