Serving the Frontline: Public Safety Telecommunicator at Fort Jackson
Are you looking for a career that combines emergency response with the stability of federal service? The Department of the Army is currently hiring for a Public Safety Telecommunicator at Fort Jackson, South Carolina. This role is essential to the safety of our military installation, acting as the vital link between those in need and the emergency responders who act to protect them.
Job Responsibilities
As a Public Safety Telecommunicator, your duties are high-impact and demanding. You will serve as the first point of contact for individuals in crisis. Your daily responsibilities will include:
- Emergency Dispatch: Answering 911 calls and coordinating the deployment of fire, EMS, and law enforcement units.
- Incident Management: Providing initial support and interrogation to determine the nature of emergencies.
- System Monitoring: Managing computerized fire alarm systems and other mass notification platforms.
- Reporting: Maintaining accurate status logs for emergency equipment and personnel.
Requirements
To be considered for this position, applicants must meet the following criteria:
- U.S. Citizenship: Required for federal employment.
- Specialized Experience: Must have one year of experience performing dispatch duties at the GS-06 level.
- Typing Proficiency: Must be a qualified typist capable of 40 WPM.
- Security Clearance: Ability to obtain a Secret-level clearance.
Qualifications Comparison Table
| Qualification Type | Requirement Details |
|---|---|
| Experience | 1 Year of specialized dispatching/911 work |
| Typing Skill | 40 Words Per Minute (3 or fewer errors) |
| Citizenship | Must be a U.S. Citizen |
| Clearance | Secret level required |
Salary Overview
This position offers a competitive salary range of $50,460 to $65,599 per year. The rate includes applicable locality pay and local market supplements, ensuring compensation remains competitive with the Fort Jackson regional market.
Benefits
Federal employees enjoy a wide array of benefits including:
- Health and life insurance options.
- Retirement savings through the Thrift Savings Plan (TSP).
- Potential student loan repayment assistance.
- Generous leave accrual policies.
Application Tips
To stand out, ensure your resume is concise (max 2 pages). Clearly detail your work with emergency systems. Because the hiring process is competitive, ensure your supporting documents are formatted correctly and submitted well before the September 11, 2026, deadline.
This role is more than just a job; it is a commitment to the safety of those who serve our country. If you possess the experience, composure, and dedication required for emergency telecommunications, apply today to join the team at Fort Jackson.
Why This Public Safety Telecommunicator (Office Automation) Job Matters
Be the calm in the storm: Serve as a Public Safety Telecommunicator and protect the Fort Jackson community.
Public Safety Telecommunicator (Office Automation) Job Overview
The Department of the Army is seeking a dedicated Public Safety Telecommunicator (Office Automation) to join the United States Army Installation Management Command in Fort Jackson, South Carolina. In this critical role, you will serve as the primary point of contact for emergency situations, coordinating responses for Fire, EMS, and Law Enforcement. You will operate advanced dispatch systems, monitor alarm networks, and facilitate vital communication during high-stakes incidents to ensure the safety of installation personnel and the public.
Requirements for Public Safety Telecommunicator (Office Automation)
- Must be a U.S. citizen.
- Must be able to type at least 40 words per minute with three or fewer errors (a qualified typist).
- Must possess one year of specialized experience at the GS-06 level or equivalent.
- Experience must include answering emergency/non-emergency calls, dispatching personnel, and operating automated dispatch systems.
- Must be able to obtain and maintain a Secret security clearance.
- Must complete a one-year probationary period.
Preferred Qualifications for Public Safety Telecommunicator (Office Automation)
- Demonstrated experience in high-volume, high-stress emergency communication environments.
- Familiarity with Military Garrison Public Safety Answering Points (PSAPs).
- Proficiency in emergency medical dispatching protocols.
- Strong technical skills in Computer Aided Dispatch (CAD) software.
Federal Benefits & Perks
- ✓Competitive federal salary with locality pay
- ✓Opportunities for federal career advancement
- ✓Comprehensive federal benefits package (health, retirement, and insurance)
- ✓Potential for student loan repayment
- ✓Possible recruitment or relocation incentives
- ✓Access to professional development and training programs
💡 How to Apply Public Safety Telecommunicator (Office Automation) Job & Insider Tips
Application Steps for Public Safety Telecommunicator (Office Automation) Job
- Log in to your USAJOBS account or create a new profile.
- Review the specific instructions for the Public Safety Telecommunicator position.
- Prepare a resume that does not exceed two pages and clearly highlights specialized experience.
- Complete the online questionnaire required for the application.
- Upload all necessary supporting documentation, including transcripts or veteran preference documents if applicable.
- Submit your complete application package before the closing date of September 11, 2026.
💡 General Tips
- Ensure your resume includes the employer name, job title, specific dates of employment, and average hours worked per week.
- Use plain, clear language and avoid obscure acronyms.
- Double-check your application for completeness before hitting submit; missing documents result in disqualification.
- Allow extra time for documents to clear the system's virus scan process.
- If claiming veteran preference, ensure your DD-214 or SF-15 documentation is accurate and legible.
Frequently Asked Questions
Is education a valid substitute for experience for this position?
No, this specific role requires qualified experience. You must demonstrate one year of specialized experience in the field to be considered.
What happens if my resume is longer than two pages?
Your application will be removed from consideration. Please keep your resume strictly to two pages or less.
Does this position require a security clearance?
Yes, this role requires a Secret security clearance.
What is the probation period?
You will be subject to a one-year probationary period to ensure performance and fit.
Can I request reasonable accommodation?
Yes, requests for accommodation regarding assessments can be made during the application process.
Job from United States Army Installation Management Command
The United States Army Installation Management Command (IMCOM) provides the infrastructure and services required to support the Army's mission. Civilian employees are the backbone of this organization, bringing specialized expertise to garrison operations. By joining the IMCOM team, you contribute to a total force effort, ensuring the readiness and safety of military personnel and their families.