Launch Your Career as a Health Benefits Advisor with the Veterans Health Administration

Are you looking for a career that combines administrative excellence with a profound sense of purpose? The Charles George VA Medical Center in Asheville, North Carolina, is currently seeking a highly motivated Health Benefits Advisor to join its team. This role is essential to our mission of providing compassionate care to the men and women who have served in our nation’s military.

Job Responsibilities

As a Health Benefits Advisor, you will serve as the gateway to care for Veterans. Your daily responsibilities will include:

Eligibility Determination: Assisting Veterans in completing forms and verifying their eligibility for VA healthcare.
Program Advocacy: Acting as an expert and advisor for Section Chiefs regarding health eligibility programs.
Outreach: Representing the VA at events to distribute information and assist with program enrollment.
Data Integrity: Reviewing, verifying, and analyzing demographic and financial data to ensure accuracy and adherence to VA directives.
Customer Support: Providing clear, professional guidance to Veterans and their families through various communication channels.

Requirements

To be considered for this GS-05 position, candidates must meet specific criteria by the closing date of September 11, 2026.

Requirement	Description
Citizenship	Must be a U.S. Citizen
Experience	1 year of specialized experience at the GS-4 level or higher
Education	Completion of 4 years of education above high school or a combination
Assessment	Completion of the required USA Hire competency-based assessments
Medical	Participation in the seasonal influenza vaccination program

Salary and Benefits

This role offers a competitive salary range of $40,736 to $52,957 per year, depending on qualifications and federal pay scales. Beyond the salary, federal employment provides a robust benefits package, including health insurance, retirement plans (FERS), and generous leave accrual rates.

Application Tips for Success

Respect the Page Limit: Your resume must be no more than two pages. Use the USAJOBS resume builder to ensure compliance.
Specify Your Hours: When listing experience, include the number of hours worked per week. Full-time work is defined as 35–40 hours per week.
Submit Required Docs: Ensure your SF-50 forms and transcripts are attached if you are using them to verify your eligibility.
Prepare for the Assessment: The USA Hire assessment is a critical part of the process. Utilize the online resources available at the OPM support center to prepare.

Frequently Asked Questions (FAQ)

Q: What is the probation period?
A: New employees are subject to a 1-year probationary period or 2-year trial period to evaluate fitness for the position.

Q: Is relocation authorized?
A: No, relocation or recruitment incentives are not authorized for this specific vacancy.

Q: Can I update my application after I submit it?
A: Yes, you can edit your application while the announcement is still open by returning to your USAJOBS account.

If you have a heart for service and a knack for administrative coordination, this role offers the perfect environment to grow your career while supporting those who have sacrificed for our nation. Take the next step today by ensuring your application is complete, documented, and submitted by the closing date.

Why This Health Benefits Advisor Job Matters

Make a meaningful impact on the lives of those who served by joining the Charles George VA Medical Center as a Health Benefits Advisor.

Health Benefits Advisor Job Overview

The Veterans Health Administration is seeking a dedicated Health Benefits Advisor in Asheville, North Carolina. In this role, you will be the primary point of contact for Veterans navigating the healthcare enrollment process. You will help assess individual needs, verify eligibility for VA services, and provide crucial information to ensure our Veterans receive the care they have earned. This position sits within the Eligibility and Enrollment Department, where your attention to detail and interpersonal skills will directly support the mission of providing compassionate, world-class healthcare.

Requirements for Health Benefits Advisor

U.S. Citizenship
Must complete an online assessment as part of the application process
Selective Service registration for males born after 12/31/1959
Ability to maintain a 1-year probationary or 2-year trial period
Participation in the seasonal influenza vaccination program
Ability to provide valid, non-expired identification that meets current federal standards
One year of specialized experience at the GS-4 level or equivalent
Current federal employees must meet 52-week time-in-grade requirements

Preferred Qualifications for Health Benefits Advisor

Experience working in multidisciplinary teams or healthcare settings
Strong verbal and written communication skills
Demonstrated ability to analyze data for consistency and adherence to agency directives
Experience coordinating services to assist customers in high-volume environments

Federal Benefits & Perks

✓Competitive Federal salary and pay structure
✓Opportunities for professional growth and federal career development
✓Access to comprehensive federal health insurance plans
✓Retirement benefits including the Federal Employees Retirement System (FERS)
✓Paid annual leave and sick leave accrual
✓Credit for job-related non-federal or military service toward leave accrual rates

💡 How to Apply Health Benefits Advisor Job & Insider Tips

Application Steps for Health Benefits Advisor Job

Create or log in to your USAJOBS account.
Review the full vacancy announcement thoroughly.
Prepare a resume that is strictly limited to two pages.
Complete the online application questionnaire.
Attach all required documentation, including transcripts and SF-50 forms if applicable.
Submit your application package before 11:59 PM ET on the closing date.
Monitor your email for a notification regarding the USA Hire assessment link.
Complete the required assessments within the provided timeframe.

💡 General Tips

Use the USAJOBS resume builder to ensure your formatting complies with the two-page limit.
Focus on results-oriented language that aligns specifically with the duties listed.
Save your resume as a PDF to preserve formatting during the upload process.
Double-check your SF-50 forms; if the most recent one is less than a year old, include an older one to prove time-in-grade.
Set aside at least 3 hours for the online assessment; it does not have to be completed in one sitting if you use the unique link.

Frequently Asked Questions

Can I submit a resume longer than two pages?

No. Effective September 2025, federal resumes for this position are strictly limited to two pages. Longer resumes will result in automatic disqualification.

Is this a remote or virtual position?

No, this is an onsite position located at the VA Medical Center in Asheville, North Carolina.

What is the requirement regarding the influenza vaccine?

As this is a healthcare-related position, participation in the seasonal influenza vaccination program is mandatory. Exemptions may be granted for medical or religious reasons, which may require the wearing of a face mask.

Job from Veterans Health Administration

The Department of Veterans Affairs (VA) is committed to fulfilling President Lincoln’s promise: "To care for those who have served in our nation's military and for their families, caregivers, and survivors." Working at the Charles George VA Medical Center means becoming part of a community that values whole health care, respect, and clinical excellence.