Career Opportunity: IT Specialist at the Department of Veterans Affairs

The Department of Veterans Affairs (VA) is looking for a dedicated IT Specialist to join their Office of Information and Technology (OIT). As a key member of the Connectivity and Collaboration Services team, you will support the backbone of our communication infrastructure, ensuring that those who care for our nation's Veterans have the tools they need to succeed.

Job Responsibilities

As an IT Specialist, your core duties will include:

System Integration: Planning and implementing voice, video, and IP-based technologies into existing network architectures.
Technical Support: Providing high-level Tier III support to resolve complex connectivity issues.
Compliance: Ensuring all systems adhere to strict cybersecurity standards.
Project Management: Coordinating acquisition activities and managing lifecycle documentation for critical business applications.

Requirements

To be eligible for this position, applicants must:

Be a U.S. Citizen.
Possess at least one year of specialized experience at the GS-11 level or equivalent.
Pass a high-risk security investigation.
Submit a resume that is exactly two pages or less.

Salary and Comparison

Feature	Details
Position Grade	GS-12
Salary Range	$76,463 - $99,404
Appointment Type	Permanent
Work Schedule	Monday - Friday (Flexible/Compressed)

Benefits

Employees of the VA enjoy a robust federal benefits package, including:

Health, Dental, and Vision insurance options.
Federal retirement plans (FERS).
Paid holidays, vacation, and sick leave.
Opportunities for remote work or telework flexibility.

Application Tips

Be Specific: Detail your technical experience with IP telephony and UC systems clearly in your resume.
Formatting Matters: Stick to the two-page limit and use a standard sans-serif font like Lato or Arial.
Prepare for Assessments: The USA Hire assessment is a critical hurdle—don't rush it.

This role is an ideal match for an IT professional looking to combine their technical skills with a mission of service. If you are ready to make a difference, review your qualifications and apply before the September 14, 2026 deadline.

Why This It Specialist Job Matters

Launch your career at the forefront of digital transformation by supporting the mission-critical infrastructure that connects our nation’s Veterans.

It Specialist Job Overview

The Department of Veterans Affairs (VA) is seeking a skilled IT Specialist to join the Office of Information and Technology. You will play a vital role in the Connectivity and Collaboration Services division, ensuring that enterprise-wide voice, video, and IP-based technologies function seamlessly to support those who have served our country. This is an exciting opportunity to influence technical strategy and provide Tier III support within a diverse, agile team dedicated to world-class service.

Requirements for It Specialist

U.S. Citizenship is strictly required.
Must possess at least one year of specialized experience equivalent to the GS-11 grade level.
Must complete an online assessment measuring critical competencies.
Ability to pass a background/security investigation for a High-Risk (HR) position.
Completion of a one-year probationary period.
Submit a resume not exceeding two pages, effective September 27, 2025.

Preferred Qualifications for It Specialist

Experience in planning and integrating enterprise-level Unified Communications (UC) systems.
Proficiency in managing IP-based voice, video, and teleconferencing technologies.
Proven success in performing advanced troubleshooting and maintaining configuration baselines.
Strong background in applying cybersecurity and compliance standards within complex network environments.

Federal Benefits & Perks

✓Comprehensive federal health insurance programs.
✓Participation in the Federal Employees Retirement System (FERS).
✓Competitive paid annual and sick leave.
✓Flexible and compressed work schedules.
✓Opportunities for telework based on agency policy.
✓Access to ongoing professional development and training.

💡 How to Apply It Specialist Job & Insider Tips

Application Steps for It Specialist Job

Create or log into your USAJOBS account.
Review the full vacancy announcement carefully.
Prepare a resume that is two pages or fewer and includes detailed hours worked per week.
Submit your online application and questionnaire through the USAJOBS portal.
Complete the required USA Hire Assessments within the designated timeframe.
Monitor your application status through your USAJOBS dashboard.

💡 General Tips

Ensure your resume includes specific dates (month/year) and hours worked per week for every position listed.
Use a professional, readable font and save your resume as a PDF to preserve formatting.
Set aside at least 3 hours to complete the USA Hire Assessments in a quiet environment.
Tailor your resume to highlight experience directly related to Unified Communications and network operations.
Check your email frequently for notifications regarding assessment links and status updates.

Frequently Asked Questions

Is this position eligible for telework?

Yes, the VA supports telework to balance productivity and employee flexibility; eligibility will be discussed during the interview process.

What is the length requirement for my resume?

Effective September 27, 2025, all federal resumes for this type of position must be two pages or fewer to be considered eligible.

Can I use my veteran status for preference in this role?

Because this position utilizes Direct-Hire Recruitment Authority, traditional Veterans' Preference rules do not apply, though qualified veterans are given full consideration.

Job from Deputy Assistant Secretary For Information And Technology

The VA is committed to fulfilling President Lincoln's promise: "To care for those who have served in our nation's military and for their families, caregivers, and survivors." By joining the OIT, you become part of a team of over 16,000 employees dedicated to delivering technology that improves the Veteran experience.