Launch Your Career as an Advanced Medical Support Assistant with the VA
The Department of Veterans Affairs (VA) is committed to providing world-class care to our nation's heroes. The Advanced Medical Support Assistant (AMSA) plays a vital role in this mission by ensuring that Veterans receive timely access to the medical services they need. If you are organized, compassionate, and looking for a stable career in the federal government, this position offers a unique opportunity to contribute to a noble cause.
Job Responsibilities
As an AMSA, you will be the primary contact for Veterans navigating the medical system. Your daily responsibilities will include:
- Managing and coordinating outpatient appointments within PACT teams.
- Maintaining accurate electronic medical records while upholding HIPAA standards.
- Monitoring clinic schedules to optimize patient flow and provider availability.
- Communicating lab results and coordinating follow-up care.
- Facilitating communication between clinicians and patients.
Requirements
To be considered for this position, applicants must meet the following criteria:
- Citizenship: Must be a U.S. citizen.
- Education: Minimum of a high school diploma or GED.
- Proficiency: Must be fluent in written and spoken English.
- Trial Period: Successful candidates must complete a 2-year trial period.
- Vaccination: Participation in the seasonal influenza program is mandatory.
Salary Overview
The compensation for this position is competitive, reflecting the professional nature of the role.
| Position Level | Salary Range |
|---|---|
| Advanced Medical Support Assistant (GS-6) | $53,512 - $69,565 per year |
Benefits
Federal employment with the VA comes with a robust benefits package, including:
- Leave: Generous annual and sick leave accrual.
- Insurance: Comprehensive health, dental, and vision plans.
- Retirement: Access to a federal pension and 401k-style TSP.
- Work-Life Balance: Opportunities for telework and paid parental leave.
Application Tips
To stand out during the review process, ensure your resume is comprehensive. Include volunteer work, internships, and specific medical administrative tasks you have handled in the past. Always review your application for completeness before hitting submit.
Serving as an Advanced Medical Support Assistant is more than just a job; it is a commitment to the wellbeing of those who have served our country. With excellent benefits, professional growth potential, and a supportive team environment, this role is an ideal step for those ready to advance their career in healthcare administration.
Why This Advanced Medical Support Assistant Job Matters
Join the Veterans Health Administration as an Advanced Medical Support Assistant and play a pivotal role in delivering compassionate, high-quality care to those who have served our nation.
Advanced Medical Support Assistant Job Overview
The Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) to support Patient Aligned Care Teams (PACT) within the New Jersey Healthcare System. This position is essential for managing patient access to care, coordinating appointments, and ensuring seamless communication between Veterans and their interdisciplinary medical teams.
Requirements for Advanced Medical Support Assistant
- United States Citizenship (non-citizens may be considered only if no qualified citizens are available).
- High school diploma or GED equivalent.
- Proficiency in spoken and written English.
- Ability to pass a pre-employment physical examination.
- Participation in the seasonal influenza vaccination program.
- Completion of a 2-year trial period.
- Selective Service registration for males born after 12/31/1959.
- Subject to background and security investigations.
Preferred Qualifications for Advanced Medical Support Assistant
- Advanced knowledge of medical terminology and clinical office procedures.
- Demonstrated experience in managing complex appointment schedules and interdisciplinary care models.
- Proven ability to communicate effectively with clinical staff and manage sensitive patient records.
- One year of specialized experience equivalent to the GS-05 grade level.
Federal Benefits & Perks
- ✓13-26 days of annual leave and 13 days of sick leave per year.
- ✓11 paid Federal holidays.
- ✓Federal health, vision, dental, and life insurance programs.
- ✓Federal 401k retirement savings plan with matching contributions.
- ✓Up to 12 weeks of paid parental leave after 12 months of service.
- ✓Childcare subsidies for eligible families.
- ✓Telework opportunities available.
💡 How to Apply Advanced Medical Support Assistant Job & Insider Tips
Application Steps for Advanced Medical Support Assistant Job
- Create or log in to your USAJOBS account.
- Prepare a long-form resume or CV, including all relevant volunteer and paid experience.
- Complete the online occupational questionnaire.
- Upload required documentation, such as transcripts, SF-50s, or certifications.
- Submit your application package before the closing date of September 10, 2026.
💡 General Tips
- Ensure your resume is detailed and specific; do not assume the recruiter knows your background.
- Clearly outline how your experience relates to the specific knowledge, skills, and abilities (KSAs) listed.
- Submit all required documents in the initial package to avoid disqualification.
- Check your application status regularly via your USAJOBS dashboard.
Frequently Asked Questions
What does an Advanced Medical Support Assistant do?
AMSA professionals act as the administrative backbone of patient care, managing scheduling, coordinating consults, monitoring patient readiness for exams, and acting as a bridge between Veterans and clinical staff.
Is this a remote position?
No, this is not a virtual position, although some telework eligibility may apply depending on the specific duties and agency policies.
What is the closing date for this application?
The application window closes on September 10, 2026.
Is relocation assistance offered?
No, recruitment or relocation incentives are not authorized for this specific vacancy.
Job from Veterans Health Administration
The Veterans Health Administration (VHA) is the largest integrated healthcare system in the United States. Providing care to millions of Veterans, the VHA prides itself on a culture of excellence, integrity, and whole-health advocacy. Working here means joining a team dedicated to President Lincoln's promise: "To care for those who have served in our nation's military and for their families, caregivers, and survivors."