Career Opportunity: Transportation Assistant - Dispatcher with the Roseburg VA
Are you looking to transition into a career where your organizational skills directly impact the lives of those who served our country? The Roseburg VA Health Care System is currently hiring a Transportation Assistant - Dispatcher (GS-6). This role is critical to the success of our Veteran Transportation Service (VTS), ensuring that Veterans receive timely and reliable transit to their medical appointments.
Job Responsibilities
The Transportation Assistant - Dispatcher is the backbone of VTS operations. You will be responsible for:
- Managing scheduling and dispatching for assigned routes.
- Utilizing route-management software to optimize vehicle usage.
- Collecting and analyzing data to improve transportation efficiency.
- Processing consults and ensuring accurate record-keeping.
- Coordinating with local emergency services and partners to reduce facility costs.
Requirements
To be considered, applicants must meet the following:
- U.S. Citizenship.
- Successful completion of the online USA Hire Assessment.
- Professional resume (maximum two pages).
- If a federal employee, proof of one year of experience at the GS-5 level.
Salary and Benefits
This position is compensated at the GS-6 grade level, with a salary range of $45,409 to $59,031 per year. Beyond the base salary, employees enjoy the robust benefits package typical of federal service.
| Benefit | Description |
|---|---|
| Health Coverage | Comprehensive options for individuals and families |
| Retirement | FERS pension plan and Thrift Savings Plan (TSP) |
| Leave | Generous accrual of vacation and sick leave |
| Insurance | Options for life and long-term care insurance |
Application Tips
- Page Limit: Federal agencies now enforce a two-page limit on resumes. Do not exceed this.
- Be Specific: Explicitly state your job duties, month/year start and end dates, and hours worked per week.
- Assessment: Take the USA Hire assessment seriously and set aside uninterrupted time to complete it.
Can I work from home?
This is an on-site position; telework is not available.
If you have a background in logistics, scheduling, or dispatching and want to dedicate your skills to a mission-driven organization, we encourage you to apply. The Roseburg VA Health Care System is a supportive, community-focused environment where your work directly honors our nation's Veterans.
Why This Transportation Assistant - Dispatcher Job Matters
Join the Roseburg VA Health Care System as a Transportation Assistant and play a pivotal role in ensuring our nation's heroes receive the care they deserve.
Transportation Assistant - Dispatcher Job Overview
The Department of Veterans Affairs is seeking a detail-oriented Transportation Assistant to join the Veteran Transportation Service (VTS). Based in Roseburg, Oregon, this position manages the critical logistics of transporting Veterans to appointments. You will be instrumental in scheduling, data management, and process improvement to ensure seamless patient transit and exceptional service delivery.
Requirements for Transportation Assistant - Dispatcher
- U.S. Citizenship
- Must meet all qualification requirements within 30 days of the announcement closing date
- If a current or former federal employee, must provide proof of 52 weeks of Time-In-Grade at the GS-5 level
- Selective Service registration for males born after December 31, 1959
- Must complete the online application process and all required USA Hire assessments
- Ability to pass a background and security investigation
- Must agree to mandatory seasonal influenza vaccination or obtain a valid exemption
Preferred Qualifications for Transportation Assistant - Dispatcher
- Experience in data collection, compilation, and statistical analysis
- Proficiency in transportation scheduling software and automated tracking systems
- Demonstrated ability to coordinate complex transportation logistics and consults
- Experience in customer service settings with a focus on empathy and professionalism
- Strong communication skills for interacting with medical facility staff and stakeholders
Federal Benefits & Perks
- ✓Competitive Federal Salary
- ✓Comprehensive health insurance options
- ✓Life and long-term care insurance
- ✓Participation in the Federal Employees Retirement System (FERS)
- ✓Thrift Savings Plan (401k-style savings)
- ✓Paid time off, federal holidays, and sick leave
💡 How to Apply Transportation Assistant - Dispatcher Job & Insider Tips
Application Steps for Transportation Assistant - Dispatcher Job
- Create or log into your USAJOBS profile
- Ensure your resume is no longer than two pages and contains detailed job duties with hours worked per week
- Submit your online application and complete the required questionnaire
- Complete the mandatory USA Hire Assessment if prompted by the submission screen
- Upload all necessary supporting documentation (SF-50, transcripts, DD-214, etc.)
- Submit your package before 11:59 PM ET on the closing date
💡 General Tips
- Keep your resume strictly to two pages or less to comply with new federal hiring policies.
- Be as specific as possible regarding your hours worked; full-time is 35-40 hours per week.
- Submit your application early to allow time for the USA Hire assessment completion.
- Save your resume as a PDF to preserve your formatting.
- Clearly link your work history to the specific job duties mentioned in the announcement.
Frequently Asked Questions
What is the primary role of this position?
You will serve as a dispatcher for the Veteran Transportation Service, managing logistics, scheduling, and data to ensure Veterans are transported to medical appointments efficiently.
Is telework available for this role?
No, this is an on-site position at the Roseburg VA Health Care System and is not eligible for telework.
Do I need to submit an SF-50?
Yes, current or former federal employees must submit an SF-50 to verify Time-In-Grade and eligibility.
Is a physical exam required?
No, a pre-placement physical is not required for this role.
Job from Veterans Health Administration
The Department of Veterans Affairs (VA) is dedicated to fulfilling President Lincoln's promise to care for those who have served in the military and their families. At the Roseburg VA, you will work in an environment that values whole health care and community. Located in Southwestern Oregon, Roseburg offers a balance of professional excellence and a high quality of life, surrounded by the Cascade Mountains and beautiful coastal scenery.