Deputy Director, Service Delivery Staff - U.S. Department of Justice

The U.S. Department of Justice (DOJ) is seeking a highly accomplished and visionary leader to fill the critical executive role of Deputy Director, Service Delivery Staff within the Office of the Chief Information Officer (OCIO). This position offers a unique opportunity to shape the technological future and cybersecurity posture of one of the nation's most vital law enforcement and justice agencies. If you possess extensive executive leadership experience in information technology, a deep understanding of cybersecurity principles, and a commitment to public service, this role presents an unparalleled chance to make a significant impact.

About the Agency: U.S. Department of Justice

The Department of Justice is the primary law enforcement agency of the U.S. federal government, tasked with enforcing federal laws, ensuring public safety, and upholding justice. Its mission is multifaceted, encompassing the prosecution of federal crimes, the protection of civil rights, and the safeguarding of national security. The DOJ is committed to the highest standards of independence, impartiality, honesty, integrity, respect, and excellence.

The Office of the Chief Information Officer (OCIO) plays a central role in supporting the DOJ's mission by leading the Department's information technology (IT) and cybersecurity programs. The OCIO sets strategic direction, drives innovation, and orchestrates IT operations, cybersecurity, and resource management across the Department and its component agencies. It oversees all IT acquisitions and budget requests, ensuring that technology effectively supports the DOJ's complex and critical operations.

Job Responsibilities: Leading Digital Transformation and Service Delivery

As the Deputy Director of Service Delivery Staff, you will serve as the principal advisor to the Director of SDS, providing executive leadership, strategic direction, and oversight for enterprise IT operations, technical programs, mission support services, cybersecurity functions, and strategic resource management. Your responsibilities will encompass:

• Executive Leadership & Strategic Direction: Guiding enterprise IT operations, cybersecurity, infrastructure, customer services, mission support, and digital solutions aligned with DOJ-OCIO and national security objectives.
• IT Service Management & Delivery: Directing the effective management and delivery of enterprise IT services, ensuring their availability, reliability, continuity, resilience, performance, and operational effectiveness to meet mission and business requirements.
• Infrastructure & Technology Operations: Overseeing the management of the enterprise IT infrastructure, including computing platforms, telecommunications, networks, data centers, applications, end-user computing, and 24/7 enterprise monitoring and support.
• Cybersecurity & Risk Management: Leading robust cybersecurity and enterprise risk management activities, ensuring that all technology operations and security controls comply with federal mandates, including FISMA, NIST frameworks, Zero Trust principles, and DOJ policies.
• IT Modernization & Digital Transformation: Directing efforts in IT modernization, digital transformation, systems engineering, and application development, providing executive oversight for technology architecture, systems integration, service transition, and the adoption of emerging technologies to enhance mission performance.
• Technical Advisory: Serving as the senior technical advisor and authoritative expert on enterprise IT solutions, systems modernization, software and application development, data management, systems analysis, enterprise architecture, and emerging technologies.
• IT Investments & Resource Management: Overseeing strategic IT investments and resource management, including budget formulation and execution, financial management, capital planning, investment portfolios, resource allocation, working capital fund activities, and performance assessment.
• Acquisitions & Contracts Management: Directing enterprise acquisitions, contracts, and technology resource strategies, ensuring alignment and effective management of major IT investments, contract vehicles, engineering resources, project management, cost, schedule, and performance.
• Organizational Management: Exercising executive supervision over multiple organizational units, establishing structures, mission priorities, performance expectations, workforce plans, succession strategies, and corrective actions for effective program execution.
• Workforce Management: Advancing merit-based workforce management, ensuring fair and open hiring and promotion practices, objective performance management, employee development, and effective utilization of workforce capabilities.

Requirements: Qualifications for Executive Leadership

To be considered for this Senior Executive Service (SES) position, candidates must meet the following fundamental requirements:

• Citizenship: You must be a United States citizen or national.
• Veterans' Preference: This position is within the Senior Executive Service, and veterans' preference does not apply.
• Selective Service: Male applicants born after December 31, 1959, must be registered with the Selective Service System or have an approved exemption.
• Security Clearance: Successful completion of a pre-employment security investigation and background check is required.
• Drug Screening: You must undergo and pass a drug screening.
• Probationary Period: A one-year probationary period may be required.
• Financial Disclosure: Submission of a Public Financial Disclosure Report (OGE 278) is required upon entry and annually thereafter.
• Minimum Qualifications: You must meet all minimum qualifications to be deemed eligible.
• Experience: Only experience obtained by the closing date of the announcement will be considered. A basic requirement for entry into the SES is evidence of progressively responsible leadership experience indicative of senior executive-level management capability, directly related to the Mandatory Technical Qualifications (MTQs) and Executive Core Qualifications (ECQs).

