Lead Digital Innovation: Supervisor of Web Content & Quality Assurance

The Bureau of Labor Statistics (BLS) is at the forefront of providing the data that powers the U.S. economy. We are currently looking for a talented and driven Supervisor of Web Content & Quality Assurance to lead our digital efforts. If you are a seasoned IT professional with a vision for modern web standards and high-quality user experiences, this role offers an unparalleled opportunity to serve the public.

Job Responsibilities

In this leadership role, you will be a Branch Chief within the Division of Enterprise Web Systems. Your primary responsibilities will include:

Staff Leadership: Mentoring team members, assigning projects, and fostering a collaborative environment.
Quality Assurance: Managing complex test procedures and ensuring 508 compliance.
Web Optimization: Using HTML, CSS, and JS to keep our web infrastructure efficient and user-friendly.
Technical Strategy: Identifying new technologies to improve the BLS internet presence.

Requirements

To be eligible, you must demonstrate the following:

One year of specialized experience at the GS-13 grade level.
Proficiency in Agile development testing.
Ability to manage day-to-day website operations.
Strong interpersonal and decision-making capabilities.

Salary Overview

This position is classified under the General Schedule (GS) system at the GS-14 level.

Pay Period	Salary Range
Annual	$143,913 - $187,093

Benefits

Working with the Department of Labor includes access to a robust benefits package, including health insurance, retirement planning, and a flexible work environment that supports your work-life balance.

Application Tips

Watch the Clock: All documents must be in by the 11:59 PM ET deadline.
Resume Length: Ensure your resume is exactly two pages long.
Assessments: Be prepared to complete the USA Hire assessment shortly after applying.

This role is an excellent fit for a technical leader looking to make a meaningful impact. Apply today to bring your expertise to the Department of Labor.

Why This Supervisor Of Web Content & Quality Assurance Job Matters

Lead critical digital innovation at the Bureau of Labor Statistics—shape the future of federal web accessibility and data dissemination.

Supervisor Of Web Content & Quality Assurance Job Overview

The Bureau of Labor Statistics (BLS) is seeking a skilled Supervisor of Web Content & Quality Assurance to join the Office of Technology and Survey Processing. You will spearhead efforts to manage, optimize, and secure key internet data facilities. This role is ideal for an experienced IT professional with a passion for user experience, Agile development, and high-stakes government digital infrastructure.

Requirements for Supervisor Of Web Content & Quality Assurance

U.S. Citizenship.
One year of specialized experience at the GS-13 level or equivalent in the federal service.
Proven experience with the full range of testing activities within an Agile Software Development Life Cycle.
Demonstrated expertise in maintaining and optimizing website operations.
Proficiency in HTML, CSS, JavaScript, and Content Management Systems.
Understanding of Section 508 compliance and UX/UI design principles.
Background investigation and suitability check.

Preferred Qualifications for Supervisor Of Web Content & Quality Assurance

Experience in team leadership, including staff development and performance management.
Proficiency in advanced information management and quality assurance standards.
Ability to communicate complex technical concepts to diverse audiences.
Strong decision-making skills in high-pressure technical environments.

Federal Benefits & Perks

✓Comprehensive federal health insurance programs.
✓Federal retirement benefits including the Thrift Savings Plan (TSP).
✓Generous paid vacation, sick leave, and federal holidays.
✓Opportunities for professional growth and training.
✓Telework eligibility as determined by agency policy.

💡 How to Apply Supervisor Of Web Content & Quality Assurance Job & Insider Tips

Application Steps for Supervisor Of Web Content & Quality Assurance Job

Register for a USAJOBS account and complete your profile.
Submit your resume, ensuring it is no longer than two pages.
Apply through the USAJOBS portal by clicking the Apply button.
Complete the required questionnaire on the Department of Labor agency site.
Upload all necessary documents, including your most recent SF-50.
Complete any required USA Hire assessments within 48 hours of notification.

💡 General Tips

Keep your resume strictly under two pages, as longer documents will result in ineligibility.
Double-check your SF-50 to ensure it clearly identifies your grade and career status.
Highlight specific metrics regarding your web performance and QA successes in your experience section.
Ensure your resume includes month/year and hours worked for each position held.
Start the application early; save your progress to avoid system timeouts.

Frequently Asked Questions

Is this a remote position?

No, this position is based in Suitland, MD, and is not a remote role. However, it is telework-eligible in accordance with department policy.

What is the page limit for the resume?

Per recent federal guidelines, your resume must be limited to exactly two pages. Applications with longer resumes will be disqualified.

Are there specific assessment requirements?

Yes, applicants must complete the USA Hire competency-based assessment. You will receive a unique link via email after your application is submitted.

What is the security level for this position?

*A: This is a high-risk (HR) public trust position requiring a background investigation.*

Can I update my application after submitting?

*A: Yes, you can edit your application via your USAJOBS account until the closing date.*

Job from Bureau Of Labor Statistics

The Department of Labor (DOL) is dedicated to the well-being of the American workforce. Within the DOL, the Bureau of Labor Statistics serves as the principal fact-finding agency in the federal government for labor economics and statistics. You will work within the Office of Technology and Survey Processing, ensuring that our data collection and dissemination tools remain state-of-the-art.