Launch Your Career as a Recreation Assistant (Leisure Travel Agent)

Are you someone who loves helping others discover new destinations? Do you have a knack for logistics, ticketing, and customer service? The Air Mobility Command at Little Rock Air Force Base (AFB) is looking for a motivated individual to serve as a Recreation Assistant (Leisure Travel Agent). This role is a fantastic opportunity to support our nation’s heroes and their families while working in a dynamic, high-energy environment.

Job Responsibilities

As a Recreation Assistant, you will act as the face of the Information, Tickets and Travel (ITT) office. Your primary mission is to assist patrons in navigating their leisure options. Your day-to-day tasks will include:

Travel Planning: Providing information on airline flights, rail travel, cruise lines, and international tour packages.
Event Coordination: Managing ticket sales for sporting events, concerts, and vacation excursions.
Customer Support: Fielding inquiries from walk-ins and phone calls to resolve travel-related issues.
Financial Accuracy: Processing payments, managing a cash register, and performing end-of-day reconciliations.
Policy Guidance: Keeping customers informed about travel restrictions, lodging policies, and updated itineraries.

Requirements

To be considered for this role, you must demonstrate specific competencies. While formal education is not the primary focus, your experience is:

Experience: You need a background in clerical work, retail sales, or office administration that highlights your ability to handle money and interact with the public.
Communication: Exceptional verbal and written communication skills in English are mandatory.
Math Skills: You must be comfortable solving common arithmetic problems related to currency and sales transactions.
Flexibility: The nature of ITT work requires the ability to work evenings, weekends, and holidays as needed.

Skills Comparison Table

Skill Category	Requirement Level	Why It Matters
Customer Service	High	Direct interaction with military families
Cash Handling	High	Managing daily ticket and travel sales
Travel Logistics	Medium	Understanding itineraries and bookings
POS Systems	Medium	Operating specialized retail software

Salary Overview

The position offers a competitive hourly rate between $15.00 and $17.00 per hour. This role provides a great entry point into federal service with a focus on work-life balance and community support.

Benefits

Working for NAF at Little Rock AFB comes with unique perks. Beyond the rewarding nature of supporting our service members, you will gain:

Valuable professional experience in the federal travel industry.
Training on specialized booking and POS systems.
A stable, collaborative work environment within the Air Force Services branch.

Application Tips

Be Detailed: Ensure your resume highlights specific examples of your cash handling and retail experience.
Avoid Photographs: Do not include personal photos on your resume; they will disqualify your document.
Check Your Documents: If you are a veteran or military spouse, make sure you have your DD-214 or marriage certificates ready to upload to qualify for preference programs.
Verify Your Status: You can check the status of your application at any time by logging into your USAJobs account.

If you are ready to make a positive impact in the lives of military families while developing your professional skills in the travel industry, apply for the Recreation Assistant position today. The Air Mobility Command at Little Rock AFB is eager to welcome a new member to their team. Submit your application through USAJobs before the closing date on September 14, 2026.

Why This Recreation Assistant (Leisure Travel Agent) Job Matters

Turn your passion for travel into a rewarding career supporting our military community at Little Rock AFB.

Recreation Assistant (Leisure Travel Agent) Job Overview

The Air Mobility Command is seeking a detail-oriented Recreation Assistant to join the Information, Tickets and Travel (ITT) team at Little Rock AFB. This flexible position is perfect for someone with a background in customer service or retail who enjoys assisting patrons with vacation planning, event tickets, and travel logistics. You will be the go-to resource for service members and their families looking to explore everything from local excursions to major travel destinations.

Requirements for Recreation Assistant (Leisure Travel Agent)

Must be able to read, write, and speak English effectively.
Proven experience in clerical, office, cash handling, or retail environments.
Strong ability to perform basic arithmetic and manage point-of-sale or cash register systems.
Excellent interpersonal skills for dealing with the general public.
Must be able to work a flexible schedule including evenings, weekends, and holidays.
Must successfully complete an E-Verify employment check.
Male applicants born after December 31, 1959, must be registered with the Selective Service.
Must be able to provide REAL ID or authorized documents for installation access.

Preferred Qualifications for Recreation Assistant (Leisure Travel Agent)

Prior experience in the travel or tourism industry.
Demonstrated ability to handle complex scheduling and coordination tasks.
Strong organizational skills and attention to detail.
Experience working in a military or government service environment.

Federal Benefits & Perks

✓Competitive hourly wages in a professional military community environment.
✓Opportunity to work within the Morale, Welfare and Recreation (MWR) programs.
✓Valuable experience working for the Department of the Air Force.
✓Access to on-base facilities and community amenities.

💡 How to Apply Recreation Assistant (Leisure Travel Agent) Job & Insider Tips

Application Steps for Recreation Assistant (Leisure Travel Agent) Job

Create or log in to your USAJobs account.
Prepare your resume and ensure it details your relevant cash handling and customer service experience.
Complete the online questionnaire via the provided application link.
Upload all required supporting documentation, such as DD-214 or marriage certificates if claiming specific preferences.
Submit your application package by the closing date of September 14, 2026.

💡 General Tips

Ensure your resume explicitly mentions cash handling experience, as this is a key qualification.
Do not include photographs on your resume, as these will be removed.
Double-check that all contact information for your professional references is up-to-date.
Upload your documents early to ensure they clear the system's virus scan prior to the deadline.
If claiming a hiring preference, ensure you attach all required proof of eligibility documents to your application.

Frequently Asked Questions

What is a 'flexible appointment' position?

It means the position does not guarantee a set number of hours per week, but you may be scheduled for up to 40 hours based on operational needs.

Is this a remote position?

No, this position is located at the Information, Tickets and Travel facility on Little Rock AFB and requires on-site presence.

Do I need a security clearance?

No security clearance is required, though you must pass a suitability/fitness background check.

What is the work schedule like?

*A: This is a flexible appointment position. While there are no guaranteed hours, you may be scheduled up to 40 hours per week based on seasonal demand and office needs.*

Do I need prior travel agent experience?

*A: No, but you must have a solid background in customer service, retail, or office operations.*

Is there an age requirement?

*A: You must be able to meet all federal employment regulations, including Selective Service registration for applicable male applicants.

Job from Air Mobility Command

The Air Force Services Non-Appropriated Funds (NAF) team at Little Rock AFB is dedicated to enhancing the quality of life for our military personnel. We operate Morale, Welfare, and Recreation (MWR) activities, ensuring that service members have access to leisure, travel, and recreational resources. Located in the beautiful "Natural State" of Arkansas, Little Rock AFB offers a vibrant work environment with proximity to major cities like Memphis, Nashville, and Dallas, making it an ideal hub for travel enthusiasts.