Lead with Purpose: Supervisory Veterans Service Representative in Las Vegas

Are you a seasoned leader with a passion for public service? The Department of Veterans Affairs (VA) is seeking a dedicated professional to serve as a Supervisory Veterans Service Representative in Las Vegas, Nevada. This high-level position offers the unique opportunity to shape the delivery of benefits to the men and women who have served our country.

Job Responsibilities

As a Supervisory Veterans Service Representative (AVSCM), you will be the backbone of your division. Your core responsibilities include:

Leadership: Managing and directing division staff, including hiring, training, and performance management.
Strategic Oversight: Planning and forecasting short and long-term workloads to ensure adequate resource allocation.
Technical Expertise: Providing final review for the most complex claims and maintaining professional authority over sensitive cases.
Policy Advocacy: Approving responses to high-level inquiries, including those from Congressional and White House offices.
Community Relations: Building effective partnerships with veterans' organizations and the local community.

Comparison of Key Qualifications

Feature	Requirement Detail
Grade Level	GS-13
Time-in-Grade	Must hold GS-12 for at least 52 weeks
Education	No specific substitution at this grade
Security Level	High Risk (HR)
Telework	Situational only

Requirements

To qualify for this GS-13 level role, candidates must demonstrate one year of specialized experience at the GS-12 level. This experience should involve managing complex benefit programs, overseeing staff, and navigating labor relations. You must also be a U.S. citizen and meet all federal background check requirements.

Salary Overview

This position offers a competitive salary range of $108,719 to $141,337 per year. As a federal employee, you will also have access to the comprehensive Federal Employee benefits package.

Benefits

Working with the VA means more than just a paycheck. You will benefit from:

Extensive health, dental, and vision insurance options.
A robust pension program (FERS) combined with a 401(k)-style Thrift Savings Plan.
Accrued annual leave and sick leave.
Career advancement and leadership training initiatives.

Application Tips

Respect the Resume Limit: The two-page limit is mandatory. Use concise language to highlight your most relevant achievements.
SF-50 Accuracy: Provide your most recent non-award SF-50 to verify your time-in-grade eligibility.
Tailor Your Content: Align your resume with the competencies listed in the announcement to demonstrate your fit for the role.

This role is more than just a job; it is an opportunity to lead a team that changes lives. If you have the experience and the dedication required to support our Veterans, we encourage you to apply by September 10, 2026.

Why This Supervisory Veterans Service Representative (Avscm) Job Matters

Lead the future of veterans' support in Las Vegas as a Supervisory Veterans Service Representative—a high-impact leadership role within the Department of Veterans Affairs.

Supervisory Veterans Service Representative (Avscm) Job Overview

The Veterans Benefits Administration is seeking an experienced, mission-driven professional to serve as a Supervisory Veterans Service Representative (AVSCM) at the Reno VBA Regional Office, based in Las Vegas, Nevada. This pivotal leadership position involves overseeing the daily operations of a service center dedicated to guiding Veterans and their families through complex benefits programs. If you possess a deep understanding of VA business lines and a talent for managing high-performing teams, this role offers the chance to make a lasting difference in the lives of those who served our nation.

Requirements for Supervisory Veterans Service Representative (Avscm)

U.S. Citizenship
Must be a current Federal GS employee with at least 52 weeks of experience at the GS-12 grade level (Time-in-Grade requirement).
Selective Service registration for males born after December 31, 1959.
Submission of a resume strictly limited to two pages.
Submission of the most recent non-award SF-50 and documentation reflecting entry into the current grade.
Successful completion of a background/security investigation.
Completion of a one-year supervisory probationary period if not previously completed.

Preferred Qualifications for Supervisory Veterans Service Representative (Avscm)

Expert-level knowledge of Veterans' compensation and pension benefit programs.
Strong background in labor and employee relations, including handling performance-based actions and grievances.
Proven experience as a project lead or manager overseeing staff performance and workflow productivity.
Demonstrated ability to manage complex budgetary and resource planning requirements.
Exceptional written and oral communication skills for coordinating with Congressional and White House stakeholders.

Federal Benefits & Perks

✓Competitive Federal salary with potential for annual increases.
✓Comprehensive Federal health insurance plans.
✓Generous retirement benefits, including the Federal Employees Retirement System (FERS).
✓Thrift Savings Plan (TSP) with government matching contributions.
✓Opportunities for professional development and leadership training.
✓Paid vacation, sick leave, and federal holidays.

💡 How to Apply Supervisory Veterans Service Representative (Avscm) Job & Insider Tips

Application Steps for Supervisory Veterans Service Representative (Avscm) Job

Carefully review the entire USAJOBS announcement to ensure full understanding of requirements.
Update your resume to follow the two-page limit and include specific start/end dates for every role.
Gather your most recent non-award SF-50 and any necessary documents to prove time-in-grade.
Log in to your USAJOBS account to complete the online assessment questionnaire.
Upload your resume and required supporting documents (PDF format recommended).
Submit your application package by 11:59 PM EST on September 10, 2026.

💡 General Tips

The two-page resume limit is strictly enforced; prioritize your most relevant, recent work experience.
Ensure your SF-50 clearly shows your current grade level and that you have been in that grade for at least one year.
Use the USAJOBS resume builder to ensure your formatting complies with federal standards.
Proofread your application to verify that all dates and grades are accurate; the VA will not make assumptions if information is missing.
Monitor your email and USAJOBS notification portal regularly for updates on your application status.

Frequently Asked Questions

Is this a remote or telework-eligible position?

This is not a virtual position. While the role is eligible for situational/ad hoc telework, you are expected to report to the Las Vegas office for your regular, recurring schedule.

What is the resume length limit?

Federal regulations now require that resumes submitted for this position be strictly limited to two pages. Submissions exceeding this length will result in ineligibility.

Can I use volunteer experience to qualify?

Yes. Qualifying volunteer experience through organizations such as the Peace Corps or AmeriCorps can be credited toward your specialized experience requirements.

Job from Veterans Benefits Administration

The Veterans Benefits Administration (VBA) serves as the frontline for helping Veterans transition to civilian life. Operating under the "I CARE" values—Integrity, Commitment, Advocacy, Respect, and Excellence—the VBA strives to ensure that every Veteran receives the support they have earned. As a leader within the Reno VBA Regional Office, you will be part of a team dedicated to honoring the promises made to those who wore the uniform.