Advance Your Career: Supervisory Scheduling Operations Officer at TSA
Are you a detail-oriented leader with a background in operational management? The Transportation Security Administration (TSA) is seeking a highly motivated professional to join the team at the Detroit Metro Wayne County Airport (DTW) as a Supervisory Scheduling Operations Officer. This role is critical to the mission of safeguarding America's transportation infrastructure.
Key Responsibilities
As a Supervisory Scheduling Operations Officer, your primary goal is to ensure the efficient flow of screening operations. Your daily duties will include:
- Staffing Models: Using performance metrics to develop and maintain staffing models that account for passenger throughput and training requirements.
- Operations Coordination: Overseeing the day-to-day scheduling of screening personnel and managing shift bids.
- Leadership: Serving as a first-line supervisor by coaching, evaluating performance, and recommending corrective actions.
- Quality Assurance: Performing audits to ensure compliance with security and screening standards.
- Policy Oversight: Acting as an information resource for personnel policies and safety procedures.
Requirements for Success
To qualify for this position, you must demonstrate:
- Citizenship: You must be a U.S. Citizen or U.S. National.
- Experience: One year of specialized experience at the SV-H or GS-12 level (or equivalent).
- Integrity: Successful completion of a background investigation.
- Commitment: A willingness to complete a one-year supervisory probationary period.
| Feature | Details |
|---|---|
| Salary Range | $117,402 - $152,625 |
| Location | Romulus, MI |
| Agency | Transportation Security Administration |
| Job Series | 0301 - Miscellaneous Admin |
Salary and Benefits
This position offers a competitive federal salary, supplemented by an attractive benefits package. Employees enjoy access to health, vision, and dental insurance, a robust retirement plan including the Thrift Savings Plan (TSP), and generous paid leave. Furthermore, the TSA supports work-life balance through flexible scheduling and employee development programs.
How to Apply
Applying to the federal government requires precision. Start by creating a profile on the official government job portal. Ensure your resume is capped at two pages and provides clear narrative descriptions of your work experience. Do not forget to include the number of hours worked per week for every position listed.
The role of a Supervisory Scheduling Operations Officer at DTW is more than a job—it is a vital contribution to national security. If you possess the leadership skills and operational experience required to keep our transportation systems running smoothly, apply today to start your journey with the TSA.
Why This Supervisory Scheduling Operations Officer Job Matters
Take charge of critical operations at Detroit Metro Airport and help shape the future of aviation security with the TSA.
Supervisory Scheduling Operations Officer Job Overview
The Transportation Security Administration (TSA) at Detroit Metro Wayne County Airport (DTW) is seeking a dedicated professional to join our team as a Supervisory Scheduling Operations Officer. In this role, you will play a pivotal part in maintaining the security of our nation's transportation systems by coordinating complex operational schedules, managing staffing models, and ensuring all security screening functions operate with maximum efficiency. This is a high-impact position that requires leadership, analytical precision, and a commitment to protecting the traveling public.
Requirements for Supervisory Scheduling Operations Officer
- U.S. Citizenship or National status.
- Completion of a favorable background investigation.
- Must meet Selective Service registration requirements.
- Must successfully complete a one-year supervisory/managerial probationary period.
- One year of specialized experience at the SV-H or GS-12 federal grade level (or private sector equivalent).
- Ability to pass required drug testing.
Preferred Qualifications for Supervisory Scheduling Operations Officer
- Demonstrated expertise in developing staffing models.
- Proven ability to coordinate daily operational activities in a fast-paced environment.
- Strong background in personnel policy and procedure administration.
- Experience utilizing data and throughput metrics for process improvement.
- Proficiency in managing and auditing payroll/workforce performance.
Federal Benefits & Perks
- ✓Comprehensive health, dental, and vision insurance
- ✓Federal retirement plan and Thrift Savings Plan (401k equivalent)
- ✓Life and long-term care insurance
- ✓Flexible spending accounts
- ✓Generous personal leave and paid federal holidays
- ✓Tuition reimbursement and professional development opportunities
- ✓Transportation subsidies and uniform allowance
- ✓Access to fitness centers and wellness programs
💡 How to Apply Supervisory Scheduling Operations Officer Job & Insider Tips
Application Steps for Supervisory Scheduling Operations Officer Job
- Log into your USAJOBS account or create a new profile.
- Prepare a resume that does not exceed two pages, detailing your work history with start/end dates and hours per week.
- Submit your resume and necessary supporting documentation (such as your most recent SF-50 if a current federal employee).
- Complete the online application before the closing date.
- Monitor your email for a link to the USA Hire Assessments if required.
- Complete all assessments within the provided timeframe.
💡 General Tips
- Do not copy and paste the job announcement text into your resume; describe your own unique achievements.
- Ensure your resume explicitly lists the number of hours worked per week for each position.
- If you are a current TSA employee, provide your non-award SF-50 to verify your current grade or band.
- Utilize the USAJOBS Resume Builder to ensure all mandatory fields are captured.
- Set aside roughly two hours to complete the USA Hire assessments in a quiet environment.
Frequently Asked Questions
What level of experience is required for this position?
You must have one year of specialized experience at the SV-H or GS-12 level in the federal service, or the equivalent in the private sector.
Can volunteer experience count toward my qualifications?
Yes, relevant volunteer work through National Service programs or other organizations can be credited toward your qualifying experience.
Is a security clearance required?
This position is designated as non-sensitive/low risk; however, a background investigation for suitability and fitness is mandatory.
Can I work remotely?
This position requires on-site operational oversight at the Detroit Metro Airport and is not a remote position.
What if I need a reasonable accommodation?
Candidates may request accommodations during the application process, particularly for the USA Hire Competency Based Assessments, by following the instructions provided in the application link.
Job from Transportation Security Administration
The Department of Homeland Security (DHS) and the TSA serve as the frontline for our nation’s security. From major international airports to public transit systems, the TSA works tirelessly to ensure the freedom of movement for people and commerce. By joining this team, you become part of a national effort to prevent terrorism and secure borders, all while working in a supportive environment that prioritizes professional growth.