Launch Your Career with the U.S. Forest Service: Visitor Information Assistant
Are you looking for a career that connects people with the majesty of the great outdoors? The U.S. Forest Service is currently hiring motivated individuals for the role of Visitor Information Assistant. These positions are a unique opportunity to serve as an ambassador for our public lands while building a stable career in the federal government.
Job Responsibilities
As a Visitor Information Assistant, you are the primary point of contact for the public. Your duties include:
- Overseeing the daily operations of the visitor center facility.
- Providing detailed information to guests regarding recreation permits, trip planning, and local ecology.
- Balancing and reconciling daily cash receipts and sales.
- Maintaining facility standards, including landscape and building upkeep.
- Presenting environmental education to community groups and local schools.
Requirements
To be considered for this role, you must meet several federal eligibility requirements:
- Citizenship: Must be a U.S. citizen or national.
- Screening: Successful completion of a background check and E-Verify.
- Documentation: Submission of a concise, two-page resume.
- Probation: Requirement to complete a one-year probationary period upon appointment.
Salary and Comparison
| Feature | Details |
|---|---|
| Salary Range | $45,409 - $65,599 |
| Grade Level | GS-6 to GS-7 |
| Work Schedule | Full-time |
| Promotion Potential | Up to GS-7 |
Benefits
Working for the federal government provides robust benefits, including comprehensive health insurance, a retirement savings plan, and generous leave policies. Certain locations may also provide access to government-subsidized housing or daycare facilities.
Application Tips
- Watch the Resume Length: Two pages is the firm limit. Anything more will disqualify you.
- Check Your Uploads: Ensure files are formatted as PDF, Word, or TXT—never as an Adobe Portfolio.
- Use the Help System: If you have trouble, contact the HR help desk early in the process.
Becoming a Visitor Information Assistant is more than a job—it is a chance to contribute to the preservation of our nation's natural treasures. If you possess the experience and drive to help others explore and understand our forests, we encourage you to apply.
Why This Visitor Information Assistant Job Matters
Embark on a rewarding career as a Visitor Information Assistant with the U.S. Forest Service, where you will serve as the face of our nation's most iconic landscapes and play a pivotal role in conservation education.
Visitor Information Assistant Job Overview
The U.S. Forest Service is seeking dedicated individuals to join our team as Visitor Information Assistants. Based in the beautiful Mt. Hood National Forest or San Bernardino National Forest, you will provide essential support to the public, manage facility operations, and ensure that every guest has a safe and informative experience in our national forests. This role is perfect for someone who thrives in a public-facing environment and is passionate about environmental stewardship.
Requirements for Visitor Information Assistant
- Must be a U.S. Citizen or National.
- Must pass a background investigation and/or fingerprint check.
- Males born after 12-31-59 must be registered with the Selective Service.
- Must successfully complete an E-Verify check.
- Requirement to serve a 1-year probationary period.
- Ability to work in a public-facing environment at a visitor center.
- Must provide a resume that does not exceed two pages.
Preferred Qualifications for Visitor Information Assistant
- One year of specialized experience equivalent to the GS-5 grade level (for GS-6 roles).
- One year of specialized experience equivalent to the GS-6 grade level (for GS-7 roles).
- Demonstrated experience in media assistance, arranging interviews, and tourism logistics.
- Proven ability to produce promotional materials, newsletters, and graphics.
- Experience in community outreach, public speaking, or environmental education.
- Strong skills in administrative reporting and visitor center facility management.
Federal Benefits & Perks
- âś“Federal health, dental, and vision insurance options.
- âś“Participation in the Federal Employees Retirement System (FERS).
- âś“Paid federal holidays and accrued vacation time.
- âś“Access to life insurance programs.
- âś“Potential for government housing in specific locations.
- âś“Career development and growth opportunities within the agency.
đź’ˇ How to Apply Visitor Information Assistant Job & Insider Tips
Application Steps for Visitor Information Assistant Job
- Review the full job announcement and gather required documentation, including your two-page resume.
- Prepare educational transcripts if required for qualification.
- Create or update your account on the official application portal.
- Complete the online Assessment Questionnaire accurately.
- Upload your resume and all supporting documents (less than 5MB, PDF or Word format).
- Submit your application electronically before the closing date.
đź’ˇ General Tips
- Ensure your resume strictly adheres to the two-page limit; submissions exceeding this will be disqualified.
- Check for compatibility—do not use Adobe Portfolio formats.
- Verify that your uploaded documents transfer correctly from USAJOBS to the agency system.
- Turn on email notifications in your profile to receive status updates and reminders.
- Apply early to avoid technical difficulties; reach out to the contact provided if you encounter hardship.
Frequently Asked Questions
What is the salary range for this position?
The salary range is between $45,409 and $65,599 per year, depending on experience and the final duty location.
Can I submit a resume longer than two pages?
No, your resume must not exceed two pages. Applications with longer resumes will be removed from consideration.
Are there opportunities for promotion?
Yes, these positions may offer promotion potential up to the GS-7 level under a structured career development plan.
Do I need a college degree?
Education can be useful, but specialized experience in public information or facility management is the primary qualification requirement.
Where are these positions located?
These openings are located in Fawnskin, California, and Sandy, Oregon.
Job from Forest Service
The Forest Service, an agency within the U.S. Department of Agriculture, manages 193 million acres of National Forest and Grassland. Our mission is to sustain the health, diversity, and productivity of the nation's forests to meet the needs of present and future generations. Employees at the Forest Service are part of a proud tradition of conservation and public service.