Become a Scheduling Operations Officer with the TSA at BWI
Are you a logistics professional with a passion for public service? The Transportation Security Administration (TSA) is seeking an experienced Scheduling Operations Officer to support screening operations at the Baltimore/Washington International Thurgood Marshall Airport. This critical role ensures that our nation's transportation systems remain safe and efficient for millions of travelers.
Job Responsibilities
The Scheduling Operations Officer handles the complex logistical demands of airport security. Key duties include:
- Developing comprehensive screening schedules and ensuring optimal shift coverage.
- Monitoring personnel check-in/out procedures to maintain operational transparency.
- Conducting quality assurance audits to identify potential safety hazards.
- Serving as an expert on personnel policies and emergency procedures.
- Liaising between management and screening staff to resolve operational conflicts.
Requirements
To be considered for this position, candidates must meet specific criteria:
- U.S. Citizenship: You must be a U.S. citizen or national.
- Experience: One year of specialized experience at the SV-H or GS-12 federal level (or equivalent private sector experience).
- Clearance: Ability to pass a noncritical-sensitive background investigation.
- Age: Must be at least 18 years old.
Salary and Benefits Comparison
| Feature | Details |
|---|---|
| Salary Range | $121,785 - $158,332 |
| Pay Band | SV-I (Equivalent to GS-13) |
| Location | BWI Airport, Maryland |
| Leave | Paid Federal Holidays & Personal Leave |
Benefits
Working for the DHS provides an extensive benefits package including health and life insurance, the Thrift Savings Plan (401k-style), and opportunities for tuition reimbursement. The TSA is also committed to employee growth, offering various professional development programs and wellness initiatives.
Application Tips
- Tailor Your Resume: Focus on quantifiable achievements regarding scheduling and operational management.
- Follow Instructions: Keep the resume to two pages or less.
- Assessments: Be prepared to complete the USA Hire Assessments promptly upon notification.
If you have the experience and the drive to maintain high-level security operations, this role is a perfect match. Apply today via the official USAJOBS platform to begin your journey with the TSA.
Why This Scheduling Operations Officer Job Matters
Take your logistics and administrative career to new heights by safeguarding our nation's transit infrastructure at BWI Airport with the TSA.
Scheduling Operations Officer Job Overview
The Transportation Security Administration (TSA) is seeking a dedicated Scheduling Operations Officer to join the team at Baltimore/Washington International Thurgood Marshall Airport. In this mission-critical role, you will be the backbone of daily screening operations, ensuring that staffing levels are optimized to maintain security standards for passengers and cargo. This position offers a unique opportunity to play a vital role in national security by managing complex scheduling logistics, conducting quality assurance audits, and serving as a key operational resource within a high-stakes airport environment.
Requirements for Scheduling Operations Officer
- Must be a U.S. Citizen or U.S. National.
- Must be at least 18 years of age at the time of application.
- Ability to successfully complete a Background Investigation (BI).
- Registration with the Selective Service System (if applicable).
- One year of specialized experience at the SV-H or GS-12 federal level (or equivalent private sector experience).
- Proven experience in developing and implementing program plans, managing shift coverage, and resolving scheduling conflicts.
Preferred Qualifications for Scheduling Operations Officer
- Proficiency in conducting quality assurance audits and hazard identification.
- Strong background in coordinating liaison functions with local and field operations.
- Ability to serve as an expert resource regarding personnel policies and emergency preparedness.
- Experience in airport or complex facility screening operations.
Federal Benefits & Perks
- ✓Comprehensive health, dental, and vision insurance options.
- ✓Thrift Savings Plan (TSP) with government matching.
- ✓Generous paid federal holidays and personal leave accrual.
- ✓Access to tuition reimbursement and professional development training.
- ✓Fitness center access and wellness program participation.
- ✓Uniform allowance and transportation subsidies.
- ✓Flexible work schedules and potential for situational telework.
💡 How to Apply Scheduling Operations Officer Job & Insider Tips
Application Steps for Scheduling Operations Officer Job
- Create or update your USAJOBS account profile.
- Prepare a detailed resume (limit 2 pages) documenting work experience, including start/end dates and hours per week.
- Submit your application through the online portal before the closing date.
- Monitor your email for a notification to complete the required USA Hire Assessments.
- Track your application status through the USAJOBS dashboard.
💡 General Tips
- Ensure your resume clearly defines your experience in terms of full-time or part-time hours; don't leave room for ambiguity.
- Do not copy and paste the job announcement text into your resume; provide specific examples of your own achievements.
- Keep your resume to exactly two pages to avoid system rejection.
- Set aside at least two hours to complete the USA Hire Assessments in one sitting, although it may take less time.
- Review your application status regularly via the USAJOBS portal to ensure all documents have been received.
Frequently Asked Questions
What is the pay band for this position?
This position is in the SV-I Pay Band, with a salary range of $121,785 to $158,332 per year.
Can I apply if I am not currently a federal employee?
This vacancy is open to those who meet the specialized experience requirements, but please check the 'Who May Apply' section on USAJOBS to confirm your specific eligibility path.
What happens if I miss the application deadline?
Applications received after 11:59 PM EST on the closing date will not be considered. We strongly recommend applying well before the deadline.
Does this position involve travel?
Minimal travel may be required depending on operational needs.
Is a security clearance required?
Yes, this position requires a Secret level clearance and a background investigation.
Job from Transportation Security Administration
The Department of Homeland Security (DHS) and its component, the TSA, are tasked with protecting the American way of life. By securing airports, railways, and highways, the TSA ensures the freedom of movement for people and commerce. Joining this team means contributing to a high-stakes environment where precision, reliability, and leadership are paramount.