Become a Transportation Assistant with the Veterans Health Administration
Are you looking to serve those who have served our country? The Department of Veterans Affairs (VA) is currently seeking a motivated and organized professional to fill the role of Transportation Assistant at our Leeds, Massachusetts facility. This is a vital position that ensures our Veterans receive the clinical care they need by managing their transportation logistics.
Job Responsibilities
As a Transportation Assistant, you will act as the primary contact for Veterans requiring transportation to medical appointments. Your daily duties will be multifaceted, covering three primary areas:
- Scheduling & Logistics: Using advanced software to coordinate vehicle fleets and driver schedules.
- Data & Reporting: Tracking statistical information and generating reports to improve program flow.
- Consult Management: Ensuring accurate processing of internal consultations and appointment scheduling.
Core Duties Table
| Function | Focus Area | Impact |
|---|---|---|
| Data Management | Statistical tracking | Program optimization |
| Logistics | Scheduling & routing | Reduced wait times |
| Consults | VISTA/CPRS integration | Enhanced clinical coordination |
Requirements
To be eligible for this position, you must meet several federal criteria:
- Citizenship: Must be a U.S. Citizen.
- Experience: One year of specialized experience at the GS-05 grade level.
- Documentation: If you are a current or former federal employee, you must submit an SF-50 demonstrating one-year time-in-grade.
- Vaccination: Participation in the seasonal influenza vaccination program is mandatory.
Salary Overview
The GS-06 grade level for this position carries an annual salary range of $51,235 to $66,505, depending on experience and regulatory guidelines.
Benefits
When you join the VA, you aren't just getting a job; you are joining a mission-driven organization. Benefits include:
- Predictable work schedules (Monday-Friday).
- Comprehensive health and life insurance.
- Federal retirement planning (FERS) and TSP matching.
- Generous paid vacation and sick leave.
Application Tips
The federal application process is highly specific. Ensure your resume is exactly two pages or fewer, as longer resumes will lead to automatic disqualification. Use the USAJOBS resume builder to ensure all essential data points—such as job titles, specific duties, and hours worked per week—are clearly documented.
If you have a background in logistics or medical administration and want to support the Veteran community, apply for the Transportation Assistant position in Leeds today. Your attention to detail and commitment to service can help our Veterans get the care they deserve.
Why This Transportation Assistant Job Matters
Join the VA team in Leeds, Massachusetts, and play a pivotal role in ensuring our nation's heroes get the support and transport they need to access their health care.
Transportation Assistant Job Overview
The Veterans Health Administration is seeking a dedicated Transportation Assistant to join our team in Leeds, Massachusetts. This position is essential to the Veteran Transportation Service (VTS), acting as a primary liaison between Veterans and their critical travel needs. You will work closely with leadership to forecast workload, refine scheduling processes, and ensure that our logistical operations are both efficient and compassionate. This is a unique opportunity to directly impact the quality of care for Veterans by streamlining their journey to appointments and services.
Requirements for Transportation Assistant
- Must be a U.S. Citizen.
- Must possess one year of specialized experience at the GS-05 level or equivalent.
- Must submit an SF-50 if currently or formerly employed by the Federal government to verify time-in-grade.
- Must pass a pre-employment urinalysis for drug screening.
- Selective Service registration for males born after 12/31/1959.
- Must complete a 1-year probationary or 2-year trial period.
- Must participate in the annual seasonal influenza vaccination program.
- Must adhere to the 2-page resume limit requirement.
Preferred Qualifications for Transportation Assistant
- Proficiency in Computerized Patient Record Systems (CPRS).
- Strong background in customer service within a medical or clinical environment.
- Demonstrated ability to coordinate complex scheduling and logistics.
- Excellent written and verbal communication skills.
Federal Benefits & Perks
- ✓Generous paid time off (annual and sick leave).
- ✓Flexible work-life balance initiatives.
- ✓Comprehensive federal health insurance options.
- ✓Federal retirement benefits including the Thrift Savings Plan (TSP).
- ✓Opportunities for professional development and career progression within the VA.
💡 How to Apply Transportation Assistant Job & Insider Tips
Application Steps for Transportation Assistant Job
- Create or log in to your account at the official USAJOBS portal.
- Prepare a resume that is strictly limited to two pages.
- Complete the online application and mandatory questionnaire.
- Upload all required supporting documents (transcripts, SF-50s, DD-214, etc.).
- Submit your application package by 11:59 PM ET on the closing date.
- Complete the required USA Hire Assessment if prompted by the notification system.
💡 General Tips
- Use the resume builder on USAJOBS to ensure your document meets all formatting and length requirements.
- Focus on results-oriented language rather than just listing duties.
- Ensure your resume explicitly states hours worked per week and specific date ranges for each position.
- Double-check that your SF-50 clearly demonstrates one-year time-in-grade eligibility.
- Save and upload your resume as a PDF to maintain consistent formatting.
Frequently Asked Questions
Is this position remote or telework eligible?
No, this is an onsite position based in Leeds, Massachusetts, and does not support telework or virtual arrangements.
What is the importance of the two-page resume limit?
Federal agencies are adhering to a Merit Hiring Plan which mandates that resumes be no longer than two pages; applications exceeding this length will be deemed ineligible.
What kind of experience is considered 'specialized' for this role?
Experience that includes patient consult management, scheduling, data collection/tracking, and coordinating transportation services within a medical or administrative setting.
Job from Veterans Health Administration
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States. We operate with a core set of values known as "I CARE": Integrity, Commitment, Advocacy, Respect, and Excellence. Joining our team means becoming part of a community dedicated to honoring the men and women who have defended our nation. We offer a supportive environment with competitive federal benefits and clear paths for professional growth.