Advanced Medical Support Assistant Careers at the Fargo VA
Are you looking to transition your administrative expertise into a mission-driven career? The Fargo VA Health Care System is seeking a motivated Advanced Medical Support Assistant (AMSA) to join our team in Bismarck, North Dakota. This position is vital to our mission of providing world-class healthcare to our nation's Veterans. If you possess strong organizational skills and a desire to help those who served, this may be the perfect career move.
Job Responsibilities
As an AMSA, you will play a critical role in the clinical coordination of patient care. Your core duties include:
- Coordinating patient appointments across multiple specialties and telehealth platforms.
- Managing electronic health record systems to ensure data accuracy and patient privacy.
- Collaborating with medical doctors, nurses, and pharmacists to plan patient care huddles.
- Resolving patient inquiries and ensuring clinic procedures run efficiently.
Requirements
To be eligible for this position, applicants must:
- Be a U.S. Citizen.
- Possess strong proficiency in written and spoken English.
- Participate in the seasonal influenza vaccination program.
- Successfully pass a background investigation.
Salary Overview
This position is classified under the General Schedule (GS) system. Salary ranges are highly competitive based on experience and federal pay scales:
| Position Level | Salary Range |
|---|---|
| Advanced Medical Support Assistant | $45,409 - $59,031 |
Benefits
The VA offers a robust benefits package designed to support both your professional and personal life:
- Leave: Up to 50 days of combined annual leave and sick leave.
- Retirement: Traditional pension plan and federal 401(k) with 5% matching.
- Insurance: High-quality health, dental, and life insurance options.
- Support: Childcare subsidies and paid parental leave.
Application Tips
To stand out, ensure your resume is detailed. Avoid generic descriptions; use specific examples that demonstrate your administrative and clinical support capabilities. If you have experience in a non-VA hospital, clearly highlight how your duties are equivalent to an AMSA role.
Serving as an Advanced Medical Support Assistant at the Fargo VA is more than just a job; it is a commitment to the men and women who have served our country. We invite you to apply and contribute your skills to our dedicated healthcare team.
Why This Medical Support Assistant (Advanced) - Primary Care Job Matters
Make a meaningful impact on the lives of those who served by joining the Fargo VA Health Care System as an Advanced Medical Support Assistant.
Medical Support Assistant (Advanced) - Primary Care Job Overview
The Fargo VA Health Care System is seeking a dedicated professional to serve as an Advanced Medical Support Assistant (AMSA). This pivotal role provides comprehensive clerical and administrative support within the Primary Care Integrated Clinical Community. You will be at the forefront of patient care, facilitating clinic operations, managing complex scheduling needs, and serving as a vital link between Veterans and their clinical teams to ensure seamless delivery of healthcare services.
Requirements for Medical Support Assistant (Advanced) - Primary Care
- U.S. Citizenship status.
- Proficiency in spoken and written English.
- Completion of a background and security investigation.
- Participation in the seasonal influenza vaccination program.
- Successful completion of a 1 or 2-year trial period.
- Compliance with REAL ID requirements for identification.
Preferred Qualifications for Medical Support Assistant (Advanced) - Primary Care
- Experience in a medical inpatient or outpatient setting.
- Advanced knowledge of medical terminology and clinical diagnostic procedures.
- Demonstrated ability to manage complex scheduling in an interdisciplinary environment.
- Skill in utilizing electronic health records and patient scheduling software.
- Strong communication skills for professional interaction with diverse clinical staff and patients.
Federal Benefits & Perks
- ✓13-26 days of annual paid leave plus 13 days of sick leave.
- ✓11 paid Federal holidays per year.
- ✓Federal health, vision, dental, and life insurance plans.
- ✓Comprehensive federal pension and 401(k) retirement system.
- ✓Paid parental leave for eligible employees.
- ✓Childcare subsidies for qualifying families.
💡 How to Apply Medical Support Assistant (Advanced) - Primary Care Job & Insider Tips
Application Steps for Medical Support Assistant (Advanced) - Primary Care Job
- Create or update your USAJOBS profile.
- Prepare a long-form resume highlighting your administrative and clinical support experience.
- Gather necessary documentation, including transcripts and SF-50 forms if applicable.
- Complete the online occupational questionnaire via the provided link.
- Submit your application package before the deadline on 09/14/2026.
💡 General Tips
- Be specific in your resume—do not leave room for the hiring team to make assumptions about your duties.
- Clearly map your experience to the Knowledge, Skills, and Abilities (KSAs) mentioned in the job description.
- Ensure all contact information is current to receive status updates.
- Double-check that all required documents are attached before final submission.
Frequently Asked Questions
What is the role of an Advanced Medical Support Assistant?
An AMSA coordinates administrative patient care, manages clinic schedules, facilitates interdisciplinary communication, and supports patient flow in a medical setting.
Is this position eligible for remote work?
No, this is not a virtual or remote position. The incumbent is expected to work on-site in Bismarck, North Dakota.
What is the trial period?
New hires are required to serve a 1 or 2-year trial period to evaluate fitness for the role and to ensure the appointment advances the interests of the federal service.
Is there relocation assistance for this role?
*A: No, relocation incentives are not authorized for this specific vacancy.*
Is a degree required?
*A: While not explicitly required, candidates must meet specific grade-level experience requirements that equate to one year of specialized administrative support in a medical setting.*
Job from Veterans Health Administration
The Department of Veterans Affairs (VA) is dedicated to fulfilling President Lincoln's promise to care for those who have served in the military and their families. The Fargo VA Health Care System provides a comprehensive range of medical services, including acute care, community living support, and specialty clinics. We are deeply committed to a 'Whole Health' approach, ensuring that every Veteran receives personalized, compassionate care.