Transforming Healthcare Coordination: Health System Specialist at Irwin Army Community Hospital
Are you looking for a career that combines administrative excellence with meaningful public service? The Defense Health Agency (DHA) is currently seeking a motivated Health System Specialist to support the Irwin Army Community Hospital at Fort Riley, Kansas. This role is essential for the Family Member Travel Screening (FMTS) and the Exceptional Family Member Program (EFMP). You will be the primary point of contact for families navigating complex medical transitions, ensuring they receive high-quality care and coordination.
Job Responsibilities
As a Health System Specialist, your day-to-day work will be dynamic and impactful. Key duties include:
- Administrative Oversight: Serving as the lead for the FMTS office and EFMP programs.
- Patient Coordination: Determining eligibility for services and managing the visit process for patients.
- Data Integrity: Ensuring all medical documents are reviewed by providers and accurately entered into enrollment systems within 5 business days.
- Policy Implementation: Developing and executing instructions based on regulatory guidance.
- Relationship Building: Collaborating with military personnel, education districts, and family support agencies.
Requirements
To be considered for this role, you must meet specific federal criteria:
- Citizenship: Must be a U.S. citizen.
- Experience: One year of specialized experience in medical record review or patient services, or a qualifying graduate-level education (Master’s or two years of graduate study).
- Performance: Must be able to handle 'Mission Essential' duties during emergencies.
Comparison: Qualification Paths
| Qualification Factor | Requirement |
|---|---|
| Professional Experience | 1 Year of specialized medical/patient coordination work |
| Education Path | Master's degree in Public Health or Health Administration |
| Combined Path | Percentage calculation of education and experience must reach 100% |
Salary and Benefits
This position offers a competitive salary range of $61,722 to $80,243 per year. Beyond the base salary, employees benefit from:
- Robust Federal health and life insurance.
- Paid leave and federal holidays.
- Participation in the Thrift Savings Plan (TSP).
- Access to diverse career advancement opportunities within the Department of Defense.
Application Tips
- Respect the Limits: Your resume must be two pages or less. Submissions exceeding this limit will not be considered.
- Be Specific: Detail your past work by including the employer name, exact dates, and hours worked per week.
- Language Matters: Avoid using jargon that a non-military HR representative might not understand.
- Don't Wait: Upload your documents well before the September 8, 2026, deadline to allow for security virus scans.
This position is a unique opportunity to serve those who have served us. If you are organized, compassionate, and ready to take on a challenge at Fort Riley, we encourage you to apply. Start your application today on the official USAJOBS platform.
Why This Health System Specialist (Family Member Travel Screening/Exceptional Family Member Program) Job Matters
Join the mission at Irwin Army Community Hospital and play a vital role in supporting our military families through the Family Member Travel Screening and Exceptional Family Member Program.
Health System Specialist (Family Member Travel Screening/Exceptional Family Member Program) Job Overview
The Defense Health Agency is seeking a dedicated Health System Specialist to join the team at Irwin Army Community Hospital in Fort Riley, Kansas. This role is central to the operational success of the Family Member Travel Screening (FMTS) and the Exceptional Family Member Program (EFMP). You will serve as the primary point of contact for clinical and administrative coordination, ensuring military families receive the support they need while managing complex medical and educational data.
Requirements for Health System Specialist (Family Member Travel Screening/Exceptional Family Member Program)
- Must be a U.S. Citizen.
- One year of specialized experience in medical record review, coordinating patient referrals, or providing patient counseling.
- Ability to substitute experience with a Master's degree or two years of graduate education in hospital/public health administration.
- Must be able to provide documentation of education or experience as specified.
- Must undergo a probationary period of one year.
- Willingness to serve as 'Mission Essential' personnel during contingencies or severe weather.
Preferred Qualifications for Health System Specialist (Family Member Travel Screening/Exceptional Family Member Program)
- Strong background in healthcare administration or public health program coordination.
- Proven track record of managing electronic health records and enrollment systems.
- Experience in collaborative inter-agency planning with educational or family support services.
Federal Benefits & Perks
- ✓Competitive federal salary with locality pay.
- ✓Comprehensive federal health insurance options.
- ✓Retirement savings plans including the Thrift Savings Plan (TSP).
- ✓Generous paid vacation and sick leave.
- ✓Opportunity to work within the prestigious Defense Health Agency network.
- ✓Potential for non-federal work experience credit for leave purposes.
💡 How to Apply Health System Specialist (Family Member Travel Screening/Exceptional Family Member Program) Job & Insider Tips
Application Steps for Health System Specialist (Family Member Travel Screening/Exceptional Family Member Program) Job
- Create a profile on the USAJOBS portal.
- Prepare a resume that does not exceed two pages.
- Complete the online questionnaire via the USA Staffing link provided in the announcement.
- Upload all required documentation, including transcripts if using education to qualify.
- Verify that the application package is complete and submitted before the deadline of September 8, 2026.
💡 General Tips
- Keep your resume concise; the two-page limit is strictly enforced.
- Use plain language and avoid obscure acronyms in your resume descriptions.
- Ensure your resume explicitly details the hours worked per week for each position.
- Double-check your application status in the USAJOBS dashboard after submission.
- Submit your documents early to account for the automated virus scan process.
Frequently Asked Questions
Is this position open to the general public?
Yes, this is a public announcement open to U.S. citizens.
What is the mission of this role?
The specialist acts as the administrative lead for the FMTS and EFMP, ensuring medical documentation is accurate and coordinating care for military families.
Can I negotiate my salary?
Salary negotiation may be available for candidates who are entirely new to Federal service.
Is relocation assistance provided?
No, Permanent Change of Station (PCS) costs are not authorized for this position.
What is the probationary period?
The incumbent will serve a one-year probationary period to evaluate performance and conduct.
Job from Military Treatment Facilities Under Dha
The Defense Health Agency is an integrated, high-performing healthcare system that provides world-class care to over 9.5 million uniformed service members, retirees, and their families. By working at Irwin Army Community Hospital, you contribute to a worldwide mission of medical readiness and excellence.