Become a Transportation Assistant with the Veterans Health Administration

Are you looking to align your professional skills with a mission-driven organization? The Department of Veterans Affairs (VA) in Lexington, Kentucky, is currently hiring for a Transportation Assistant. This role is pivotal in ensuring that our nation's Veterans receive reliable transportation to their critical medical appointments. If you possess a background in logistics, scheduling, and customer service, this could be the perfect opportunity to serve those who have served our country.

Job Responsibilities

As a Transportation Assistant at the Lexington VA Health Care System, your primary focus will be supporting the Veteran Transportation Service (VTS). Daily responsibilities include:

Scheduling & Coordination: Manage appointment bookings and coordinate transport logistics to decrease wait times.
Data Management: Track statistical information, compile reports, and maintain accurate records in automated systems.
System Utilization: Operate VISTA, CPRS, and SharePoint to manage internal consultations.
Operational Support: Collaborate with managers to streamline processes and improve service efficiency.

Comparison: Required vs. Preferred Experience

Feature	Requirement	Preferred
Experience	1 Year (GS-05 equiv)	Experience in VTS
Documentation	Must be explicit/detailed	Accomplishment-focused
Scheduling	Ability to coordinate	Complex logistical planning

Requirements

To be considered for this GS-6 position, candidates must meet specific criteria:

Citizenship: You must be a U.S. citizen.
Experience: One full year of specialized experience equivalent to the GS-05 level.
Assessment: Applicants must complete an online assessment measuring critical competencies.
Vaccination: Participation in the seasonal influenza vaccination program is mandatory.

Salary Overview

This position is classified under the GS pay scale with an annual salary range of $45,409 to $59,031. Compensation is determined by federal regulations and is highly competitive for the region.

Benefits

The VA offers a robust benefits package, including:

Paid time off (annual and sick leave).
Comprehensive health, dental, and vision insurance.
Stable federal retirement plans (FERS).
Supportive work-life balance initiatives.

Application Tips

Format Matters: Ensure your resume is exactly two pages or fewer.
Be Specific: Explicitly list your duties, start/end dates, and average hours worked per week for each role.
Check Your Email: If selected for the USA Hire assessment, watch your inbox—and junk folder—for the access URL.

Serving our Veterans is a deeply rewarding experience. If you are ready to apply your organizational and scheduling talents to a meaningful career, submit your application to the Lexington VA today.

Why This Transportation Assistant Job Matters

Join the dedicated team at the Lexington VA Health Care System and play a vital role in ensuring our nation’s heroes receive the care they deserve through efficient transportation management.

Transportation Assistant Job Overview

The Veterans Health Administration is seeking a highly organized and customer-focused professional to serve as a Transportation Assistant within the Veteran Transportation Service (VTS). Based in Lexington, Kentucky, you will act as a primary point of contact for Veterans, ensuring seamless appointment scheduling, coordinating travel logistics, and optimizing operational workflows. This position is essential for maintaining the high standards of service provided to our Veterans and requires a proactive approach to problem-solving and data management in a fast-paced clinical environment.

Requirements for Transportation Assistant

Must be a U.S. Citizen.
Must have at least one full year of specialized experience at the GS-05 level or equivalent.
Must possess strong customer service skills for diverse situations.
Must be able to pass a background/security investigation.
Must complete a 1-year probationary period.
Must be willing to work on-site in Lexington, KY (not a virtual position).
Must register for Selective Service (for males born after 12/31/1959).
Must participate in the seasonal influenza vaccination program.

Preferred Qualifications for Transportation Assistant

Experience in coordinating transport connections and scheduling.
Proficiency in data collection, reporting, and utilizing tracking databases.
Experience with VISTA, CPRS, or SharePoint systems.
Ability to analyze data and improve operational processes.
Demonstrated ability to handle high volumes of work with accuracy.

Federal Benefits & Perks

✓Generous paid time off
✓Flexible scheduling opportunities
✓Federal retirement benefits
✓Comprehensive health insurance options
✓Opportunities for professional growth and career development

💡 How to Apply Transportation Assistant Job & Insider Tips

Application Steps for Transportation Assistant Job

Create or log in to your USAJOBS account.
Prepare a resume that is no longer than two pages.
Complete the online application and assessment questionnaire.
Submit all required documentation, including DD-214, transcripts, or SF-50 if applicable.
If prompted, complete the USA Hire competency-based assessments within the required timeframe.
Click submit before the 11:59 PM ET deadline on the closing date.

💡 General Tips

Use the USAJOBS resume builder to ensure your resume is formatted correctly.
Ensure your resume includes job titles, specific duties, start/end dates, and hours worked per week.
Save your resume as a PDF to maintain document integrity.
Check your spam/junk folder for emails from the USA Hire system.
Prioritize the most relevant and recent experience in your resume.

Frequently Asked Questions

Is this position remote?

No, this is an on-site position. You must live within or be willing to relocate to a commutable distance of Lexington, Kentucky.

What is the maximum resume length allowed?

To comply with the Merit Hiring Plan, resumes must not exceed two pages.

Is a influenza vaccination required?

Yes, participation in the seasonal influenza vaccination program is mandatory for all VHA health care personnel, unless an exemption is granted for medical or religious reasons.

Can I work from home?

*A: No, this role requires physical presence at the Lexington VA facility.*

Is a college degree required?

*A: No, there is no educational substitution at this grade level. Work experience is the primary qualification.*

Job from Veterans Health Administration

The Veterans Health Administration (VHA) is the largest integrated health care system in the United States. Our mission is to honor America's Veterans by providing exceptional care that improves their health and well-being. Joining the VA means becoming part of a community that values compassion, integrity, and dedication.