Launch Your Clinical Career: Intermediate Care Technician at the VA

Are you a healthcare professional looking to make a meaningful difference in the lives of our nation's heroes? The Department of Veterans Affairs (VA) is currently seeking an Intermediate Care Technician (ICT) to join our clinical team in Jacksonville, North Carolina. This role is a unique opportunity to apply your medical training in a dynamic outpatient environment that prioritizes excellence in patient care.

Job Responsibilities

As an ICT, you will serve as an advanced technician across various settings, including primary care and specialty clinics. Your core responsibilities will include:

Patient Intake: Collecting health histories, documenting complaints, and managing medication lists.
Clinical Support: Assisting physicians with diagnostic studies, including EKGs, vital signs, and minor surgical procedures.
Crisis Management: Providing support in behavioral and psychiatric situations through crisis intervention and patient monitoring.
Communication: Using active listening and established clinical templates to ensure seamless patient interactions.

Requirements

To be considered for this GS-06/07 position, you must meet the following criteria:

Citizenship: You must be a U.S. citizen.
Experience: One year of specialized experience at the next lower grade level.
Education: A transcript must be provided if you are using graduate-level education to qualify.
Assessment: Completion of the required USA Hire competency-based assessment.
Documentation: A two-page maximum resume.

Grade Level Comparison

Feature	GS-06 Level	GS-07 Level
Experience Requirement	1 year of specialized experience	1 year of specialized experience
Primary Focus	Patient observation & data collection	Administering medication & minor surgery
Promotion Potential	Yes	Yes (Full Performance Level)

Salary and Benefits

This position offers a competitive salary range of $45,409 to $65,599 annually. Beyond the paycheck, the VA provides an robust benefits package designed to support your long-term health and financial stability, including federal health insurance, a comprehensive retirement plan, and generous leave policies.

Application Tips

Be Precise: When describing your work history, ensure you include hours worked per week and exact start/end dates.
Use the Builder: Utilize the USAJOBS resume builder to ensure your formatting complies with the two-page limit.
Study the Assessment: Review the practice resources available on the USA Hire portal to prepare for the critical thinking components.

If you have a passion for patient care and a background in clinical settings, this role at the Jacksonville VA is the perfect way to advance your career while supporting those who have sacrificed for our freedom. Apply today to start your journey.

Why This Intermediate Care Technician Job Matters

Transform your military medical training into a civilian career that honors those who served our nation.

Intermediate Care Technician Job Overview

Join the Veterans Health Administration as an Intermediate Care Technician (ICT) in Jacksonville, North Carolina. This role is a vital component of the VA clinical team, providing specialized, high-level technical support in outpatient, primary care, and specialty clinic settings. You will work directly with licensed practitioners to facilitate patient care, manage clinical intake, and assist in urgent medical procedures, ensuring every Veteran receives the compassionate, whole-person care they deserve.

Requirements for Intermediate Care Technician

Must be a U.S. Citizen.
One year of specialized experience at the GS-05 level (for GS-06) or GS-06 level (for GS-07).
Must pass a pre-employment drug screening.
Males born after 12/31/1959 must be registered with the Selective Service.
Must successfully complete the online USA Hire assessment.
Resume must not exceed two pages.
Willingness to participate in the annual influenza vaccination program.

Preferred Qualifications for Intermediate Care Technician

Previous military medical experience as a Hospital Corpsman or Combat Medic.
Direct experience in roles such as 68W Combat Medic, 4NOX Medical Technician, or HM8404 Field Medical Service Technician.
Formal education: Completion of 18 semester hours of graduate-level study directly related to medical or health technician duties.

Federal Benefits & Perks

✓Comprehensive federal health insurance packages.
✓Generous paid vacation and sick leave accrual.
✓Participation in the Federal Employees Retirement System (FERS).
✓Opportunities for professional development and clinical training.
✓Potential for career advancement without further competitive testing.
✓Access to a supportive, mission-driven work environment.

💡 How to Apply Intermediate Care Technician Job & Insider Tips

Application Steps for Intermediate Care Technician Job

Create or update your profile on USAJOBS.
Prepare a resume that is strictly two pages or less, focusing on relevant, results-oriented medical experience.
Submit your application, including all required documents like transcripts or DD-214s, via the online portal.
Complete the mandatory USA Hire assessment following the email notification.
Monitor your application status through the USAJOBS dashboard.

💡 General Tips

Be specific: Clearly state hours worked per week and detailed duties for every position listed on your resume.
Focus on relevance: Highlight your most recent and impactful clinical experience to ensure it aligns with the position duties.
Follow formatting: Save your resume as a PDF to maintain the required two-page limit and document structure.
Don't skip the assessment: Your candidacy depends on meeting the cut score for the USA Hire Competency Based Assessments.
Avoid assumptions: If a skill or qualification isn't explicitly mentioned on your resume, the hiring team cannot assume you possess it.

Frequently Asked Questions

Can I substitute my military experience for the education requirement?

Yes. The VA highly values military medical training, such as time served as a combat medic or corpsman, as meeting the specialized experience requirements for this role.

Is this position eligible for remote work?

This is not a virtual position; however, ad-hoc telework may be discussed with your supervisor during the interview process.

What happens if my resume is longer than two pages?

Per current federal hiring guidelines, resumes exceeding the two-page limit will not be considered.

Job from Veterans Health Administration

The Veterans Health Administration is the largest integrated health care system in the United States, providing comprehensive care to over 9 million Veterans. Our mission is to fulfill President Lincoln’s promise to care for those who have served in our military and their families. When you work for the VHA, you aren't just an employee; you are a vital part of a mission-focused team dedicated to compassion, integrity, and respect.