Leading the Mission: Supervisory Veterans Service Representative (VSCM)
The Department of Veterans Affairs (VA) is a cornerstone of American public service, dedicated to honoring those who have served our country. If you are an experienced leader with a passion for public service, the Veterans Benefits Administration (VBA) is currently hiring a Supervisory Veterans Service Representative (VSCM) in Milwaukee, Wisconsin. This role is a vital leadership position that shapes how benefits are delivered to veterans and their families.
Job Responsibilities
As a VSCM, you will not just manage a division; you will serve as a technical authority on complex veteran benefit claims. Your key responsibilities include:
- Strategic Planning: Directing, organizing, and controlling the work of the division to meet performance goals.
- Leadership: Guiding staff on complex claims and personnel matters, including performance and labor relations.
- Resource Management: Forecasting workloads to ensure adequate staffing, funding, and equipment.
- Communication: Drafting critical correspondence and representing the agency to stakeholders, including Congressional inquiries.
Requirements
This position requires a high level of specialized experience. To qualify, you must demonstrate one year of experience at the GS-14 level. Key requirements include:
- U.S. Citizenship.
- Successful completion of a background investigation.
- Submission of a two-page resume clearly outlining federal grade history.
- Serving a one-year probationary period.
Salary Overview & Benefits
The position is categorized at the GS-15 grade level with an annual salary range of $154,719 to $197,200. Beyond the competitive salary, federal employees enjoy an extensive benefits package.
| Benefit Category | Details |
|---|---|
| Health/Insurance | Comprehensive medical, dental, and vision coverage |
| Retirement | FERS pension + Thrift Savings Plan (TSP) |
| Time Off | Paid annual leave, sick leave, and federal holidays |
| Relocation | PCS expenses may be authorized for qualified candidates |
Application Tips
To stand out, prioritize the most relevant and recent experience in your two-page resume. Use concise, results-focused language. Ensure you include your grade level and specific dates for all previous federal employment to avoid disqualification.
This role is an exceptional opportunity for a seasoned professional to make a significant impact. By leading in the Milwaukee Veterans Service Center, you become an essential part of the VA’s mission to support those who have given so much to our country. Apply by September 10, 2026, to be considered.
Why This Supervisory Veterans Service Representative (Vscm) Job Matters
Shape the future of veteran support as a Supervisory Veterans Service Representative in Milwaukee. Lead with purpose at the Department of Veterans Affairs.
Supervisory Veterans Service Representative (Vscm) Job Overview
The Veterans Benefits Administration is seeking a dedicated leader to serve as a Supervisory Veterans Service Representative (VSCM) in Milwaukee, Wisconsin. This high-level position involves overseeing critical operations, ensuring the accurate delivery of compensation and pension benefits, and providing strategic direction to a team committed to our mission of supporting those who have served in our nation's military.
Requirements for Supervisory Veterans Service Representative (Vscm)
- U.S. Citizenship.
- Must be able to pass a background/security investigation.
- One-year (52 weeks) of specialized experience at the GS-14 level or equivalent.
- Completion of a 1-year supervisory probationary period if not previously completed.
- Completion of a Confidential Financial Disclosure Report (OGE-450).
- Selective Service registration for males born after December 31, 1959.
- Submission of a resume limited to two pages.
Preferred Qualifications for Supervisory Veterans Service Representative (Vscm)
- Expertise in VA business lines and compensation/pension law.
- Demonstrated experience in human capital management and labor relations.
- Proven leadership in developing workforce goals and managing performance.
- Advanced analytical reasoning and complex decision-making abilities.
- Strong proficiency in oral and written communication.
Federal Benefits & Perks
- âś“Federal health, dental, and vision insurance plans.
- âś“Comprehensive retirement programs (FERS).
- âś“Participation in the Thrift Savings Plan (401k-style).
- âś“Generous paid vacation, sick leave, and federal holidays.
- âś“Career advancement and professional development opportunities.
- âś“Relocation incentives (PCS) may be authorized for qualified candidates.
đź’ˇ How to Apply Supervisory Veterans Service Representative (Vscm) Job & Insider Tips
Application Steps for Supervisory Veterans Service Representative (Vscm) Job
- Create or log into your USAJOBS account.
- Prepare a two-page resume highlighting specialized experience and federal grade levels.
- Collect necessary SF-50 forms to verify time-in-grade eligibility.
- Complete the online occupational questionnaire.
- Submit your application package before the closing date of September 10, 2026.
- Monitor your email for status updates and assessment links.
đź’ˇ General Tips
- Ensure your resume strictly adheres to the two-page limit.
- Be specific about start/end dates and grade levels for each federal position.
- Use clear, results-oriented language to demonstrate your competencies.
- Double-check that your SF-50s clearly prove your time-in-grade status.
- Save and upload your resume as a PDF to ensure formatting remains intact.
Frequently Asked Questions
Is remote work available for this position?
No, this is not a virtual position. While situational telework may be approved on a case-by-case basis, the selectee is required to report to the office.
What is the maximum page count for the resume?
Per current policy, resumes must be limited to two pages. Applications exceeding this limit will not be considered.
Are there relocation incentives for this role?
Yes, Permanent Change of Station (PCS) expenses may be authorized for eligible candidates.
What if my SF-50 is from less than a year ago?
*A: If your most recent SF-50 does not demonstrate a full year of time-in-grade, you must provide additional documentation that does.*
Is a degree required?
*A: This position requires specialized experience; education cannot be substituted for the required professional experience.*
Job from Veterans Benefits Administration
The Veterans Benefits Administration works tirelessly to fulfill President Lincoln's promise: "To care for him who shall have borne the battle, and for his widow, and his orphan." Guided by the "I CARE" values—Integrity, Commitment, Advocacy, Respect, and Excellence—the VBA creates a culture of service that empowers its employees to make a tangible difference in the lives of our nation’s heroes.