Career Spotlight: Program Specialist at the Veterans Health Administration

The New Mexico Veterans Health Administration (VHA) is currently seeking a motivated and detail-oriented individual to join their team as a Program Specialist. This role, located in the vibrant city of Albuquerque, offers a unique opportunity to contribute to the mission of providing world-class healthcare to those who have served in the United States military.

Job Responsibilities

As the PCMM Program Manager, you will be the backbone of administrative efficiency for the Primary Care teams. Your daily responsibilities will include:

Database Management: Maintaining the integrity of the PCMM database for the hospital and outpatient clinics.
Reporting: Generating reports regarding panel sizes, team assignments, and capacity for administration.
Workflow Analysis: Observing clinic processes, identifying bottlenecks, and suggesting actionable improvements.
Coordination: Acting as a liaison between clerks, medical providers, and administrative leadership.

Requirements

To qualify for this GS-9 level position, candidates must meet specific criteria:

Specialized Experience: You must possess at least one year of experience equivalent to the GS-7 level in federal service.
Education: A Master's degree or equivalent graduate-level education may be substituted for the required experience.
Documentation: Submission of an SF-50 is required for current or former federal employees to verify time-in-grade.

Qualification Comparison Table

Qualification Type	Requirement Level
Federal Experience	1 Year at GS-7 Equivalent
Education	Master’s or 2 Years Graduate Study
Combination	Partial Experience + Partial Education

Salary and Benefits

This position offers a competitive annual salary ranging from $62,392 to $81,114. Beyond the salary, the VA provides a comprehensive benefits package that supports both personal and professional well-being, including health insurance, retirement planning, and generous leave policies.

Application Tips

The competition for federal roles is significant. To maximize your chances, remember to:

Prioritize Clarity: Your resume must explicitly state your duties and hours worked.
Follow Formatting: Ensure your resume is under two pages and saved as a PDF.
Monitor Status: Use the application portal to track your progress and check for assessment requests.

Serving the Veterans of New Mexico is a rewarding career path. If you are a professional with a passion for data, workflow, and healthcare support, we encourage you to submit your application before the September 11, 2026 deadline.

Why This Program Specialist Job Matters

Join the New Mexico VA Health Care System and play a pivotal role in optimizing healthcare access for those who served our nation.

Program Specialist Job Overview

The Veterans Health Administration is seeking a dedicated Program Specialist to serve as the Primary Care Management Module (PCMM) Program Manager. Located in Albuquerque, New Mexico, this role is essential for managing database accuracy and optimizing workflows within the Ambulatory Care Service Line. You will provide critical administrative support to medical teams, ensuring that Veterans receive the highest standard of care through efficient panel management and data-driven process improvements.

Requirements for Program Specialist

U.S. Citizenship
Must be 18 years of age or older
Meet Time-In-Grade requirements (if currently or previously a federal employee)
Ability to complete an online assessment and onboarding process
Selective Service registration for males born after December 31, 1959
One-year probationary period completion
Participation in the seasonal influenza vaccination program

Preferred Qualifications for Program Specialist

Demonstrated experience analyzing workflow and recommending process improvements
Strong proficiency in database management and report generation
Experience in team coordination and provider-facing communication
Master's degree or two years of progressively higher-level graduate education
Proven ability to maintain accurate records and handle time and attendance duties

Federal Benefits & Perks

✓Comprehensive federal health insurance options
✓Competitive salary based on the GS-9 pay scale
✓Generous paid time off and federal holidays
✓Opportunities for professional development and training
✓Participation in federal retirement programs

💡 How to Apply Program Specialist Job & Insider Tips

Application Steps for Program Specialist Job

Create or log into your USAJOBS account.
Prepare a resume that is two pages or less and formatted correctly.
Complete the online questionnaire and attach required documents (SF-50, transcripts, etc.).
Submit your application by the closing date of September 11, 2026.
Complete the USA Hire assessment if notified via email.

💡 General Tips

Keep your resume concise and under two pages to comply with federal requirements.
Clearly list hours worked per week and specific dates (month/year) for all past experience.
Submit your application early, as the review process begins after the first 50 applications.
Use the resume builder tool to ensure your formatting meets agency standards.
Double-check that your SF-50 clearly demonstrates time-in-grade eligibility.

Frequently Asked Questions

What is the primary focus of this role?

The role focuses on managing the Primary Care Management Module (PCMM) database, improving clinical workflows, and supporting medical teams with accurate enrollment data and reporting.

Is this a remote position?

No, this is not a virtual or remote position. The selected candidate will be based at the New Mexico VAHCS facility in Albuquerque.

How is the applicant pool managed?

The agency will perform an initial review of the first 50 applications received. Applicants should apply as soon as possible to ensure consideration.

Job from Veterans Health Administration

The Department of Veterans Affairs (VA) is dedicated to honoring President Lincoln’s promise to care for our Veterans, their families, and their survivors. Working at the New Mexico VAHCS means joining a community that values compassion, integrity, and excellence. As an administrative professional within the Ambulatory Care Service Line, you will be on the front lines of operational support, ensuring that our medical providers have the data and organizational tools they need to succeed.