Launch Your Federal Career as an Operations Support Specialist at USCIS
Are you looking to make a meaningful impact on national security and public service? The U.S. Citizenship and Immigration Services (USCIS) is currently hiring for an Operations Support Specialist position in New York, New York. This role is a gateway to a prestigious federal career, specifically designed for those who have recently graduated and are ready to tackle administrative challenges in a high-stakes environment.
Job Responsibilities
As an Operations Support Specialist, you will act as a vital consultant within the Field Operations Directorate. Your responsibilities include:
- Administrative Liaison: Serving as a point of contact for human resources, budget, and logistics programs.
- Policy Development: Interpreting and implementing new regulations while providing expert advice to management.
- Research & Reporting: Conducting deep-dive analysis on administrative projects and presenting findings to leadership.
- Program Monitoring: Utilizing automated systems to track administrative activities and system effectiveness.
Requirements
To be considered for this role, you must meet the following criteria by the application deadline:
| Requirement | Description |
|---|---|
| Citizenship | Must be a U.S. Citizen or National |
| Education | Qualifying degree/certificate earned within the last 2 years |
| Background | Must pass a full background investigation |
| Residency | Lived in the U.S. for 3 of the last 5 years |
Salary Overview
The position offers a competitive salary range starting at $72,737 and reaching up to $94,563 per year, commensurate with your qualifications and experience level.
Benefits
USCIS employees enjoy a comprehensive federal benefits package:
- Insurance: Medical, dental, vision, and long-term care plans.
- Retirement: Thrift Savings Plan (TSP) with government matching.
- Work-Life Balance: Telework options and flexible schedules.
- Development: Tuition reimbursement and extensive training opportunities.
This role is an excellent opportunity to build a career in public service. With a structured development path and the stability of the federal sector, it is the perfect next step for a recent graduate. Ensure your application is submitted by the 09/08/2026 deadline to be considered.
Why This Operations Support Specialist Job Matters
Launch your federal career with USCIS: Become a vital link in national security as an Operations Support Specialist in New York City.
Operations Support Specialist Job Overview
The U.S. Citizenship and Immigration Services (USCIS) is seeking a motivated Operations Support Specialist to join our Field Operations Directorate in New York. This role is a premier entry point for recent graduates, offering a structured, one-year developmental program designed to build foundational skills in administrative management, program policy, and logistics. You will play a critical role in supporting the agency's mission by ensuring administrative operations run effectively, enabling our team to safeguard the nation’s immigration systems. This is your chance to turn your academic achievements into a meaningful civil service career.
Requirements for Operations Support Specialist
- Must be a U.S. Citizen or U.S. National.
- Completion of a qualifying degree or certificate within the last two years.
- Pass a rigorous background investigation and drug screening.
- Males born after 12/31/1959 must be registered with the Selective Service.
- Must meet strict residency requirements (resided in the U.S. for three of the last five years).
- Submit a resume limited to two pages with specified formatting.
Preferred Qualifications for Operations Support Specialist
- Prior federal government experience (with documented grade and step progression).
- Academic background in public administration, business management, or related fields.
- Strong analytical skills with experience in research and data interpretation.
- Proven ability to provide consultative guidance and clear communication to staff at various levels.
Federal Benefits & Perks
- ✓Comprehensive health, dental, and vision insurance plans.
- ✓Life insurance and long-term care options.
- ✓Thrift Savings Plan (TSP) with government contributions similar to a 401(k).
- ✓Paid federal holidays and generous personal leave.
- ✓Flexible work schedules and telework opportunities.
- ✓Tuition reimbursement and dedicated employee training programs.
- ✓Access to wellness programs and fitness centers.
💡 How to Apply Operations Support Specialist Job & Insider Tips
Application Steps for Operations Support Specialist Job
- Review the full USAJOBS announcement and documentation requirements.
- Prepare a resume that specifically addresses your experience and education (max 2 pages).
- Click the Apply Online button and answer the mandatory questionnaire.
- Attach all required documents, including transcripts (unofficial is acceptable).
- Complete the required USA Hire Assessments if prompted via email link.
- Submit your final application before 11:59 PM ET on 09/08/2026.
💡 General Tips
- Be specific: Describe your duties in detail, including hours per week and salary, to ensure eligibility.
- Focus on quality: Use a font size of at least 11 and margins of 0.8 inches to ensure readability.
- Use your own words: Avoid using AI tools or consultants for your essays; honesty is required.
- Check status: Log in to your USAJOBS account to track the progress of your application.
- Start early: Do not wait until the final hours to upload documents or complete assessments.
Frequently Asked Questions
What is the Pathways Recent Graduates Program?
It is a one-year developmental program in the federal government. Successful completion may lead to a non-competitive conversion to a permanent or term position.
Is this a remote position?
No, this position is based in New York, NY, though USCIS offers episodic telework opportunities in accordance with agency policy.
Do I need to submit an official transcript?
You must submit a transcript (unofficial is acceptable for application purposes) to be considered. Official transcripts are required upon selection.
Job from Citizenship And Immigration Services
USCIS is the federal agency overseeing lawful immigration to the United States. We uphold the promise of opportunity and growth while actively addressing public safety and national security concerns within the immigration process. Our workforce is composed of dedicated professionals who believe in the agency's mission. By joining us, you become part of an organization that fosters innovation, professional development, and a culture of integrity.