Advance Your Career: Medical Support Assistant Roles at the VA
Are you looking for a career that combines administrative excellence with a noble purpose? The Department of Veterans Affairs (VA) is currently hiring for an Advanced Medical Support Assistant (AMSA) in Greenville, South Carolina. This role is essential for ensuring that those who have served our country receive the timely, compassionate care they deserve.
Job Responsibilities
As an Advanced Medical Support Assistant, you are the first point of contact for our patients. Your daily tasks include:
- Patient Coordination: Managing the scheduling, rescheduling, and cancellation of appointments.
- Consult Management: Tracking and dispositioning consults to ensure no patient falls through the cracks.
- Administrative Support: Collaborating with doctors, nurses, and social workers to maintain accurate electronic health records.
- Patient Flow: Assisting in the daily operation of outpatient clinics to minimize wait times and maximize provider availability.
Requirements
To be considered for this position, applicants must meet the following criteria:
- Citizenship: Must be a U.S. citizen.
- Education: Minimum of a high school diploma or GED.
- Physical Health: Ability to perform standard office tasks and undergo a physical evaluation.
- Vaccination: Compliance with the VA's seasonal influenza vaccination requirements.
Salary and Benefits Comparison
| Feature | Details |
|---|---|
| Position Grade | GS-6 |
| Salary Range | $49,711 - $64,623 |
| Location | Greenville, SC |
| Schedule | Monday - Friday (8:00am - 4:30pm) |
Application Tips
- Use the Right Template: Always use the specific Clinical Resume template provided by the VA when applying.
- Be Precise: When describing your work history, use clear language. The hiring team cannot make assumptions about your previous experience.
- Check Deadlines: The application window closes on September 8, 2026. Ensure your submission is complete well before this date.
This position offers more than just a paycheck; it offers the chance to serve the men and women who have sacrificed for our nation. If you are organized, dedicated, and eager to join a top-tier healthcare system, apply today via the official USAJOBS portal.
Why This Advanced Medical Support Assistant Job Matters
Launch a meaningful career supporting those who served our nation as an Advanced Medical Support Assistant with the Veterans Health Administration.
Advanced Medical Support Assistant Job Overview
The Wm. Jennings Bryan Dorn Department of Veterans Affairs Medical Center is seeking a dedicated Advanced Medical Support Assistant (AMSA) to join our team in Greenville, South Carolina. In this pivotal administrative role, you will act as a key liaison within our Patient Aligned Care Team, ensuring seamless healthcare delivery and exceptional service for our Veterans.
Requirements for Advanced Medical Support Assistant
- U.S. Citizenship is required.
- Must be proficient in written and spoken English.
- Must pass a pre-employment physical evaluation.
- Must complete a security/background investigation.
- Participation in the seasonal influenza vaccination program is mandatory for all Health Care Personnel.
- Must possess a High School Diploma or GED equivalent.
- Completion of a 1- or 2-year trial period upon selection.
Preferred Qualifications for Advanced Medical Support Assistant
- One year of professional healthcare experience.
- Demonstrated ability to manage complex scheduling and interdisciplinary communication.
- Advanced knowledge of medical terminology and electronic health record systems.
Federal Benefits & Perks
- ✓Federal leave accrual based on service years.
- ✓Comprehensive federal health insurance options.
- ✓Contribution toward retirement through the Federal Employees Retirement System (FERS).
- ✓Opportunities for professional development and training.
- ✓Job security within a stable federal healthcare environment.
💡 How to Apply Advanced Medical Support Assistant Job & Insider Tips
Application Steps for Advanced Medical Support Assistant Job
- Create or log in to your USAJOBS account.
- Prepare your resume using the standard VA Clinical Resume template.
- Complete the online occupational questionnaire.
- Upload all required supporting documents, including transcripts and SF-50s if applicable.
- Submit your complete application package before the closing date of September 8, 2026.
💡 General Tips
- Use the provided VA resume template to ensure all necessary information is captured.
- Be specific in your resume; do not assume the hiring team knows your previous duties.
- Clearly highlight your experience with healthcare scheduling and patient support.
- Double-check that your application package is complete before submission to avoid disqualification.
Frequently Asked Questions
What is the primary mission of this role?
The AMSA serves as the administrative backbone of the clinic, managing patient flow, scheduling, and facilitating communication between the patient and the interdisciplinary care team.
Is this a remote position?
No, this is an onsite position located in Greenville, South Carolina, requiring daily presence at the medical facility.
Are there mandatory vaccinations for this position?
Yes, all Veterans Affairs Health Care Personnel are required to participate in the annual seasonal influenza vaccination program or obtain a formal exemption.
Job from Veterans Health Administration
The Wm. Jennings Bryan Dorn Department of Veterans Affairs Medical Center is part of a massive, nationwide network dedicated to providing high-quality healthcare to Veterans. Working here means joining a community that values innovation, compassion, and excellence in research and patient care. You will be contributing to a mission that spans multiple states, ensuring that Veterans have access to the resources and support they need.