Mandatory Technical Qualifications (MTQs):

• MTQ 1: Demonstrated technical knowledge of and experience with key aspects of centralized, distributed, and cloud-based business systems; agile and DevOps software engineering patterns; networks and telecommunications infrastructure solutions; enterprise systems integration; and IT security.
• MTQ 2: Demonstrated ability to manage, lead, and maintain customer engagement and consensus across large, complex, multi-component IT programs involving multiple component organizations. This includes expert knowledge of enterprise-wide IT operations, lifecycle management, customer care, risk management, and compliance.

Executive Core Qualifications (ECQs):

Applicants must address all five ECQs within their resume, unless they currently hold a career SES appointment, are eligible for SES reinstatement, or have completed a certified SES Candidate Development Program (CDP). The ECQs are:

1. Commitment to the Rule of Law and the Principles of the American Founding: Demonstrating knowledge of the U.S. system of government and commitment to the Constitution and Rule of Law.
2. Driving Efficiency: Strategically managing resources, effective budgeting, reducing wasteful spending, and pursuing efficiency through process and technological upgrades.
3. Merit and Competence: Demonstrating knowledge, ability, and technical competence to produce work of exceptional quality.
4. Leading People: Inspiring a group towards organizational goals and fostering a high-performance, high-accountability culture.
5. Achieving Results: Attaining individual and organizational results and aligning them with strategic goals.

Preferred Qualifications:

While not strictly required, candidates possessing advanced degrees in areas such as Information Systems, Computer Science, Cybersecurity/Information Assurance, Systems Engineering, Public Administration, Data Science, and Project Management may be considered particularly well-qualified.

Salary Overview

The annual salary range for this position is $151,661 to $228,000, commensurate with qualifications and experience.

Benefits

As a federal employee, you are eligible for a comprehensive benefits package, which may include:

• Health, dental, and vision insurance
• Life insurance
• Retirement plan (Federal Employees Retirement System - FERS)
• Thrift Savings Plan (TSP) with agency match
• Paid time off, including vacation and sick leave
• Paid federal holidays
• Opportunities for professional development and training

More information on federal benefits can be found at: https://help.usajobs.gov/index.php/Pay_and_Benefits

Application Process and Tips

How to Apply:

Applications must be submitted through the USAJOBS portal by September 18, 2026, at 11:59 pm EST. Follow these steps:

1. Log in to your USAJOBS account or create a new one.
2. Click the 'Apply Online' button on the vacancy announcement.
3. Complete your application, ensuring your resume is uploaded and thoroughly addresses the ECQs and MTQs. The resume should not exceed two pages.
4. Include required supporting documents, such as SF-50s and performance appraisals if applicable, and OPM QRB certification for CDP graduates.
5. Submit your complete application package before the closing deadline. Incomplete applications will not be considered.

Application Tips:

• Address ECQs and MTQs Explicitly: Your resume must clearly detail your experience and accomplishments as they relate to each of the five ECQs and two MTQs. Use specific examples and quantify your achievements whenever possible.
• Resume Length: Adhere strictly to the two-page limit for your resume.
• Completeness: Ensure all required documents are uploaded and submitted with your application.
• Check Status: You can monitor your application status by logging into your USAJOBS account.
• SES CDP Graduates: If you have completed an SES CDP and had your ECQs certified by OPM, provide a copy of your certificate. You will still need to address the MTQs.

Frequently Asked Questions (FAQ)

Question	Answer
What is the Senior Executive Service (SES)?	The SES is a critical leadership cadre within the federal government, responsible for managing programs and leading the federal workforce. SES positions require extensive leadership experience and are vital for implementing government policies and initiatives.
What are Executive Core Qualifications (ECQs) and MTQs?	ECQs are leadership competencies required for SES positions, focusing on commitment to public service, driving efficiency, merit and competence, leading people, and achieving results. MTQs are specific technical skills and knowledge essential for a particular SES role. For this Deputy Director position, you must demonstrate expertise in various IT domains and leadership in managing complex IT programs.
How important is the resume for this application?	The resume is crucial as this is a resume-only application process. It must clearly demonstrate your qualifications against the ECQs and MTQs. Your resume should not exceed two pages and should highlight your leadership experience and accomplishments.
What is the role of the OPM Qualifications Review Board (QRB)?	The OPM QRB reviews the executive qualifications of selected career SES candidates to ensure they meet the high standards required for these leadership positions. This is a mandatory step before a career SES appointment can be made.
Is this position eligible for telework or remote work?	No, this position is not eligible for telework or remote work.
What is the salary range for this position?	The annual salary range is $151,661 to $228,000.

The Deputy Director, Service Delivery Staff position at the U.S. Department of Justice represents a premier opportunity for seasoned IT executives to contribute to national security and public service. By leading critical IT operations, driving innovation, and ensuring robust cybersecurity, you will play an indispensable role in the DOJ's mission. If you are ready to take on this challenging and rewarding executive leadership role, we encourage you to submit your application and join a team dedicated to upholding the rule of law and protecting the nation.