Launch Your IT Career at the Department of the Air Force: IT Specialist (Network/Customer Support)
The United States Air Force is seeking a dedicated and skilled IT Specialist to support the 17th Training Wing at Goodfellow AFB, Texas. If you have a passion for cybersecurity, server administration, and infrastructure architecture, this role offers an unparalleled opportunity to contribute to a mission of global significance. This position is part of the Defense Civilian Intelligence Personnel System (DCIPS) and provides a pathway for professionals to secure critical national infrastructure.
Job Responsibilities
As an IT Specialist, you will wear many hats, functioning as a system developer, administrator, and cybersecurity liaison. Your core duties include:
- Managing Windows and Linux server configurations and VMware environments.
- Architecting and maintaining enterprise-level data storage and backup solutions.
- Implementing cybersecurity measures, including port and protocol security.
- Consulting on configuration control boards to formulate training environment architecture.
| Responsibility Area | Focus | Key Tech Involvement |
|---|---|---|
| Infrastructure | System Design | VMware, Hardware Architecture |
| Security | Policy Compliance | Hardening, Port Security |
| Support | Network Operations | Storage, Troubleshooting |
Requirements
To be considered for this high-stakes role, applicants must meet several stringent requirements:
- Technical Proficiency: Demonstrated experience in the four core IT competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving.
- Certifications: You must be prepared to obtain IA certification within six months of your start date.
- Clearance: Eligibility for Sensitive Compartmented Information (SCI) is mandatory.
- Documentation: A strict two-page limit applies to all resumes. Ensure your resume reflects all hours worked and specific dates of employment.
Salary Overview
This position is graded at the GG-09 level. The salary range for this role is $94,909 to $123,388 per year. Final compensation is determined based on the selectee's qualifications and alignment with the grade requirements.
Benefits
Federal employees are entitled to a robust suite of benefits, including:
- Health and life insurance options.
- The Thrift Savings Plan (TSP) for retirement planning.
- Generous federal leave and holiday schedules.
- Access to continuous training and specialized certifications.
Application Tips
- Respect the Constraints: The two-page resume limit is absolute. If you exceed this, you will be disqualified. Focus on relevant achievements that align with the KSA requirements listed in the announcement.
- Quantify Experience: Clearly note hours per week for part-time or volunteer work to ensure recruiters can calculate your qualifying experience correctly.
- Use the Questionnaire: The online questionnaire is a critical component of your application. Ensure your resume provides evidence for all your responses.
This role is an ideal stepping stone for IT professionals looking to bridge the gap between technical operations and national security. With a competitive salary, mission-focused work, and the prestige of the U.S. Air Force, this opportunity is waiting for the right candidate. Apply by September 8, 2026, to ensure your materials are reviewed.
Why This It Specialist (Network/Custspt) Job Matters
Launch your career in intelligence-based IT systems and protect national security at Goodfellow AFB.
It Specialist (Network/Custspt) Job Overview
Join the Department of the Air Force as an IT Specialist (Network/Customer Support) within the Defense Civilian Intelligence Personnel System (DCIPS). This role offers a unique opportunity to provide critical technical infrastructure support for the 17th Training Wing. You will serve as a key technical developer and administrator, ensuring the integrity and performance of enterprise-level IT environments, including Windows/Linux servers, VDI, and secure storage networks.
Requirements for It Specialist (Network/Custspt)
- U.S. Citizenship
- Ability to obtain and maintain a Sensitive Compartmented Information (SCI) clearance
- Must pass initial and periodic drug testing as a Testing Designated Position (TDP)
- Must obtain Information Assurance (IA) certification within six months of appointment per DoD 8570.01-M
- Demonstrated proficiency in IT-related experience, including Customer Service, Attention to Detail, Oral Communication, and Problem Solving
- Resume must not exceed two pages and must include hours worked per week and dates of employment
Preferred Qualifications for It Specialist (Network/Custspt)
- Experience with Virtual Desktop Infrastructure (VDI) management
- Advanced knowledge of Linux and Windows server configuration
- Experience with cybersecurity vulnerability management and hardening techniques
- Proficiency in enterprise data storage administration and backup procedures
- Experience with VMware environments and network infrastructure contingency planning
Federal Benefits & Perks
- ✓Competitive Federal Salary
- ✓Comprehensive Health and Life Insurance
- ✓Retirement Savings Plan (Thrift Savings Plan)
- ✓Paid Federal Holidays and Leave
- ✓Opportunities for professional development within the DCIPS framework
- ✓Telework eligibility as determined by agency policy
💡 How to Apply It Specialist (Network/Custspt) Job & Insider Tips
Application Steps for It Specialist (Network/Custspt) Job
- Create or log into your USAJOBS account.
- Prepare a resume that does not exceed two pages.
- Review the full job announcement and gather required documentation, including SF-50s if you are a current or former federal employee.
- Complete the online application questionnaire.
- Upload all necessary documents, ensuring your full name is on each page.
- Submit your application package by 11:59 PM EST on September 8, 2026.
💡 General Tips
- Keep your resume concise; any submission exceeding two pages will be automatically rejected.
- Clearly label your hours per week (e.g., 40 hrs/week) and exact dates of employment for every role.
- Verify that your SF-50, if applicable, clearly demonstrates your time-in-grade.
- Double-check your email address in your profile to ensure you receive status notifications.
- Do not include personal information like social security numbers, age, or photos on your resume.
Frequently Asked Questions
What is the primary mission of this IT role?
You will serve as an IT system developer and administrator, responsible for the architecture, testing, and maintenance of hardware and software systems supporting the 17th Training Wing.
Is a security clearance required?
Yes, this position is designated as Special-Sensitive and requires eligibility for access to Sensitive Compartmented Information (SCI).
Can I use volunteer experience to qualify?
Yes, relevant volunteer experience that builds necessary competencies will be credited toward your qualifications.
What is the drug testing policy?
This is a Testing Designated Position (TDP), meaning you must pass both initial and periodic, unannounced drug testing.
Can I telework?
Yes, this position is eligible for telework as determined by agency policy.
How do I verify my application status?
Log into your USAJOBS account and monitor the 'My Applications' section for updates.
Job from Department Of The Air Force Headquarters
The Department of the Air Force is tasked with the mission to fly, fight, and win. By integrating advanced technology into warfighting, the agency maintains global vigilance and reach. Employees at Goodfellow AFB contribute to a legacy of excellence, integrity, and service, working in an environment that values continuous learning and professional growth.