Become a Business Operations Manager at the Department of Defense

The Washington Headquarters Services (WHS) is currently seeking a highly skilled Business Operations Manager to join the Immediate Office of the Director at the Pentagon. This position is a cornerstone of operational excellence, providing critical support to the DoD’s most senior leaders. If you are an experienced administrator with a background in high-stakes environments, this could be the career-defining opportunity you are looking for.

Job Responsibilities

As the Business Operations Manager, you will serve as a senior advisor, ensuring that the WHS Director and Deputy Director have the information and administrative support necessary to execute their duties. Key responsibilities include:

• Executive Support: Directing the flow of high-priority correspondence and briefing materials to the Secretary of War and DoD leadership.
• Operations Management: Managing resource execution and administrative policies, including property accountability and time-and-attendance oversight.
• Leadership: Mentoring a professional staff, managing performance cycles, and fostering an environment of continuous improvement.
• Workflow Optimization: Using data-driven methodologies to re-engineer business processes and streamline organizational goals.

Comparison of Requirements

Requirement Area	Qualification Details
Experience	1 Year of GS-14 level equivalent
Education	Cannot be substituted for experience
Assessment	USA Hire Competency Based Assessment required
Clearance	Sensitive Compartmented Information (SCI)

Requirements

To qualify, you must possess one year of specialized experience at the GS-14 level. This experience must demonstrate your ability to oversee executive-level correspondence and manage complex organizational initiatives. Applicants must ensure their two-page resume clearly documents months and hours worked per week.

Salary Overview

This position is classified at the GS-15 level, with an annual salary range of $169,279 to $197,200. This competitive federal compensation package is commensurate with the significant responsibility associated with supporting top-level DoD leadership.

Benefits

Working for the WHS offers a robust federal benefits package, including:

• Federal Health Insurance Programs (FEHB)
• Federal Employees Retirement System (FERS) and Thrift Savings Plan (TSP)
• Generous vacation, sick leave, and paid federal holidays
• Career-long learning and leadership development opportunities

Application Tips

1. Format Matters: The two-page resume limit is absolute. If your resume exceeds this, you will be disqualified.
2. Documentation: Ensure all SF-50s or military certifications (if applying as a veteran) are included at the time of initial submission.
3. Assessments: Do not overlook the USA Hire assessment email; it is a mandatory gateway in the selection process.

This role offers a unique opportunity to work at the Pentagon and influence the operational standards of the Department of Defense. We encourage all qualified, motivated candidates to review the full requirements and submit their applications before the closing date.