Become a Leader in Taxpayer Services: Supervisory Individual Tax Advisory Specialist

The Internal Revenue Service (IRS) is seeking dedicated, results-driven professionals to fill the role of Supervisory Individual Tax Advisory Specialist. This position offers a unique chance to lead teams within our Taxpayer Assistance Centers (TACs), directly influencing the taxpayer experience across the nation. If you have a background in management, program oversight, and a desire to serve the public, this role could be the next step in your federal career.

Job Responsibilities

As a front-line manager, you will be responsible for the daily operations of a Taxpayer Assistance Center. Key duties include:

Team Management: Plan, schedule, and assign work to subordinates based on priorities and team capabilities.
Performance Oversight: Evaluate employee performance, provide feedback, and facilitate professional development.
Tax Operations: Ensure efficient workflow, monitor service quality, and provide guidance on complex tax law application.
Conflict Resolution: Handle personnel issues and manage challenging interactions with taxpayers with professionalism.

Requirements

To qualify, you must possess one year of specialized experience equivalent to the GS-11 or IR-07 level. This experience must demonstrate your ability to:

Apply management techniques and principles.
Mentor and lead staff.
Communicate effectively in difficult situations.
Manage administrative and technical program aspects.

Requirement	Description
Experience	1 Year specialized experience at IR-07/GS-11 level
TACA	90-day time after competitive appointment for current feds
Probation	1-year supervisory probationary period
Travel	Occasional use of government charge card

Salary Overview

This position offers a competitive salary ranging from $106,437 to $159,575 per year, commensurate with experience and the specific locality of the position.

Benefits

Working for the IRS comes with an exceptional benefits package, including comprehensive health coverage, robust retirement plans (FERS), paid annual and sick leave, and continuous professional training opportunities.

Application Tips

Focus Your Resume: Keep your resume to a strict two-page limit.
Be Specific: Include dates (MM/DD/YYYY) and hours per week for all previous positions.
Avoid Links: Do not embed links in your resume, as they cannot be opened by the hiring team.
Prep for Assessments: Utilize the USA Hire practice tools to familiarize yourself with the required supervisory assessments.

This role is a significant opportunity to advance your leadership skills while contributing to the IRS mission. If you are ready to take on the challenge of guiding teams in a fast-paced environment, apply today.

Why This Supervisory Individual Tax Advisory Specialist - Temp Prom/Detail Nte 1 Yr, Mbe Up To 3 Yrs, Mbmp Job Matters

Lead the future of taxpayer services as a Supervisory Individual Tax Advisory Specialist with the IRS—where your leadership makes a direct impact on America's economic foundation.

Supervisory Individual Tax Advisory Specialist - Temp Prom/Detail Nte 1 Yr, Mbe Up To 3 Yrs, Mbmp Job Overview

The Internal Revenue Service (IRS) is seeking dynamic leaders to join the Customer Assistance, Relationship, and Education (CARE) division as a Supervisory Individual Tax Advisory Specialist. This role provides a unique opportunity to oversee Taxpayer Assistance Center (TAC) operations, manage high-performing teams, and ensure taxpayers receive accurate, professional, and empathetic service. Whether you are guiding staff through complex tax regulations or spearheading initiatives to improve taxpayer self-sufficiency, your leadership will be at the heart of our mission.

Requirements for Supervisory Individual Tax Advisory Specialist - Temp Prom/Detail Nte 1 Yr, Mbe Up To 3 Yrs, Mbmp

One year of specialized experience equivalent to the GS-11 or IR-07 pay band.
Proven experience in management, leadership, or program administration.
Ability to apply management techniques, theories, and labor relations concepts to meet program objectives.
Experience overseeing technical and administrative operations in a professional environment.
Must meet the 90-day Time After Competitive Appointment (TACA) requirement for current federal employees.
Ability to obtain and maintain a government-issued charge card for business travel.
Successful completion of a one-year supervisory or managerial probationary period.

Preferred Qualifications for Supervisory Individual Tax Advisory Specialist - Temp Prom/Detail Nte 1 Yr, Mbe Up To 3 Yrs, Mbmp

Demonstrated ability to mentor team members and provide day-to-day guidance.
Strong background in analyzing financial information and identifying complex compliance issues.
Expertise in communicating complex tax concepts to diverse audiences.
Experience managing emotionally charged situations with high professionalism.
Direct knowledge of CARE mission objectives and Field Assistance operations.

Federal Benefits & Perks

✓Competitive federal salary and advancement opportunities.
✓Comprehensive health and life insurance options.
✓Participation in the Federal Employees Retirement System (FERS).
✓Generous paid time off, including federal holidays and sick leave.
✓Professional development and leadership training programs.
✓Work-life balance through telework eligibility where applicable.

💡 How to Apply Supervisory Individual Tax Advisory Specialist - Temp Prom/Detail Nte 1 Yr, Mbe Up To 3 Yrs, Mbmp Job & Insider Tips

Application Steps for Supervisory Individual Tax Advisory Specialist - Temp Prom/Detail Nte 1 Yr, Mbe Up To 3 Yrs, Mbmp Job

Review the full vacancy announcement on USAJOBS.
Prepare a resume limited to two pages, including specific start/end dates and hours per week.
Apply online via the USA Staffing link provided.
Complete the online questionnaire and required assessments.
Upload all necessary documentation, including transcripts and performance appraisals.
Monitor your status in the USAJOBS portal for notifications.

💡 General Tips

Keep your resume to exactly two pages to avoid immediate disqualification.
Ensure all work experience includes month/day/year dates and hours per week.
Use your most recent performance appraisal and awards documentation to support your application.
Practice using the USA Hire assessment resources available online before taking the test.
Submit your application well before the closing date to account for potential technical issues.

Frequently Asked Questions

Is this a permanent position?

This is a temporary assignment not-to-exceed one year, which may be extended up to three years and has the potential to be made permanent without further competition.

What locations are available?

Positions are available in Indianapolis, IN; Shreveport, LA; Omaha, NE; Oklahoma City, OK; and multiple sites in Houston, TX and Lubbock, TX.

Are federal employees required to take assessments?

Yes, applicants may be required to complete the Federal Supervisory Assessment (FSA) through the USA Hire system.

Job from Internal Revenue Service

As part of the Department of the Treasury, the IRS is one of the world's largest financial institutions. We collect over $2 trillion in revenue annually and process hundreds of millions of returns. Our mission is to provide America's taxpayers with top-quality service by helping them understand and meet their tax responsibilities. Working here means being part of a diverse, talented team dedicated to integrity and fairness.